Key Takeaways

This year’s report tells the remarkable story of the food retail industry’s resilience and transformation in 2020 — and how the landscape continues to shift. Here are highlights from three key focus areas of the report.

Workforce Challenges


In 2020, 85% of retailers leveraged higher wages/salaries as one method to resolve recruitment and retention challenges. 

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Technology Investments


Technology investments by the industry are considerable — amounting to more than
$8 billion for the $800 billion food retailing industry.

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Supply Chain

Supply Chain

Looking ahead, 42% of responding food retailers said supply chain disruptions are likely to negatively impact their businesses.

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The Food Retailing Industry Speaks Video Series

FMI subject matter experts talk about the current state of the food retail industry and offer insights from the report. Video topics include workforce, taxes, health and well-being, government relations, supply chain and ecommerce.

A Preview of The Food Retailing Industry Speaks

Speaks relays dramatic data about proactive retailer strategies and investments driven by the pandemic — and growing connections to shoppers and communities. Get a preview of the report, but download the full report for industry insights.

Speaks Preview  Download Full Report