Technology

We offer initiatives and opportunities for collaboration among food retail industry professionals in the area of technology, including an all-company approach as it relates to mobility, payments, data security, cloud computing, in-store innovation and social commerce.

Technology Blog Posts

Photo Friday: Grocers Visit MIT

Oct 11, 2019
Our Chief Information Officer (CIO) Council visited the Massachusetts Institute of Technology, better known as MIT, for its fall ...

Speaks 2019: How Can You Benefit?

Oct 8, 2019
Based on response to the 2019 The Food Retailing Industry Speaks survey, food retailers are moving forward with proactive strategies to navigate the barriers and embrace new opportunities. As part of this process, food retailers are learning how to ...

Observations from Groceryshop—Through an FMI Lens

Oct 4, 2019
In his June address to an audience of 6,000 at their annual associates and shareholders celebration, Doug McMillon, president and CEO of Walmart Inc. shared, “If I oversimplify our ability to thrive in the future, it comes down to one thing: our ...

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Doug Baker
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For questions or more information, please contact Vice President Industry Relations-Private Brands, Technology, FMI's Doug Baker.

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Facts & Figures
Sales Per Customer Transaction
$34.91

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Technology Webinar Recordings

Speaks 2019

The Food Retail Industry Speaks, What Are They Saying?

The food retail industry is reporting numerous positive trends as it grapples with old issues and confronts new challenges. This webinar provides an insider’s glimpse into the State of the Food Retail Industry.

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Artificial Intelligence: Recharging Your Business

Before you start evaluating the ins and outs of AI, it's important to understand why and how to apply it to your business.

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FMI Technology Resources

Speaks Report Cover 2019

Food Retailing Industry Speaks 2019

This annual state of the industry report provides an analysis of financial performance, operational and store-level benchmarks as well as strategic and competitive insights.
2019 Trends Report Cover

2019 U.S. Grocery Shopper Trends

The 2019 U.S. Grocery Shopper Trends report, prepared by the Hartman Group, tracks trends among U.S. grocery shoppers.

Executive Workbook 2019: Following the Profitable Path to Your Digitally Engaged Grocery Shoppers

This workbook helps companies think through their organizational structure, partnering and strategy to adopt at the pace of change upon us.
Boardroom v4 cover

Boardroom Volume 4

In this edition of Boardroom, we start with a forward-looking piece on The Future of Retail, delving into how consumer preferences will further disrupt the retail industry and the opportunities that exist with this shift towards an information age.

Grocerytalk 2018: Tim Steiner, Ocado, Understanding the online shopper

Tim Steiner shares strategies and a vision for the future of food retail – in moving from an evolution to a revolution.

Grocerytalk 2018: Technology in Food Retail

Annette Franke, vice president of technology, The Kroger Co., discusses connecting technology to the grocery industry.

Grocerytalk: Earn Consumers' Loyalty In Food Retail

Graeme McVie, chief business development officer, Precima, discusses how to earn consumers' loyalty and using commerce to drive loyalty programs.
Loyalty part 2 cover

NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 2: LOYALTY IN 3D

It is essential that retailer take a next generation approach to customer loyalty and view loyalty in 3D: Loyalty as a Strategy, Loyalty as an Outcome of Daily Decisions and Loyalty as a Program.
Loyalty part 1 cover

NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 1: THE STATE OF SHOPPER LOYALTY

This report takes a fresh look at topic of loyalty. Survey results indicate that shoppers believe they are loyal but they do not behave in a loyal way because they do not have all of their needs satisfied by their primary grocery store.
Clean Label Whitepaper cover

The Clean Label Phenomenon for Food Retailers: Enhancing Transparency for Consumers

This white paper aims to illuminate the clean label trend for brand owners, and encourage the identification of best practices in this quickly evolving area.
DES Developing your collaboration model 2018 cover

The Digitally Engaged Food Shopper: Developing Your Omnichannel Collaboration Model

This year's research stresses the urgency of the situation for retailers and manufacturers. A collaborative approach to balancing physical and digital sales strategies is the key to unlocking omnichannel success.
Future of Food cover

Future of Food: New Realities for the Industry

FMI and Kurt Salmon, a part of Accenture Strategy, examine three main areas of change in the food industry.
Cybersecurity manual

Cyber Security - The New Normal

This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.
Technology Leadership

Leadership

The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.

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