Education

Creating a Food Theater in Your Store

A colleague of mine recently celebrated her birthday in a rather unusual manner. Instead of going to an upscale restaurant or taking in a performance, she had her birthday celebration at a grocery store. You see, this millennial colleague loves the ...

Taking It Personally

Today’s shoppers feel entitled to information access about the product they are considering and they assume their unique needs should be listened to and addressed....

Exchanging Fans for Friends in Food Retail

Today, building real relationships is critical to business, especially in food retail. This relates not only to the relationships we form with our customers, but also the relationships we form internally....

FMI State Issues Retreat: Where Grocers Go To Learn About State and Local Issues

To assist our members in making sense of this legislative chaos, FMI holds the State Issues Retreat in August, an annual conference that brings together food retail grocery associations and grocery company government relations professionals from ...

Food Retailers Best Offense Could be Food Defense

In today’s world, it’s important to know how to prepare for intentional threats inside and outside of the food supply ...

Discovering the ABC’s of Food Retail

One of the most impactful FMI events, the Annual Business Conference (ABC), has brought suppliers and retail partners together for face-to-face joint business planning meetings for years. The event works because it is simple, effective and focuses ...

Buying the Luxury of Time to Think

The luxury of reflection and leisurely consideration is disappearing as we seek to do business in a world requiring us to stay two steps ahead or risk quickly finding ourselves three paces behind. At FMI, we have redoubled our efforts at identifying ...

How to Be More Productive At Work

At Future Leaders eXperience, Duhigg offered that human brains could handle multitasking until the 1950s when computers emerged, offering more distraction and making multitasking harder. It has become more critical than ever for people to build ...

PHOTO: Happy Customers and the Customer Experience

Who is the CEO or Customer Experience Officer in your company? Gary Magenta, Chief Change Architect and Senior Vice President of Root Inc., engages with with Future Leaders eXperience attendees to literally draw out what makes happy ...

Photo Friday: Northgate Gonzalez Market in La Habra

Sue Borra, FMI's chief health and wellness officer, toured the Tortillera Northgate Gonzalez Market in La Habra located in Orange County, California with Teresa Blanco, wellness program manager, and Enrique Sanchez, assistant store team leader.This ...

Advocacy: There’s An App for That

The FMI Advocacy app provides members and supporters with resources to successfully advocate to Congress, from Washington, D.C. or back in the home states and ...

10 Jobs Future Leaders Participants Didn’t Have 10 Years Ago

More than 400 of the food retailing industry’s most promising rising stars will gather in Chicago June 11-13 to participate in the Future Leaders eXperience. Through a series of team-building exercises, challenges and discussions, they will hone ...

How Future Leaders Maintain their Brands

If you’re planning to join us, you’ve probably taken the time to log into our interactive networking tool to create a profile, and have download the FMI Future Leaders eXperience mobile app. But, we thought it would be fun to share a few extra tips ...

Photo Friday: Store Visit to Martin's Super Markets

Lucas Darnell, director of member relations and advocacy for the eastern region of FMI, visited with Rob Bartels, president and CEO of Martin’s Super Markets, in St. Joseph, Michigan....

Food Defense Superheroes: Suppliers and Food Processors to the Rescue

Arguably, there’s no greater hero to a company in the midst of a disaster or terrorist threat than those who are prepared to handle an emergency and shield your company’s assets from danger. ...