Technology

The Path to Frictionless Checkout

Three grocers start talking about their customer checkout experience. One only offers traditional checkout with store associates. Another is starting to introduce self-checkout. The last grocer has fully integrated self-checkout and is interested in ...

Building The Supply Chain of Tomorrow At Groceryshop

Although customer-facing technologies often grab the limelight, some of the most impactful technology shifts are those increasing the speed, efficiency and transparency with which products move through the supply chain. These technologies will build ...

Physical Store Changes Meet Omnichannel Opportunities

According to FMI’s 2019 U.S. Grocery Shopper Trends report, 43% of shoppers now report buying groceries online at least once in the past year. With this in mind, food retailers need to understand how the physical store changes will set them up for ...

Why Collaboration Matters in Addressing Supply Chain Transportation Issues

At June’s TPA Transportation Summit, Federal Motor Carrier Safety Administration (FMCSA) Administrator Raymond Martinez acknowledged that our audience of logistics and transportation experts “fuel and feed the economy.” Administrator Martinez ...

Are You In or Out: Payment Card Interchange Fee Settlement?

In addition to our regulatory and legislative work, FMI has been monitoring and reporting on an antitrust case filed fourteen years ago by a number of retailers against Visa and MasterCard and the largest issuing ...

What is “RTGS” And Why Is It Needed?

Last year, the Federal Reserve issued a request for comment on a proposal to establish a real time gross settlement system here in the United States. FMI enthusiastically submitted comments strongly supporting the FED moving forward with the ...

The Future of Retail Metrics

There is an advantage to looking at the larger retail landscape and applying the lessons learned to food retail. I had the pleasure of speaking with Rod Sides, vice chairman, U.S. retail and distribution leader, Deloitte LLP about how changes in ...

Blockchain: It’s Not “If” But “When”

Blockchain is just a way to collect data on the goods that retailers use. The competitive advantage between retailers will be their ability to use that data to transform their business....

How Does FMI Know the State of the Food Retail Industry?

The first ever The Food Retailing Industry Speaks (Speaks) report appeared in 1949. Seventy years later, this report continues to provide the food retail industry with important benchmarks, facts and figures that are used in our advocacy work on ...

We have an EMV, Now What?

It is hard to believe, but October 2019 will mark four years since the card brand-imposed liability shift went into effect, requiring retailers to invest significant time, resources, and capital to accept “chip” cards in their stores. Now that we ...

The Promise of Artificial Intelligence for Food Retail

At the recent Annual Meat Conference in Dallas, a roomful of attendees were baffled by what sounded like a simple question: “How often do you interact with artificial intelligence?” The fact is that, increasingly, in our everyday lives we encounter ...

It’s Still Early in Food Retail’s Digital Ball Game

According to a group of industry experts at Groceryshop 2018, if the ongoing digitization of food retail were a baseball game, the food retail industry is in the second inning....

The Boardroom’s Perspective of The Future of Retail

For the fourth year, FMI and Oliver Wyman have teamed up to provide thought leadership on the most pressing issues facing the food retail industry. The annual edition of Boardroom takes readers directly into the C-Suite of food retail companies and ...

Learning Differently in 2018

People learn in different ways. Some of us are visual learners. Others better retain information by hearing things explained. Another group learns best from performing its own research. Some prefer having a hands-on experience and others just want ...

FMI’s 2018 Financial Diversity

Providing the retail food industry with the myriad products and services that FMI offers requires resources—both human and financial capital. To avoid being a one-pronged fork, any well-run business endeavors to diversify its revenue sources and FMI ...