Crisis Management 

FMI cannot prevent a crisis from happening, but we can help our members and partners manage crises before and after they occur, whether it is a natural disaster, a gun violence incidence, fraud or product recall. 

FMI and TPOP Present Online Training: Workplace Violence Preparedness

PREPAREDNESS SHIELD

FMI members can implement comprehensive online training for workplace violence prevention, verbal de-escalation, and active assailant preparedness. 

The training, which is custom tailored for the grocery and food industry, will give FMI members and their workers the knowledge and confidence to identify, prevent, and if necessary, minimize potentially violent conflicts.

Take advantage of the FMI Member discount for valuable eLearning.

Learn More

Crisis Management Blog Posts

Breaking Down Active Assailant Incident Response

May 19, 2022
Another tragic shooting has befallen our industry in recent days and left us both heart-broken and in search of answers to that perennial question – what motivates this violent behavior? As we ponder the state of a society in which such acts occur, ...

How Does FMI Know the Current State of the Food Industry?

Apr 6, 2022
The answer is from YOU. We know because the industry tells us each year when we ask, as we have been doing every year for more than 70 years. The first ever The Food Retailing Industry Speaks (Speaks) report appeared in 1949. Seventy-three years ...

Are You Prepared for Potential Threats?

Mar 7, 2022
In today’s world, the margin separating a completely average day from a day where yet another violent incident takes place feels razor thin. False and misleading narratives have undermined public trust in our institutions. Increasing societal ...

Crisis Resources

Stay Informed
Storm Central

  • All Hazards Consortium  - A regularly updated storm center webpage for executive and operational decision makers across multiple states and industries producing results in disaster management.

Food Assistance Information (SNAP & D-SNAP) 
Food Safety
  • Food Safety in a Disaster or Emergency - Foodsafety.gov has information to share with consumers on how to keep food safe before, during, and after emergencies, such as floods, fires, natural disasters, or the loss of power.
Store Status Form

  • Store Status Through SABER - We're working with SABER, to provide information on the status of stores in affected area to help coordinate recovery efforts with federal and local government agencies. 

Supply Chain Assistance
  • American Logistics Aid Network - Industry-wide organization that exists to provide supply chain assistance to disaster relief organizations (and other non-profits).
  • Commercial Routing Assistance - Latest information relevant to commercial organizations and drivers, state transportation officials and regulators, federal transportation officials and regulators, and trade associations who rely upon continuous vehicle movement to meet their mission.

FMI Crisis Management Resources

TPOP Active Shooter Guide 2022 Cvr

Active Assailant Preparedness and Response Guide for the Food Retail Industry

This resource provides strategy and tactics to mitigate workplace violence and active shooter incidents and guidelines and best practices for mitigating the risk of active shooter threats.

Asset Protection in Food Retail

This report spotlights how asset protection professionals have been adapting their strategies to address a wide range of traditional and emerging threats—from natural disasters to active shooters.
food defense cover 2021

Food Defense Guideline

The following guideline is meant for assisting key personnel to prepare, respond, stabilize, and recover from a tampering or intentional contamination event.
Emergency Preparedness Workplace Violence Product Image

On-Demand Video: Emergency Preparedness: Workplace Violence

In this recorded session, FMI CEO Leslie Sarasin moderates a panel conversation with industry leaders who have experienced unthinkable crises directly.
De-escalation Guide 2020

FMI Crisis Management Guide: De-Escalation

Leverage this guide with your team to prepare and respond to tense encounters as we continue to keep workplaces safe.
Civil Unrest

FMI Crisis Management Guide: Civil Unrest

Leverage this guide with your team to prepare, respond and recover from civil unrest.
Crisis Manual 2 2019

FMI Crisis Communications Guide 2019

When crises occur, your response will be critical to maintaining your relationships with shoppers, employees and business partners. Leverage this manual with your team to prepare, respond and recover from a crisis.
Natural Disaster Cover

Natural Disaster Guideline

This document provides guidance is meant for assisting key personnel to prepare, respond, stabilize, and recover from a natural disaster event.
Cybersecurity manual

Cyber Security - The New Normal

This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.

State Cyber Security Resources

Security Breach Notification Chart
Perkins Coie's Privacy & Security practice maintains a comprehensive chart that summarizes state laws regarding security breach notification. The chart is for informational purposes only and is intended as an aid in understanding each state's unique security breach notification requirements. Lawyers, compliance professionals, and business owners may find this chart helpful when preparing for and responding to data breaches.

Learn More
Crisis Management leadership image

FMI's crisis management services include:

  • Acting as a liaison with federal agencies during times of crisis
  • Crisis guidelines regarding natural disasters, active shooters, communications and food recalls
  • Experts in asset protection and safety available for consultation
  • After-action advisory groups to debrief and improve processes
  • Tools for dealing specifically with cyberattacks on business processes
  • Advisory board membership for the Retail Cyber Intelligence Sharing Center (R-CISC)
  • Real-time information during federally declared states of emergency and product recalls like the recent E.coli breakout