Omnichannel
As we experience shifts in consumer behaviors and trends with online food retail, we have several key initiatives and resources focused on omnichannel, including ecommerce, click and collect, delivery, meal kits and more. Take advantage of our resources and contact us to join our active working groups.
Omnichannel Blog Posts
FMI Omnichannel Resources
The State of Technology 2025
This report presents the latest information on food industry and consumer trends related to technology, based on comprehensive industry research that updates key benchmarks, along with companion interviews.
U.S. Grocery Shopper Trends: New Routines
This report evaluates grocery shopping habits as consumers look ahead to fall and the back-to-school season. We explore how eating routines shift, general strategies and grocery shopper sentiment.
U.S. Grocery Shopper Trends 2025: The Logic of Food Shopping
Grocery shoppers constantly navigate the tension between control and flexibility when managing their household spending.
Digital Engagement Transforms Grocery Shopping
FMI and NIQ have been conducting research reports on these topics since 2017. This latest report charts the transformation triggered by the COVID-19 pandemic and the ongoing emergence of new technologies that are reshaping grocery shopping.
The Evolution of Retail Media: Decoding What Works—and What Doesn't
This report is part of a partnership with FMI, NielsenIQ, and Think Blue to examine the current state of retail media, providing an analysis of what is working, what isn’t, and what the future holds.
Boardroom Volume 10
This 10th anniversary edition covers the topics that matter most to food retail executives and decision-makers, from supply chain resilience and workforce dynamics to consumer behavior shifts and technological innovations.
The Daunting Data Dilemma
Strategies for better leveraging the exponentially growing volume of data to transform consumer experiences and trading partner collaboration in today’s grocery industry.
Transparency Trends 2023: Food Shoppers Increasingly Prioritize Information
This report tracks shifting perspectives and takes a deeper dive than before into topics including front-of-pack labels, use of digital research tools and attitudes about online vs. in-store shopping.
2021 Digitally Engaged Food Shopping
FMI and NielsenIQ have partnered on this infographic that analyzes the latest on the digital food shopper.
The Grocery Shopping Habits of Gen Z and Millennials
This report examines the online and in-store grocery shopping journey of Gen Z and millennials through their perceptions, behaviors and attitudes toward grocery shopping today and their expectations for the future
The Omnishopper Imperative For Food Retailers
This report looks at the demographics of the omnishopper and the overall scope of products and categories considered for the online size of the prize, in the face of quickly changing food-at-home buying habits.
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Government Affairs work — federal and state — on the latest food industry policy, regulatory and legislative issues.
Get Involved. From industry awards to newsletters and committees, these resources help you take advantage of your membership.
Best practices, guidance documents, infographics, signage and more for the food industry on the COVID-19 pandemic.
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