Nonfoods

How True-to-Life Personalization Unlocks Loyalty and Growth

Shopping has always been personal for consumers, who have been making lists and choosing relevant items since, well, the first stores opened. Today, though, the possibilities of personalization span the entire shopping experience and lead to true ...

Drumroll Please: Introducing the 2023 Class of FMI Store Manager Awards Nominees

In addition to celebrating the hardworking people who make up our industry, we want to pay special attention to the store managers who are the heartbeat of local supermarkets across the globe. These devoted leaders embody their company’s vision and ...

The Impulse Equation for Nonfoods Items

It wasn’t that long ago when most shoppers were a captive audience at the checkout stand, prone to scanning the rack while waiting and tossing in a pack of gum, a tube of lip balm, hair ties or maybe some batteries. Of course, while such last-minute ...

How Retailers Can Take Back Seasonal GM Sales

If you’re going to do it, do it right. That phrase extends to many aspects of life and business. In the food retail industry, the advice especially resonates in category management, as retailers must determine what products to carry and how to best ...

How GM Drives Store Profitability

If a rising tide lifts all boats, then general merchandise (GM) is a wave that’s helping retailers stay afloat and on course with bigger baskets and rings. According to Mark Deuschle, president of Denver-based GM manufacturer and distributor Navajo, ...

How GM, Household and HBC are Crucial to Total Store Collaboration in Inflationary Times

A successful total store experience for the consumer requires total store collaboration between the food retailer and its trading partners. That is especially important in today’s operating environment—when record-high inflation is the latest ...

3 Easy Ways to Jumpstart Your Plans for Supermarket Employee Day 2.22.23

There are more than 40,000 stores that sell food and grocery items in the U.S. alone. Millions of supermarket employees come to work daily to keep shelves stocked and to provide communities with essential services that help them survive and ...

Forming, Storming and Norming: GM/HBC Community Coming Together

According to The Food Industry Speaks 2021 report, 52% of food retailers surveyed report using assortment of non-food general merchandise as a differentiation strategy, but only 30% report this strategy is ...