Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

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FACTS & FIGURES

3 out of 5 shoppers

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  • A Dreamy Strategic Plan for Midsummer

    May 18, 2020
    FMI’s Midsummer Strategic Executive Exchange provides a unique strategic opportunity for trading partner collaboration to hit the reset button and together identify, prioritize and address the industry’s most pressing business issues. Through ...
  • If We Had a Crystal Ball … What Could Grocery Shopping Look Like in the Future?

    May 15, 2020
    Even in the best of times, most of us would like the ability to take a peek into the future. However, during these unprecedented times, the desire to know what is going to happen next increases dramatically. Since March 21, 2020, FMI has been ...
  • Understanding Online Order Fulfillment Options

    May 14, 2020
    Unprecedented online grocery shopping growth because of COVID-19 has dramatically increased the need for efficiency and better understanding of online retail fulfillment operations. Last week, in a virtual program hosted by FMItech & The Center for ...
  • We’re All In This Together

    Apr 30, 2020
    Since the early days of the pandemic, FMI staff have been tracking news stories recording the food industry’s responses to their communities. Our tracking is a growing spreadsheet updated daily with nearly 200 rows documenting stories of food, ...
  • Grocery Heroes: A Half Million Jobs and Counting

    Apr 29, 2020
    We know from our U.S. Grocery Shopper Trends COVID-19 tracker that 25% of Americans are especially worried about having enough money to pay for food. Questions about the emerging job market have resulted in these anxieties and uncertainties ...
  • Essentially Essential: A First-Hand Account of Value Delivered

    Apr 24, 2020
    In late February, (only two weeks into the job) I was assigned to the Crisis Management Team, a cross-departmental group focused on the looming coronavirus outbreak. It was just a month after I joined the FMI team in the headquarters office that I ...
  • COVID-19: Charting New Pathways of Best Practices

    Apr 16, 2020
    To support our front-line heroes across the industry, we created brief, concise, business practices guides to help our members respond to the issues that are occurring in their stores. The purpose of these documents is to provide best practices and ...
  • Home is Where the Heart… Wait, Home is Where Everything Is

    Apr 15, 2020
    Helping families of all shapes and sizes share meals together both in home and virtually is a foundational purpose the various parts of the food industry open their respective doors for business each day – even in these coronavirus stressful days. ...
  • Feeding Families in the Time of COVID-19

    Apr 10, 2020
    Americans coping with new realities presented by the COVID-19 pandemic are experiencing increased uncertainty and anxiety about their food procurement. These worries are driven by a combination of a growing concern about the spread of the virus and ...
  • Photo Friday: Thank Yous To Grocery Heroes

    Apr 1, 2020
    As grocery workers engages in the essential work of feeding families during this crisis, we’ve been honored to be among the many celebrating the work that they do each day. Here are just a few of the many social media posts thanking grocery ...
  • Partnering Through A Crisis

    Mar 31, 2020
    As the food industry focuses on our critical task of supplying grocery products to shoppers during the COVID-19 outbreak, it’s important to have strong partners to back our efforts. This crisis has created many fast and unexpected changes in how we ...
  • Re-Writing the Industry’s Crisis Response Playbook

    Mar 30, 2020
    ​The food industry is no stranger to responding to crisis. However, when it comes to responding to the national emergency brought on by COVID-19, the industry is rewriting the playbook on crisis response in real-time. This emergency is nationwide ...
  • Grocery Stores Remain Constant in Times of Need

    Mar 18, 2020
    Even amidst numerous state emergency declarations relative to mass gatherings impacting restaurants and bars, the White House re-emphasized that grocery stores will remain open during this national emergency....
  • How Is the Grocery Supply Chain Responding to Coronavirus?

    Mar 11, 2020
    We live in a global economy, which is evident every day in the aisles of a grocery store. In times of crisis, most notably the current situation with increasing cases of COVID-19 in the U.S., shoppers are taking control of their environment – and ...
  • The 2020 Strategic Playbook For The Food Industry

    Mar 9, 2020
    FMI and Oliver Wyman’s annual journal publication Boardroom provides a starting point. In fact, volume 5 of the journal is a strategic playbook for the emerging issues a food retailer or supplier should be discussing in their boardrooms—that’s how ...