Omnichannel

How Does FMI Know the Current State of the Food Industry?

The answer is from YOU. We know because the industry tells us each year when we ask, as we have been doing every year for more than 70 years. The first ever The Food Retailing Industry Speaks (Speaks) report appeared in 1949. Seventy-three years ...

Eyeing Greater Urgency on Key Issues

As we near what we hope is the end of the COVID-19 pandemic, FMI and Oliver Wyman have reconvened and published Volume 7 of our annual journal to provide a future-focused roadmap for the food industry that harnesses the wisdom and insights learned ...

Talk, Exchange, Pitch: FMItech at Midwinter

FMItech at Midwinter promotes conversations, explorations and private exchanges to enhance your technology strategy. We bring together FMI Midwinter attendees focused on technology, ecommerce and automation strategies to create actionable next steps....

VIDEO: An Ecommerce Revolution in Food Retail

FMI Chief Collaboration Officer Mark Baum and Vice President, Industry Relations Doug Baker discuss the investments food retailers made to scale up their online shopping operations, such as click-and-collect and home delivery, as well as employee ...

Fresh is Front and Center for Growth, Investments

New research from FMI and Deloitte quantifies the level of importance of the fresh foods category to the food retail industry and highlights opportunities for new strategic investments to drive revenue growth, including boosting the in-store ...

From Ticket Tearing to Screen Tapping: Foodservice in the Age of Ecommerce

According to The Power of Foodservice at Retail 2021 report, 89% of Baby Boomers prefer ordering from a person, while Millennials and Gen Z prefer using their smartphones or a kiosk. In fact, only 20% of Gen Z and 23% of Millennials prefer ordering ...

Infographics: A Window into Why People Grocery Shop Online

We continue to dive into insights from 2021 U.S. Grocery Shopper Trends and explore online grocery shopping via an infographic series. In our fourth infographic we look at why consumers grocery shop online. The need for convenience and to stay safe ...

Infographics: A Window into How People Grocery Shop Online

We continue to dive into insights from 2021 U.S. Grocery Shopper Trends and explore online grocery shopping via an infographic series. In our third infographic we look at how consumers grocery shop online. Research finds consumers are experimenting ...

Infographics: A Window into Where People Grocery Shop Online

We continue to dive into insights from 2021 U.S. Grocery Shopper Trends and explore online grocery shopping via an infographic series. In our second infographic we look at where shoppers grocery shop online. When it comes to online grocery shopper, ...

Infographic: A Window into Who is Grocery Shopping Online

Over the coming weeks, we’ll dive into insights from 2021 U.S. Grocery Shopper Trends and explore online grocery shopping via an infographic series. First, we look at who is grocery shopping online. The number of online grocery shoppers grew during ...

Charting a Path Forward for the Food Industry

As the food industry takes the important initial steps of learning from, building on, and moving beyond the novel challenges and circumstances COVID-19 has presented, FMI believes it is crucial that trading partners undertake a candid sharing of ...

The Outlook for Digital Shopping in 2021

In 2020, we saw a rise in digital shopping like never before—particularly for the grocery sector. FMI and NielsenIQ have partnered on an annual journey to analyze the digital food shopper. At a time when looking to the future can be difficult, we’ve ...

Collaborating Through a Crisis and Beyond

COVID-19 has reminded us more than ever that grocery and supplier collaboration is a vital strand in the social fabric. Beyond the deep-cleaning, shelf-replenishing and physical-distancing tactics that played out at the store level during the ...

Speaking from the Heart on Valentine’s Day

I am seizing this opportunity to issue this blog as my heartfelt Valentine’s Day card to the food industry, the community I have always admired and respected, but have come to appreciate and dare I say, love, in some new and more profound ways over ...

Cold Storage is Crucial in Ecommerce Fulfillment

As retailers across the country experiment to find the best strategies to assemble and prepare online orders as quickly and efficiently as possible, cold chain management is emerging as a crucial consideration, especially as it relates to food ...