FMI's 72nd annual The Food Retailing Industry Speaks report provides the food retail industry with important operational and financial benchmarks as well as insights into strategic and tactical decisions.Download Report
This year’s report tells the remarkable story of the food retail industry’s resilience and transformation in 2020 — and how the landscape continues to shift. Here are highlights from three key focus areas of the report.
In 2020, 85% of retailers leveraged higher wages/salaries as one method to resolve recruitment and retention challenges.
Technology investments by the industry are considerable — amounting to more than
$8 billion for the $800 billion food retailing industry.
Looking ahead, 42% of responding food retailers said supply chain disruptions are likely to negatively impact their businesses.
Leslie Sarasin, president and CEO of FMI, offers a 25 minute overview of the 2021 Speaks report with insights about workforce, technology and supply chain.
Blog posts from FMI subject matter experts looking at the latest report findings