Digital Shopper Imperatives

We've identified seven overarching imperatives that focuses on how to fulfill business profitably in grocery e-commerce. The following workbook and white papers focus on each imperative and give tools and resources to be successful in reaching the digital shopper. 
Tech Newsletter
Six issues a year, FMI Technology focuses on the technological innovations that will make the food retail marketplace more competitive, including click and collect, home delivery, data security and in-store innovations. SIGN UP
Doug Baker
For questions or more information, please contact Vice President Industry Relations-Private Brands, Technology, FMI's Doug Baker.

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Facts & Figures
Sales Per Customer Transaction

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Omnichannel Webinar Recordings

The Food Retailing Industry Speaks, What Are They Saying?

This webinar explores the issues that are impacting food sales positively or negatively, gleans what strategies are helping food retailers differentiate from their competition, and probes the gaining impact of e-commerce on food retailing and more.

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How Consumers Are Adapting Their Grocery Shopping in a New Omnichannel World

Webinar participants will gain important insights regarding the “digital shopper” and how food retailers can incorporate technology in the shopper experience. It is not just about online shopping and delivery.

Technology Leadership


The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.

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