Technology

We offer initiatives and opportunities for collaboration among food retail industry professionals in the area of technology, including an all-company approach as it relates to mobility, payments, data security, cloud computing, in-store innovation and social commerce.

Technology Blog Posts

Technology Leaders Gathering at Groceryshop

Aug 16, 2019
As robotics is becoming more commonplace in grocery stores and warehouses. I’m excited we will continue great dialogue and interactions with FMI’s participation in the second annual Groceryshop conference, taking place next month, from September 15-...

Robotics and Automation for the Food Retail Financial Executive?

Aug 14, 2019
Using next-gen functions to parse data strategically leverages technology to improve operational performance, insightfulness, and risk intelligence across the enterprise....

The Small, But Mighty, Micro-fulfillment Center

Aug 9, 2019
One trend emerging at the center of food retail store design is the Micro-Fulfillment Center (MFC), a new automation in the food retail industry. Although small, as the name implies, these warehouses are well equipped to autonomously fulfill online ...

All Technology Blog Posts

Doug Baker
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For questions or more information, please contact Vice President Industry Relations-Private Brands, Technology, FMI's Doug Baker.

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Sales Per Customer Transaction
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Technology Webinar Recordings

The Food Retailing Industry Speaks, What Are They Saying?

This webinar explores the issues that are impacting food sales positively or negatively, gleans what strategies are helping food retailers differentiate from their competition, and probes the gaining impact of e-commerce on food retailing and more.

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How Consumers Are Adapting Their Grocery Shopping in a New Omnichannel World

Webinar participants will gain important insights regarding the “digital shopper” and how food retailers can incorporate technology in the shopper experience. It is not just about online shopping and delivery.

More Technology Webinar Recordings

FMI Technology Resources

2019 Trends Report Cover

2019 U.S. Grocery Shopper Trends

The 2019 U.S. Grocery Shopper Trends report, prepared by the Hartman Group, tracks trends among U.S. grocery shoppers.

Executive Workbook 2019: Following the Profitable Path to Your Digitally Engaged Grocery Shoppers

This workbook helps companies think through their organizational structure, partnering and strategy to adopt at the pace of change upon us.
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Boardroom Volume 4

In this edition of Boardroom, we start with a forward-looking piece on The Future of Retail, delving into how consumer preferences will further disrupt the retail industry and the opportunities that exist with this shift towards an information age.

Grocerytalk 2018: Tim Steiner, Ocado, Understanding the online shopper

Tim Steiner shares strategies and a vision for the future of food retail – in moving from an evolution to a revolution.

Grocerytalk 2018: Technology in Food Retail

Annette Franke, vice president of technology, The Kroger Co., discusses connecting technology to the grocery industry.

Grocerytalk: Earn Consumers' Loyalty In Food Retail

Graeme McVie, chief business development officer, Precima, discusses how to earn consumers' loyalty and using commerce to drive loyalty programs.
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Food Retailing Industry Speaks 2018

This annual state of the industry report provides an analysis of financial performance, operational and store-level benchmarks as well as strategic and competitive insights.
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NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 2: LOYALTY IN 3D

It is essential that retailer take a next generation approach to customer loyalty and view loyalty in 3D: Loyalty as a Strategy, Loyalty as an Outcome of Daily Decisions and Loyalty as a Program.
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NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 1: THE STATE OF SHOPPER LOYALTY

This report takes a fresh look at topic of loyalty. Survey results indicate that shoppers believe they are loyal but they do not behave in a loyal way because they do not have all of their needs satisfied by their primary grocery store.
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The Clean Label Phenomenon for Food Retailers: Enhancing Transparency for Consumers

This white paper aims to illuminate the clean label trend for brand owners, and encourage the identification of best practices in this quickly evolving area.
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The Digitally Engaged Food Shopper: Developing Your Omnichannel Collaboration Model

This year's research stresses the urgency of the situation for retailers and manufacturers. A collaborative approach to balancing physical and digital sales strategies is the key to unlocking omnichannel success.
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Future of Food: New Realities for the Industry

FMI and Kurt Salmon, a part of Accenture Strategy, examine three main areas of change in the food industry.
Cybersecurity manual

Cyber Security - The New Normal

This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.
Technology Leadership

Leadership

The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.

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