Technology

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

Stay Connected

Already have an FMI Profile?
FACTS & FIGURES
By 2022, online grocery spending could reach

$100 Billion

Learn More
  • A Conversation with Oscar Gonzalez, Northgate Gonzalez Market

    Jan 23, 2020
    Oscar Gonzalez, co-president and COO of Northgate Gonzalez Market, is chairman of FMI's 2020 Midwinter Executive Conference and a true leader when it comes to creating genuine experiences that hold true to his company’s personality. Under Oscar’s ...
  • What’s In A Brand?

    Jan 21, 2020
    Life is full of circumstances and situations that prompt us to evaluate our personal brand and make necessary changes, adapting to a new position or setting by shifting our brand. Sometimes these involve small adjustments and sometimes we must ...
  • Technologies Building Smart Supermarkets

    Jan 14, 2020
    January is technology season with a series of back-to-back events focused on the latest gadgets and gizmos. While reading about new technologies, it’s easy to begin to wonder how they will apply to your shoppers and your business model. Here are ...
  • FMI’s 2019 Year in Review

    Dec 20, 2019
    There is something particularly noble about accomplishments that have so many ups and downs and surprise developments that they require a special brand of perseverance. Finishing the fight requires overcoming the nagging drag of self-doubt when the ...
  • Exploring AI-Voice Assistants and Application in Grocery

    Nov 25, 2019
    Many in the industry can’t hear it yet, but artificial intelligence voice assistances (AI-voice) – on a home-based smart speaker, smartphone or a car dashboard – are on their way to the grocery industry. As they arrive, it will not only accelerate ...
  • New Jobs in The Grocery Industry

    Nov 4, 2019
    The Food Retailing Industry Speaks 2019 report asked food retailers to share their plans for labor investments over the next two years. Here are some of the new jobs you can expect to see in the grocery ...
  • How Grocers Are Investing in Technology

    Oct 28, 2019
    The rapid evolution and implementation of technology in food retail can boost performance on the operational side and enhance engagement on the customer-facing front, not to mention the growing role of ecommerce. Let’s look at some of the ways that ...
  • Photo Friday: Grocers Visit MIT

    Oct 11, 2019
    Our Chief Information Officer (CIO) Council visited the Massachusetts Institute of Technology, better known as MIT, for its fall ...
  • Speaks 2019: How Can You Benefit?

    Oct 8, 2019
    Based on response to the 2019 The Food Retailing Industry Speaks survey, food retailers are moving forward with proactive strategies to navigate the barriers and embrace new opportunities. As part of this process, food retailers are learning how to ...
  • Observations from Groceryshop—Through an FMI Lens

    Oct 4, 2019
    In his June address to an audience of 6,000 at their annual associates and shareholders celebration, Doug McMillon, president and CEO of Walmart Inc. shared, “If I oversimplify our ability to thrive in the future, it comes down to one thing: our ...
  • Technology’s Opportunity to Accelerate Fresh Foods

    Oct 1, 2019
    Technology can be a game changer in fresh foods because it brings new solutions to longstanding problems. These include challenges related to inventory, waste, freshness, and food safety. However, the technology story will play out differently in ...
  • Loyalty Programs: Getting to Know You, Getting to Know All About You

    Sep 26, 2019
    Thirty years later shoppers are still sharing data with their grocery store, privacy is still a concern, and there is a limit to the willingness of shoppers to share personal information for specific benefits. According to the 2019 U.S. Grocery ...
  • Are You Operationally Ready for the Omnishopper?

    Sep 5, 2019
    A major challenge facing grocery operations professionals today is the sheer number of technologies vying for their attention. Sorting hype from reality can feel like a full-time job. We've identified seven overarching imperatives that focuses on ...
  • Benchmarking Your Online Grocery Shopping Experience

    Sep 3, 2019
    When food retailers want to see how their in-store experience compares to their competitor down the street, they sometimes call on “mystery shoppers.” Taking the lead from our members, FMI has teamed up with FitForCommerce, a boutique consultancy ...
  • Four Things to Know About FMITech@Midwinter

    Aug 22, 2019
    An abundant number of opportunities exist for technology in food retail–from shaping omnichannel success, leveraging data for enhancing customer experiences, streamlining the supply chain, machine learning and everything in between. In order to ...