At least once a week someone asks me to predict the future of self-checkout. So, here it is—self-checkout is here to stay. I said it! Here’s why I stand by that ...
Shoppers want as much convenience and simplification as possible, and the reality of retail crime highlights the need for strategic thinking, planning and ...
For many, summertime means travel. I’m reminded on the news daily that there is more congestion on the roads headed to popular vacation destinations, which I can imagine means that there are more people at the rest stops on the way to those ...
How quickly a year flies by! I’m still having difficulty processing that May is almost over, let alone that hurricane season is just around the corner. We know that no one in the food industry is immune to inclement weather. Hurricanes, in ...
This will come as no surprise to anyone in the food retail industry, but one of the key imperatives identified by the Board of Directors at FMI is workforce and retention. The Asset Protection (AP) Council has recognized the importance of this and ...
It was my first year attending the APGR Conference and at each session, I experienced genuine people that shared their stories, insights and experiences to help the entire asset protection food retail industry grow stronger. This “family feeling” ...
A can of soup, a stapler, a trophy—what do these items all have in common? Their ability to protect you in the case of an active assailant threat. Recently, we received active assailant training at FMI. As part of this training, we were asked to ...
In addition to celebrating the hardworking people who make up our industry, we want to pay special attention to the store managers who are the heartbeat of local supermarkets across the globe. These devoted leaders embody their company’s vision and ...
There are an estimated 50 million victims of human trafficking across the globe, which is why FMI is proud to support Truckers Against Trafficking in its mission to build a mobile army of transportation professionals combating human ...
Years ago, the industry also had a very different strategy for stopping someone attempting to take something from the store without purchasing it. At that time, we called it shoplifting, five-finger discount, or in the most severe sense, robbery or ...
The weather—we all talk about it, watch it intensely and constantly wondering what the weather will be. In a business sense, knowing possible long-term weather trends and potential conditions can help the food industry prepare for supply chain ...
There are more than 40,000 stores that sell food and grocery items in the U.S. alone. Millions of supermarket employees come to work daily to keep shelves stocked and to provide communities with essential services that help them survive and ...
Fondly known as “Glitchmas” by criminals, many con artists take advantage of the chaos and staffing issues (new or temporary employees) during the holiday season. Retailers need to be extra vigilant this year as inflation and other economic ...
Situational awareness is defined by various government agencies as the ability to identify, process, and comprehend critical information about an incident. This takes vigilance, practice and sometimes just trusting your gut, and there are specific ...