Technology

New Jobs in The Grocery Industry

The Food Retailing Industry Speaks 2019 report asked food retailers to share their plans for labor investments over the next two years. Here are some of the new jobs you can expect to see in the grocery ...

How Grocers Are Investing in Technology

The rapid evolution and implementation of technology in food retail can boost performance on the operational side and enhance engagement on the customer-facing front, not to mention the growing role of ecommerce. Let’s look at some of the ways that ...

Photo Friday: Grocers Visit MIT

Our Chief Information Officer (CIO) Council visited the Massachusetts Institute of Technology, better known as MIT, for its fall ...

Speaks 2019: How Can You Benefit?

Based on response to the 2019 The Food Retailing Industry Speaks survey, food retailers are moving forward with proactive strategies to navigate the barriers and embrace new opportunities. As part of this process, food retailers are learning how to ...

Observations from Groceryshop—Through an FMI Lens

In his June address to an audience of 6,000 at their annual associates and shareholders celebration, Doug McMillon, president and CEO of Walmart Inc. shared, “If I oversimplify our ability to thrive in the future, it comes down to one thing: our ...

Technology’s Opportunity to Accelerate Fresh Foods

Technology can be a game changer in fresh foods because it brings new solutions to longstanding problems. These include challenges related to inventory, waste, freshness, and food safety. However, the technology story will play out differently in ...

Loyalty Programs: Getting to Know You, Getting to Know All About You

Thirty years later shoppers are still sharing data with their grocery store, privacy is still a concern, and there is a limit to the willingness of shoppers to share personal information for specific benefits. According to the 2019 U.S. Grocery ...

Are You Operationally Ready for the Omnishopper?

A major challenge facing grocery operations professionals today is the sheer number of technologies vying for their attention. Sorting hype from reality can feel like a full-time job. We've identified seven overarching imperatives that focuses on ...

Benchmarking Your Online Grocery Shopping Experience

When food retailers want to see how their in-store experience compares to their competitor down the street, they sometimes call on “mystery shoppers.” Taking the lead from our members, FMI has teamed up with FitForCommerce, a boutique consultancy ...

Four Things to Know About FMITech@Midwinter

An abundant number of opportunities exist for technology in food retail–from shaping omnichannel success, leveraging data for enhancing customer experiences, streamlining the supply chain, machine learning and everything in between. In order to ...

Technology Leaders Gathering at Groceryshop

As robotics is becoming more commonplace in grocery stores and warehouses. I’m excited we will continue great dialogue and interactions with FMI’s participation in the second annual Groceryshop conference, taking place next month, from September 15-...

Robotics and Automation for the Food Retail Financial Executive?

Using next-gen functions to parse data strategically leverages technology to improve operational performance, insightfulness, and risk intelligence across the enterprise....

The Small, But Mighty, Micro-fulfillment Center

One trend emerging at the center of food retail store design is the Micro-Fulfillment Center (MFC), a new automation in the food retail industry. Although small, as the name implies, these warehouses are well equipped to autonomously fulfill online ...

When Technology and The Fresh Department Meet at Groceryshop

Rapidly evolving technologies and consumer preferences are having profound effects on the grocery industry. This is evident throughout the store, but some of the biggest obstacles and opportunities lie within the fresh category. Fresh presents ...

The Path to Frictionless Checkout

Three grocers start talking about their customer checkout experience. One only offers traditional checkout with store associates. Another is starting to introduce self-checkout. The last grocer has fully integrated self-checkout and is interested in ...