Technology
We offer initiatives and opportunities for collaboration among food retail industry professionals in the area of technology, including an all-company approach as it relates to mobility, payments, data security, cloud computing, in-store innovation and social commerce.
Technology Blog Posts
Questions?
For questions or more information, please contact Vice President Industry Relations, FMI's Doug Baker.
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FMI Technology Resources
Food Retailing Industry Speaks 2020
Speaks focuses on how the industry fared in 2019. In addition, this year’s report looks at how the industry has been impacted in 2020 by the first few months of the pandemic
AI Done Right
Over the past decade, consumer demand for personalization in retail has changed the way the industry operates. In order to drive loyalty, retailers must have the right price, the right promotion, and the right products for their customers.
Autonomous Shelf Auditing Robots
As retailers continue to serve the bulk of customers in store while also accommodating an accelerated increase in online shoppers, one thing is certain –the pressure is intensifying for retailers to create a positive customer experience.
How AI Helps Grocers Overcome COVID-19 Challenges
Which historical data would have helped you anticipate the surge in the demand for flour and yeast? Who knew that during pandemics, people...bake?
It’s Time to Rethink Availability vs. Waste in Your Grocery Supply Chain
For fresh products, it is essential to get the demand forecasts right. Specifically, grocers must get them right on the day-level to capture demand variation throughout the week.
Micro-fulfillment: Launching into the Future of Grocery Retailing
The dialogue around eGrocery (the practice of selling groceries online) has shifted dramatically. Online grocery fulfillment is no longer merely a luxury for grocery retailers. The eGrocery revolution is inevitable.
New Normal, New Opportunities
The swift pivot to a remote working culture has proven to be an unexpected hero during this crisis, helping mitigate damage to the economy even as adoption of new technologies fundamentally changes the way business operate.
Shopper Engagement: Old Problem, New Solutions
The omnichannel shopper –an evasive target that has proven far easier to define than to capture. And now in 2020, a dramatic, unexpected, and possibly permanent change to both buying behaviors and economic circumstances driven by COVID-19.
The First Report On Robots In The Aisle: The Early ROI Suggests They’re Here to Stay
Over the past decade, consumer demand for personalization in retail has changed the way the industry operates. In order to drive loyalty, retailers must have the right price, the right promotion, and the right products for their customers.
It's Time for a COVID-19 Checkup: A Prescription for Food Retail
A joint effort between FMI and CART, you’ll find the report contents to serve as a management discussion prescription, identifying areas of focus for needed capabilities as the industry emerges into a post-pandemic world.
U.S. Grocery Shopper Trends 2020
The 2020 U.S Grocery Shopper Trends study, conducted by the Hartman Group, explores where shoppers’ habits were going in 2020 prior to the pandemic and where they are now.
Boardroom Volume 5
This collection of articles offers unique and timely insights to help senior food industry executives shape strategies and improve performance throughout their organizations.
Executive Workbook 2019: Following the Profitable Path to Your Digitally Engaged Grocery Shoppers
This workbook helps companies think through their organizational structure, partnering and strategy to adopt at the pace of change upon us.
The Digitally Engaged Food Shopper: Developing Your Omnichannel Collaboration Model
This year's research stresses the urgency of the situation for retailers and manufacturers. A collaborative approach to balancing physical and digital sales strategies is the key to unlocking omnichannel success.
Future of Food: New Realities for the Industry
FMI and Kurt Salmon, a part of Accenture Strategy, examine three main areas of change in the food industry.
Leadership
The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.Learn More
Industry Topics address your specific area of expertise with resources, reports, events and more.
Our Research covers consumer behavior and retail operation benchmarks so you can make informed business decisions.
Events and Education including online and in-person help you advance your food retail career.
Food Safety training, resources and guidance that help you create a company food safety culture.
Government Affairs work — federal and state — on the latest food industry policy, regulatory and legislative issues.
Get Involved. From industry awards to newsletters and committees, these resources help you take advantage of your membership.
Best practices, guidance documents, infographics, signage and more for the food industry on the COVID-19 pandemic.
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