Technology

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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By 2022, online grocery spending could reach

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  • New Jobs in The Grocery Industry

    Nov 4, 2019
    The Food Retailing Industry Speaks 2019 report asked food retailers to share their plans for labor investments over the next two years. Here are some of the new jobs you can expect to see in the grocery ...
  • How Grocers Are Investing in Technology

    Oct 28, 2019
    The rapid evolution and implementation of technology in food retail can boost performance on the operational side and enhance engagement on the customer-facing front, not to mention the growing role of ecommerce. Let’s look at some of the ways that ...
  • Photo Friday: Grocers Visit MIT

    Oct 11, 2019
    Our Chief Information Officer (CIO) Council visited the Massachusetts Institute of Technology, better known as MIT, for its fall ...
  • Speaks 2019: How Can You Benefit?

    Oct 8, 2019
    Based on response to the 2019 The Food Retailing Industry Speaks survey, food retailers are moving forward with proactive strategies to navigate the barriers and embrace new opportunities. As part of this process, food retailers are learning how to ...
  • Observations from Groceryshop—Through an FMI Lens

    Oct 4, 2019
    In his June address to an audience of 6,000 at their annual associates and shareholders celebration, Doug McMillon, president and CEO of Walmart Inc. shared, “If I oversimplify our ability to thrive in the future, it comes down to one thing: our ...
  • Technology’s Opportunity to Accelerate Fresh Foods

    Oct 1, 2019
    Technology can be a game changer in fresh foods because it brings new solutions to longstanding problems. These include challenges related to inventory, waste, freshness, and food safety. However, the technology story will play out differently in ...
  • Loyalty Programs: Getting to Know You, Getting to Know All About You

    Sep 26, 2019
    Thirty years later shoppers are still sharing data with their grocery store, privacy is still a concern, and there is a limit to the willingness of shoppers to share personal information for specific benefits. According to the 2019 U.S. Grocery ...
  • Are You Operationally Ready for the Omnishopper?

    Sep 5, 2019
    A major challenge facing grocery operations professionals today is the sheer number of technologies vying for their attention. Sorting hype from reality can feel like a full-time job. We've identified seven overarching imperatives that focuses on ...
  • Benchmarking Your Online Grocery Shopping Experience

    Sep 3, 2019
    When food retailers want to see how their in-store experience compares to their competitor down the street, they sometimes call on “mystery shoppers.” Taking the lead from our members, FMI has teamed up with FitForCommerce, a boutique consultancy ...
  • Four Things to Know About FMITech@Midwinter

    Aug 22, 2019
    An abundant number of opportunities exist for technology in food retail–from shaping omnichannel success, leveraging data for enhancing customer experiences, streamlining the supply chain, machine learning and everything in between. In order to ...
  • Technology Leaders Gathering at Groceryshop

    Aug 16, 2019
    As robotics is becoming more commonplace in grocery stores and warehouses. I’m excited we will continue great dialogue and interactions with FMI’s participation in the second annual Groceryshop conference, taking place next month, from September 15-...
  • Robotics and Automation for the Food Retail Financial Executive?

    Aug 14, 2019
    Using next-gen functions to parse data strategically leverages technology to improve operational performance, insightfulness, and risk intelligence across the enterprise....
  • The Small, But Mighty, Micro-fulfillment Center

    Aug 9, 2019
    One trend emerging at the center of food retail store design is the Micro-Fulfillment Center (MFC), a new automation in the food retail industry. Although small, as the name implies, these warehouses are well equipped to autonomously fulfill online ...
  • When Technology and The Fresh Department Meet at Groceryshop

    Aug 8, 2019
    Rapidly evolving technologies and consumer preferences are having profound effects on the grocery industry. This is evident throughout the store, but some of the biggest obstacles and opportunities lie within the fresh category. Fresh presents ...
  • The Path to Frictionless Checkout

    Jul 17, 2019
    Three grocers start talking about their customer checkout experience. One only offers traditional checkout with store associates. Another is starting to introduce self-checkout. The last grocer has fully integrated self-checkout and is interested in ...