Omnichannel

AI Doesn’t Break in One Place. It Breaks Across the System.

AI will only create real value in grocery when data, decisions and partnerships are aligned across the entire system rather than optimized in ...

Digital Engagement Is Transforming Grocery Shopping

Grocery shopping is no longer a choice between store and screen — it is a blend of both. Retailers’ success is dependent on how well they integrate ecommerce with physical stores to create a seamless, frictionless experience....

AI Is Infrastructure. Execution Is the Hard Part.

As AI reshapes decision-making across retail, FMI's GroceryLab is built to help teams turn that shift into operational ...

Private Brand Momentum in an Omnichannel Shopping Environment

Private brand growth is real, and grocery retailers who build a strong digital presence will have an ...

FMI Lab: Adam Stave of Swish on What Drives Shopper Experimentation

At FMI, we are continually analyzing the forces shaping the food industry. From emerging technologies to evolving shopper trends, staying connected to emerging issues is why.....

The Technology Is Ready. Your Organization Probably Isn't.

FMI’s GroceryLab forum will help organizations succeed with new technology by uniting cross‑functional teams and early adopters to redesign real workflows before scaling enterprise‑wide....

Retail Media Measurement Is the Unlock, Not the Endgame

Retail media measurement standards will enable brands and retailers to integrate retail media performance with trade promotion management, creating unified visibility into omnichannel trade spend. ...

What “Good” Retail Media Measurement Looks Like—Before We Debate the Metrics

Effective Retail Media measurement requires the food industry to ask the right questions first in order to build transparency and trust....

Why Retail Media KPIs Don’t Travel—and Why That’s Holding the Industry Back

Retail Media results are difficult to compare, and industry alignment, rather than technology, may be the key to more consistent ...

How Digital Strategies Are Transforming Grocery Retail

FMI explores how smart in-store digital experiences are shaping the next phase of shopper engagement, in a conversation with industry leader Chad Peterson....

Retail Media Has a Measurement Problem—and It’s a Business Problem

As Retail Media continues to grow, the food industry needs to define clear measurement standards that can demonstrate the incremental value of the ...

Why Our Retail Media Master Certificate Matters for Today’s Grocery Teams

The FMI Retail Media Master Certificate provides an opportunity to align cross-departmental teams and drive retail media ...

Technology at Midwinter: How Food Retail Is Evolving

The FMI Midwinter Executive Conference will examine how technology is reshaping food retail and helping leaders stay competitive....

Meet the FMItech Pitch Competition Finalists Shaping the Future of Grocery

The FMItech Pitch Contest has narrowed the field to three final companies that enable grocers to work smarter, connect better and grow with ...

The Rise of AI Agents: Grocery Shopping Gets More Automated, More Personal

AI agents have the potential to transform grocery shopping into an automated agentic AI experience with big implications for retail ...