Technology

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.
  • A Wild Industry Ride Still in Progress

    Sep 17, 2021
    Food industry leaders have surely felt a great deal of anxiety about the crazy ride they have been on for the past 18 months, which seems to not have an end in sight. Nevertheless, the entire food retailing industry has shown enormous courage in ...
  • The New Climate of Food Retail

    Jul 27, 2021
    We have all witnessed large scale changes to the design and layout of our favorite grocery stores since the start of COVID-19. Most of the in-store dining experiences were dismantled, and the salad bars turned into grab-and-go stations for pre-made ...
  • Charting a Path Forward for the Food Industry

    Jun 24, 2021
    As the food industry takes the important initial steps of learning from, building on, and moving beyond the novel challenges and circumstances COVID-19 has presented, FMI believes it is crucial that trading partners undertake a candid sharing of ...
  • Man Oh Man, Grocery Shopping Has Changed

    Jun 17, 2021
    For the 31 years I have been married, I have always been the one who did the grocery shopping. Every household divvies up life’s responsibilities differently, and in my home I’m the primary grocery shopper. Throughout the years, my wife’s friends ...
  • 5 Key Steps to Becoming an AI-powered Organization

    May 11, 2021
    In this time of rapidly unfolding changes, accelerated and amplified during the pandemic, embracing artificial intelligence (AI) allows you to predict customers’ purchases while also empowering employees to use data to truly anticipate shopper needs....
  • Speaking from the Heart on Valentine’s Day

    Feb 12, 2021
    I am seizing this opportunity to issue this blog as my heartfelt Valentine’s Day card to the food industry, the community I have always admired and respected, but have come to appreciate and dare I say, love, in some new and more profound ways over ...
  • Headlines from FMI’s Midwinter Executive Conference

    Feb 1, 2021
    Last week’s FMI Midwinter Executive Conference certainly made headlines with thought-provoking educational sessions, featuring diverse perspectives among food industry icons; predictions about the future of grocery amidst a global pandemic; ...
  • Celebrating Supermarket Employee Day

    Jan 14, 2021
    On February 22, 2021, I will be celebrating the hard-working heroes of the supermarket by joining with the industry to proclaim it Supermarket Employee Day. The supermarket has long been acknowledged as the backbone of our communities, but its role ...
  • Lessons Learned and Insights from Albertsons Companies

    Jan 13, 2021
    Susan Morris, executive vice president and COO at Albertsons Companies, is the 2021 Midwinter Executive Conference chairperson and she has proven to be an admirable guide in helping us plan our first-ever virtual Midwinter experience. Susan’s ...
  • Resolutions Re: Solutions for 2021

    Dec 18, 2020
    I found it refreshing to read David Orgel’s recent article How to Be Ready for Anything in 2021 in Drug Store News. It isn’t so much a piece about predictions and resolutions for a new year. It’s more of a preparedness “how-to” for retailers as they ...
  • 2020: The Year of the Food Industry

    Dec 3, 2020
    From the cashiers and stockers to the store managers and executives, the drivers and food processors and pharmacist and nutritionists, to the data analysts, delivery experts and farmers, our industry is filled with true Food Industry Heroes who have ...
  • New Twists on Retail Differentiation Strategies

    Nov 20, 2020
    Food retailers have been adapting their product and service differentiation strategies. In 2019, they pushed the boundaries to enhance strategies in specific areas. Then, in the pandemic period, they have pivoted on some strategies to accommodate ...
  • Implementing a Strong Omnichannel Strategy to Avoid Supply Chain Waste

    Nov 13, 2020
    Today’s retailers need a strong omnichannel strategy in place to meet rapidly changing consumer needs resulting from the pandemic. As more people choose to take advantage of ecommerce for delivery of their essential food items, retailers must ensure ...
  • Food Retailers Put Technology Front and Center

    Nov 5, 2020
    Consider how technology experimentation has played out in the food retail industry. In recent years, retailers have made progress in fits and starts, going after use cases ranging from better customer experience to improved efficiency. ...
  • Witnessing the Food Industry

    Nov 3, 2020
    Recently, I was able to share insights gleaned from my experience by speaking at the Retailing Summit hosted by FMI’s newest university member, Texas A&M and the Mays School of Business Center for Retailing Studies. My talk at the virtual event was ...