Technology

What Happens to Grocery Loyalty When AI Shapes the Decision

As more grocery shoppers use AI agents, protected preferences could matter more than repeat purchase decisions....

FMI Lab: Bobby Watts of Ahold Delhaize Talks AI and Commerce

I sat down with Bobby Watts from Ahold Delhaize in our FMI Lab to dig into this further and hear how cross-departmental teams can collaborate more effectively on retail media....

How Grocers, Wholesalers and Food Retailer CFOs Should Read Retail Media

FMI’s new retail media framework gives grocers, fresh food and private brand leaders, as well as CFOs, a credible way to read the numbers both in the store and inside the budget ...

GroceryLab: Advancing the Art and Science of Grocery

At its core, GroceryLab is designed to help us address one fundamental challenge: How we better serve consumers by improving the art and science of producing, delivering and selling grocery products....

Human Connection Is Grocery Infrastructure

As ecommerce grows, AI-enabled shopping expands and agentic commerce begins to emerge, more of the grocery journey will be shaped by digital systems before a shopper enters the store. That shift makes the physical experience more important, not less....

Why Retail Media Needs a Measurement Reset

FMI’s new retail media framework provides the food industry with a standardized way to demonstrate what is working and what is ...

The Grocery Shelf Is Ready for Its Digital Upgrade

Electronic shelf labels streamline store operations, deliver clearer product information for shoppers and connect the physical shelf to the store’s digital operating ...

AI Doesn’t Break in One Place. It Breaks Across the System.

AI will only create real value in grocery when data, decisions and partnerships are aligned across the entire system rather than optimized in ...

FMI Lab: Tackling Food Industry Data Challenge With AI and Collaboration

FMI Lab is back with a new conversation focused on one of the grocery industry’s most pressing challenges: making sense of mountains of data. I sat down with Tom Furphy, CEO of.....

Digital Engagement Is Transforming Grocery Shopping

Grocery shopping is no longer a choice between store and screen — it is a blend of both. Retailers’ success is dependent on how well they integrate ecommerce with physical stores to create a seamless, frictionless experience....

AI Is Infrastructure. Execution Is the Hard Part.

As AI reshapes decision-making across retail, FMI's GroceryLab is built to help teams turn that shift into operational ...

Setting the Record Straight on Digital Shelf Labels

FMI’s new fact sheet highlights how digital shelf labels improve pricing accuracy, reduce waste, and give shoppers more information while dispelling common misconceptions....

FMI Lab: Adam Stave of Swish on What Drives Shopper Experimentation

At FMI, we are continually analyzing the forces shaping the food industry. From emerging technologies to evolving shopper trends, staying connected to emerging issues is why.....

The Technology Is Ready. Your Organization Probably Isn't.

FMI’s GroceryLab forum will help organizations succeed with new technology by uniting cross‑functional teams and early adopters to redesign real workflows before scaling enterprise‑wide....

Retail Media Measurement Is the Unlock, Not the Endgame

Retail media measurement standards will enable brands and retailers to integrate retail media performance with trade promotion management, creating unified visibility into omnichannel trade spend. ...