Crisis Management
FMI cannot prevent a crisis from happening, but we can help our members and partners manage crises before and after they occur, whether it is a natural disaster, a gun violence incidence, fraud or product recall.
Crisis Management Blog Posts
Crisis Resources
Stay Informed
- National Business Emergency Operations Center – NBEOC – Dashboard– FEMA's virtual clearinghouse for two-way information sharing between public and private sector stakeholders in preparing for, responding to, or recovering from disasters (Enter as “Guest”)
Storm Central
All Hazards Consortium - A regularly updated storm center webpage for executive and operational decision makers across multiple states and industries producing results in disaster management.
Food Assistance Information (SNAP & D-SNAP)
USDA FNS Food Assistance for Disaster Relief - Updates from USDA FNS on disaster areas that are granted SNAP replacements, D-SNAP and other services.
Food Safety
- Food Safety in a Disaster or Emergency - Foodsafety.gov has information to share with consumers on how to keep food safe before, during, and after emergencies, such as floods, fires, natural disasters, or the loss of power.
Store Status Form
Store Status Through SABER - We're working with SABER, to provide information on the status of stores in affected area to help coordinate recovery efforts with federal and local government agencies.
Supply Chain Assistance
- American Logistics Aid Network - Industry-wide organization that exists to provide supply chain assistance to disaster relief organizations (and other non-profits).
- Commercial Routing Assistance - Latest information relevant to commercial organizations and drivers, state transportation officials and regulators, federal transportation officials and regulators, and trade associations who rely upon continuous vehicle movement to meet their mission.
Questions?
For questions or more information, please contact Vice President Industry Relations, FMI's Doug Baker.
Contact DougFMI Crisis Management Resources
FMI Crisis Management Guide: De-Escalation
Leverage this guide with your team to prepare and respond to tense encounters as we continue to keep workplaces safe.
FMI Crisis Management Guide: Civil Unrest
Leverage this guide with your team to prepare, respond and recover from civil unrest.
Food Defense Guideline
The following guideline is meant for assisting key personnel to prepare, respond, stabilize, and recover from a tampering or intentional contamination event.
FMI Crisis Communications Guide 2019
When crises occur, your response will be critical to maintaining your relationships with shoppers, employees and business partners. Leverage this manual with your team to prepare, respond and recover from a crisis.
Natural Disaster Guideline
This document provides guidance is meant for assisting key personnel to prepare, respond, stabilize, and recover from a natural disaster event.
Active Shooter Guideline
The information in this document is meant for assisting key personnel to prepare, respond, stabilize, and recover from an active shooter event.
Cyber Security - The New Normal
This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.
Cyber Security Toolkit
This manual offers practical applications for you and your company to manage risks before, during and after a data breach or cyber attack.
State Cyber Security Resources
Security Breach Notification Chart
Perkins Coie's Privacy & Security practice maintains a comprehensive chart that summarizes state laws regarding security breach notification. The chart is for informational purposes only and is intended as an aid in understanding each state's unique security breach notification requirements. Lawyers, compliance professionals, and business owners may find this chart helpful when preparing for and responding to data breaches.Learn More
FMI's crisis management services include:
- Acting as a liaison with federal agencies during times of crisis
- Crisis guidelines regarding natural disasters, active shooters, communications and food recalls
- Experts in asset protection and safety available for consultation
- After-action advisory groups to debrief and improve processes
- Tools for dealing specifically with cyberattacks on business processes
- Advisory board membership for the Retail Cyber Intelligence Sharing Center (R-CISC)
- Real-time information during federally declared states of emergency and product recalls like the recent E.coli breakout
Industry Topics address your specific area of expertise with resources, reports, events and more.
Our Research covers consumer behavior and retail operation benchmarks so you can make informed business decisions.
Events and Education including online and in-person help you advance your food retail career.
Food Safety training, resources and guidance that help you create a company food safety culture.
Government Affairs work — federal and state — on the latest food industry policy, regulatory and legislative issues.
Get Involved. From industry awards to newsletters and committees, these resources help you take advantage of your membership.
Best practices, guidance documents, infographics, signage and more for the food industry on the COVID-19 pandemic.
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