Technology

We offer initiatives and opportunities for collaboration among food retail industry professionals in the area of technology, including an all-company approach as it relates to mobility, payments, data security, cloud computing, in-store innovation and social commerce.

Technology Blog Posts

Blockchain: It’s Not “If” But “When”

Apr 17, 2019
Blockchain is just a way to collect data on the goods that retailers use. The competitive advantage between retailers will be their ability to use that data to transform their business....

How Does FMI Know the State of the Food Retail Industry?

Apr 9, 2019
The first ever The Food Retailing Industry Speaks (Speaks) report appeared in 1949. Seventy years later, this report continues to provide the food retail industry with important benchmarks, facts and figures that are used in our advocacy work on ...

We have an EMV, Now What?

Apr 3, 2019
It is hard to believe, but October 2019 will mark four years since the card brand-imposed liability shift went into effect, requiring retailers to invest significant time, resources, and capital to accept “chip” cards in their stores. Now that we ...

All Technology Blog Posts

Doug Baker
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For questions or more information, please contact Vice President Industry Relations-Private Brands, Technology, FMI's Doug Baker.

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Facts & Figures
Sales Per Customer Transaction
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Technology Webinar Recordings

The Food Retailing Industry Speaks, What Are They Saying?

This webinar explores the issues that are impacting food sales positively or negatively, gleans what strategies are helping food retailers differentiate from their competition, and probes the gaining impact of e-commerce on food retailing and more.

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How Consumers Are Adapting Their Grocery Shopping in a New Omnichannel World

Webinar participants will gain important insights regarding the “digital shopper” and how food retailers can incorporate technology in the shopper experience. It is not just about online shopping and delivery.

More Technology Webinar Recordings

FMI Technology Resources

Executive Workbook 2019: Following the Profitable Path to Your Digitally Engaged Grocery Shoppers

This workbook helps companies think through their organizational structure, partnering and strategy to adopt at the pace of change upon us.
Boardroom v4 cover

Boardroom Volume 4

In this edition of Boardroom, we start with a forward-looking piece on The Future of Retail, delving into how consumer preferences will further disrupt the retail industry and the opportunities that exist with this shift towards an information age.

Grocerytalk 2018: Tim Steiner, Ocado, Understanding the online shopper

Tim Steiner shares strategies and a vision for the future of food retail – in moving from an evolution to a revolution.

Grocerytalk 2018: Technology in Food Retail

Annette Franke, vice president of technology, The Kroger Co., discusses connecting technology to the grocery industry.

Grocerytalk: Earn Consumers' Loyalty In Food Retail

Graeme McVie, chief business development officer, Precima, discusses how to earn consumers' loyalty and using commerce to drive loyalty programs.
Speaks 2018 cover

Food Retailing Industry Speaks 2018

This annual state of the industry report provides an analysis of financial performance, operational and store-level benchmarks as well as strategic and competitive insights.
Trends 2018 Cover

2018 U.S. Grocery Shopper Trends

The 2018 U.S. Grocery Shopper Trends report, prepared by the Hartman Group, tracks trends among U.S.grocery shoppers. This year we examine what it means to shoppers to eat well and shop well.
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NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 2: LOYALTY IN 3D

It is essential that retailer take a next generation approach to customer loyalty and view loyalty in 3D: Loyalty as a Strategy, Loyalty as an Outcome of Daily Decisions and Loyalty as a Program.
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NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 1: THE STATE OF SHOPPER LOYALTY

This report takes a fresh look at topic of loyalty. Survey results indicate that shoppers believe they are loyal but they do not behave in a loyal way because they do not have all of their needs satisfied by their primary grocery store.
Clean Label Whitepaper cover

The Clean Label Phenomenon for Food Retailers: Enhancing Transparency for Consumers

This white paper aims to illuminate the clean label trend for brand owners, and encourage the identification of best practices in this quickly evolving area.
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The Digitally Engaged Food Shopper: Developing Your Omnichannel Collaboration Model

This year's research stresses the urgency of the situation for retailers and manufacturers. A collaborative approach to balancing physical and digital sales strategies is the key to unlocking omnichannel success.
Future of Food cover

Future of Food: New Realities for the Industry

FMI and Kurt Salmon, a part of Accenture Strategy, examine three main areas of change in the food industry.
Cybersecurity manual

Cyber Security - The New Normal

This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.
Technology Leadership

Leadership

The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.

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