Independent Operator

Independent supermarkets must be innovative and distinguished in the marketplace. We have the contacts, resources and education programs you need to grow your business.  

The FMI Independent Operator Committee met during FMI’s Midwinter Executive Conference in January 2020. The following presentation is available for FMI members:

Self Disruption -- A path to future competitiveness and profitability

The retail competitive landscape continues to evolve at an increasing pace with no slowdown projected through 2025. During this year’s Independent Operators session, we will address the ongoing scale of retail disruption coupled with the key enablers which drive real and profitable growth going forward. 
Independent Operator Community Newsletter

Every month, FMI produces a members-only newsletter exclusively for the Independent Operator Community. If you are not currently receiving the newsletter and are interested in receiving it, please email Alexandra Greer.

Cynthia Brazzel
Questions?
For questions or more information, please contact FMI's Director of Membership Cynthia Brazzel. 

Contact Cynthia
Facts & Figures
Sales Per Customer Transaction
$34.91

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Store Operations Webinar Series

FMI has partnered with grocery industry specialist Harold Lloyd to present an educational webinar series focused on many facets of store operations. The content of these webinars helps stores and teams operate at their greatest. These interactive virtual meetings help equip store directors, store managers, and others with invaluable insights and tools to make their roles easier and more effective

Store Directors Virtual Group: The Two Sides of the 'Leadership Coin'

Apr 5, 2021
The two sides of the “Leadership Coin” are Employee Recognition and Progressive Discipline. Most managers today fail to realize that these extremely vital management tools are ongoing processes and not one-time events. In most cases, we fail to ...

Store Directors Virtual Group: The Most Important Hour of Your Work Week

Nov 17, 2020
Building on Harold Lloyd’s emphasis on the importance of strong communications within your store, in this latest episode, Harold will explore the significance of the Most Important Hour of Your Work Week: the Weekly Department Manager ...

Store Directors Virtual Group: Employee Morale: Do You Know How Happy Your Employees Are?

Sep 25, 2020
Harold Lloyd dives deep to help you quantify your current employees’ morale and make sure they are set up for a happy and successful career in your ...

Store Directors Virtual Group: An Employee's First 30 Days

Jul 16, 2020
With the recent growth in the grocery industry, many food retailers are hiring additional workers. What can managers do to increase the effectiveness of new employees and decrease turnover?...

Store Directors Virtual Group: In-Store Communication

May 12, 2020
Store managers and their department managers will learn how clear and timely communication can make a huge difference in critical ...

Store Directors Virtual Group: It's About Time

Mar 4, 2020
This session is about TIME and how it can be used more effectively in a retail environment. It showcases four practical, effective and time-tested time management techniques all embraceable with a modicum of effort....

FMI Independent Operator Resources

store department manager survey 2016

Supermarket Department Manager Survey

The survey provides a view from the eyes of food retail department managers.
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Share Groups

FMI hosts multiple events to link non-competitors in share groups across the country. These groups allow food retail professionals in similar subject areas to convene in specialized forums and engage in issue-specific dialogue.

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