Technology

We offer initiatives and opportunities for collaboration among food retail industry professionals in the area of technology, including an all-company approach as it relates to mobility, payments, data security, cloud computing, in-store innovation and social commerce.

Technology Blog Posts

The 2020 Strategic Playbook For The Food Industry

Mar 9, 2020
FMI and Oliver Wyman’s annual journal publication Boardroom provides a starting point. In fact, volume 5 of the journal is a strategic playbook for the emerging issues a food retailer or supplier should be discussing in their boardrooms—that’s how ...

A Conversation with Oscar Gonzalez, Northgate Gonzalez Market

Jan 23, 2020
Oscar Gonzalez, co-president and COO of Northgate Gonzalez Market, is chairman of FMI's 2020 Midwinter Executive Conference and a true leader when it comes to creating genuine experiences that hold true to his company’s personality. Under Oscar’s ...

What’s In A Brand?

Jan 21, 2020
Life is full of circumstances and situations that prompt us to evaluate our personal brand and make necessary changes, adapting to a new position or setting by shifting our brand. Sometimes these involve small adjustments and sometimes we must ...

All Technology Blog Posts

Doug Baker
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For questions or more information, please contact Vice President Industry Relations, FMI's Doug Baker.

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Facts & Figures
Sales Per Customer Transaction
$34.91

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Technology Webinar Recordings

Fit For Commerce

New Benchmarking Insights on the Omnichannel Roadmap to Success

FMI has teamed up with FitForCommerce to complete the Grocery Omnichannel Index to benchmark and evaluate how food retailers deliver on customer expectations for unified shopping experiences across digital (online and mobile), in-store and cross-channel criteria.

Speaks 2019

The Food Retail Industry Speaks, What Are They Saying?

The food retail industry is reporting numerous positive trends as it grapples with old issues and confronts new challenges. This webinar provides an insider’s glimpse into the State of the Food Retail Industry.

More Technology Webinar Recordings

FMI Technology Resources

Boardroom v5 cover

Boardroom Volume 5

This collection of articles offers unique and timely insights to help senior food industry executives shape strategies and improve performance throughout their organizations.
Speaks Report Cover 2019

Food Retailing Industry Speaks 2019

This annual state of the industry report provides an analysis of financial performance, operational and store-level benchmarks as well as strategic and competitive insights.
2019 Trends Report Cover

2019 U.S. Grocery Shopper Trends

The 2019 U.S. Grocery Shopper Trends report, prepared by the Hartman Group, tracks trends among U.S. grocery shoppers.

Executive Workbook 2019: Following the Profitable Path to Your Digitally Engaged Grocery Shoppers

This workbook helps companies think through their organizational structure, partnering and strategy to adopt at the pace of change upon us.

Grocerytalk 2018: Tim Steiner, Ocado, Understanding the online shopper

Tim Steiner shares strategies and a vision for the future of food retail – in moving from an evolution to a revolution.

Grocerytalk 2018: Technology in Food Retail

Annette Franke, vice president of technology, The Kroger Co., discusses connecting technology to the grocery industry.

Grocerytalk: Earn Consumers' Loyalty In Food Retail

Graeme McVie, chief business development officer, Precima, discusses how to earn consumers' loyalty and using commerce to drive loyalty programs.
Loyalty part 2 cover

NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 2: LOYALTY IN 3D

It is essential that retailer take a next generation approach to customer loyalty and view loyalty in 3D: Loyalty as a Strategy, Loyalty as an Outcome of Daily Decisions and Loyalty as a Program.
Loyalty part 1 cover

NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 1: THE STATE OF SHOPPER LOYALTY

This report takes a fresh look at topic of loyalty. Survey results indicate that shoppers believe they are loyal but they do not behave in a loyal way because they do not have all of their needs satisfied by their primary grocery store.
Clean Label Whitepaper cover

The Clean Label Phenomenon for Food Retailers: Enhancing Transparency for Consumers

This white paper aims to illuminate the clean label trend for brand owners, and encourage the identification of best practices in this quickly evolving area.
DES Developing your collaboration model 2018 cover

The Digitally Engaged Food Shopper: Developing Your Omnichannel Collaboration Model

This year's research stresses the urgency of the situation for retailers and manufacturers. A collaborative approach to balancing physical and digital sales strategies is the key to unlocking omnichannel success.
Future of Food cover

Future of Food: New Realities for the Industry

FMI and Kurt Salmon, a part of Accenture Strategy, examine three main areas of change in the food industry.
Cybersecurity manual

Cyber Security - The New Normal

This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.
Technology Leadership

Leadership

The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.

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