Technology

We offer initiatives and opportunities for collaboration among food retail industry professionals in the area of technology, including an all-company approach as it relates to mobility, payments, data security, cloud computing, in-store innovation and social commerce.

Technology Blog Posts

Digital Relationships Forge Engagement with Shoppers

Aug 13, 2018
Influencers – humans and animals –live in a digital world where they have a strong consumer following based on lifestyle, humor, advice or even culinary skills. There are tiers among influencers; celebrities hold their own, but they can also embody ...

AI Powers The Customer Experience

Aug 1, 2018
Not a day goes by that I don’t find myself reading about grocery stores rolling out new technologies to engage shoppers. If you happen to Google “technology in grocery stores,” I guarantee you’ll find at least five pages of relevant, interesting ...

Could Tornado Alley be the Next Silicon Valley?

Jul 27, 2018
When the tech bubble burst at the end of 2000, I was working as a customer business manager at Kraft Foods. The following year, we integrated Nabisco and completed an initial public offering for the company, so we were laser-focused on reinforcing ...

All Technology Blog Posts

Technology Webinars

Digital Disruption: the Power of Community Part 1

Jun 13, 2017
Listen to insights from Matt Laukaitis, Senior Vice President and GM, North American Retail, SAP as he provides an overview of the modern day consumer demands and the increasing competiveness of today’s grocery landscape particularly in light of the ...

Digital Disruption: the Power of Community Part 2 - The 5 Senses Is Not Enough

Jun 13, 2017
Listen to insights from Matt Laukaitis, Senior Vice President and GM, North American Retail, SAP as he walks you through why the 5 five senses are not enough and how value (measured in dollars saved) and convenience (measured in time saved)....

Digital Disruption: the Power of Community Part 3 - You Need to Change: Data-Driven, Culture, Talent, Process and Technology

Jun 13, 2017
Listen to insights from Matt Laukaitis, Senior Vice President and GM, North American Retail, SAP as he provides a review of the digital maturity of the average grocer vs a ...

All Webinar Recordings

Doug Baker
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For questions or more information, please contact Vice President Industry Relations-Private Brands, Technology, FMI's Doug Baker.

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Sales Per Customer Transaction
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FMI Technology Resources

Trends 2018 Cover

2018 U.S. Grocery Shopper Trends

The 2018 U.S. Grocery Shopper Trends report, prepared by the Hartman Group, tracks trends among U.S.grocery shoppers. This year we examine what it means to shoppers to eat well and shop well.
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NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 2: LOYALTY IN 3D

It is essential that retailer take a next generation approach to customer loyalty and view loyalty in 3D: Loyalty as a Strategy, Loyalty as an Outcome of Daily Decisions and Loyalty as a Program.
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NEXT GENERATION LOYALTY: GET IT RIGHT IN FOOD RETAIL PART 1: THE STATE OF SHOPPER LOYALTY

This report takes a fresh look at topic of loyalty. Survey results indicate that shoppers believe they are loyal but they do not behave in a loyal way because they do not have all of their needs satisfied by their primary grocery store.
Digital Shopper Executive Workbook 2018

Finding the Profitable Path to Your Digitally Engaged Grocery Shoppers

This workbook helps companies think through their organizational structure, partnering and strategy to adopt at the pace of change upon us.
Boardroomv3cover

Boardroom Volume 3

This volume of Boardroom brings perspectives from leading experts to guide you in achieving radical change.
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The Clean Label Phenomenon for Food Retailers: Enhancing Transparency for Consumers

This white paper aims to illuminate the clean label trend for brand owners, and encourage the identification of best practices in this quickly evolving area.
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The Digitally Engaged Food Shopper: Developing Your Omnichannel Collaboration Model

This year's research stresses the urgency of the situation for retailers and manufacturers. A collaborative approach to balancing physical and digital sales strategies is the key to unlocking omnichannel success.
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Future of Food: New Realities for the Industry

FMI and Kurt Salmon, a part of Accenture Strategy, examine three main areas of change in the food industry.
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Food Retailing Industry Speaks 2017

This annual state of the industry report provides an analysis of financial performance, operational and store-level benchmarks as well as strategic and competitive insights.
SAP Grocery Leaders On Their Views

Grocery Leaders Offer Their Views: FMI Executive Leadership Forum Roundtable

This report represents voices of the grocery industry on key challenges, imperatives to act, and industry drivers around digitalization gleaned from the FMI Executive Leadership Forum.
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Cyber Security - The New Normal

This whitepaper, produced for FMI by Fortium Partners, aims to help FMI members understand the state of cyber security and become equipped with actionable steps to secure their companies.
Technology Leadership

Leadership

The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.

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