Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES

3 out of 5 shoppers

would shop at only one store if they could have all their needs satisfied

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  • Find the Next Innovation in Food Retail at Groceryshop

    Sep 19, 2018
    By 2022 - just four years from now – we project consumers will be spending $100 billion on online groceries. That is the equivalent of every U.S. household spending $850 online for food and groceries. Are you and your company ready for ...
  • A Healthy Dose of Optimism with Some Side Orders of Concern

    Sep 18, 2018
    As FMI prepares to release 68th annual edition of The Food Retailing Industry Speaks (Speaks) report, I thought I would give you a preview of what we will be revealing. I am happy to report that the food retail industry is riding a number of ...
  • Upending the Apple Cart

    Sep 17, 2018
    We can either let others upset our apple carts on their terms, or we can work with our supplier partners to upend our own apple carts in order to see things in new ways, making the needed adjustments to create the more agile marketplace our shoppers ...
  • Hurricane Florence: What’s the Status of Your Stores?

    Sep 14, 2018
    We need your support to ensure our supply chain can respond and stabilize. As soon as physically possible, please contact FMI via our crisis resources page to alert us on the status of your stores. With this basic information, we can work together ...
  • Retailers Stay Within the Circle of Trust with Food Safety

    Sep 12, 2018
    Year after year, FMI’s U.S. Grocery Shopper Trends Report shows consumers consistently trust their grocery store when it comes to food safety. This year, 93 percent of shoppers trust their grocery store to ensure the food they purchase is safe. No ...
  • Hurricane Preparedness and Response Resources

    Sep 11, 2018
    Hurricane and storm season is upon us and the first potential major storm of the years, Florence, is threatening the Eastern coast of the United States. To help our members prepare their stores, associates, supply chains and communities we’ve put ...
  • How Is Technology Changing Grocery Shopping?

    Sep 10, 2018
    This year’s U.S. Grocery Shopper Trends study took a deep dive into the world of technology to understand how the evolving digital world is changing how Americans shop for food and how that may impact food retailers. On the surface, when we decided ...
  • Photo Friday: National Family Meals Month™ Featured in Times Square

    Sep 7, 2018
    To kick off the fourth annual National Family Meals Month™, this new infographic with the message "More Matters at the Table and On Your Plate" appeared in Times Square on September 4. This represents a unique collaboration to combine the September ...
  • Advice from a Retailer: Six Common Pitfalls for Emerging Brands to Avoid

    Sep 6, 2018
    Introducing a new brand to the marketplace can be equal parts excitement and frustration. Joshua Dooley of QFC/Kroger shares his insights and advice on six common pitfalls for emerging brands that can make the difference between flourishing and ...
  • Rediscover the Value of GM-HBC

    Sep 5, 2018
    Shoppers enjoy the discovery process. We feel like everyday heroes when we bring home a new product or experiment with a new recipe for a family meal. Arguably, for food retailers, translating this same consumer experience to toothpaste or light ...
  • Kids or No Kids: How Millennials Are Grocery Shopping

    Sep 4, 2018
    We decided to look at the U.S. Grocery Shopper Trends2018 findings on Millennials verses Millennials with kids and see not only if our personal habits match the trends, but also how closely in-line our habits are to each ...
  • Technology, Loyalty and Millennials

    Aug 29, 2018
    Millennials continue to lead the way online in using the same-day and next-day delivery models but also in subscribing to meal kits and in taking advantage of online touchpoints for food service takeout or delivery....
  • The Symbiotic Relationship Between Eating Well And Shopping Well

    Aug 17, 2018
    We all want to eat well, but the concept means different things to different people. For some, eating well is all about the taste of the food; for others, it means consuming products of high nutritional value; and still for a growing number, eating ...
  • Digital Relationships Forge Engagement with Shoppers

    Aug 13, 2018
    Influencers – humans and animals –live in a digital world where they have a strong consumer following based on lifestyle, humor, advice or even culinary skills. There are tiers among influencers; celebrities hold their own, but they can also embody ...
  • Brick and Mortar is Alive and Well

    Aug 10, 2018
    According to FMI’s U.S. Grocery Shopper Trends 2018 report, brick and mortar grocery stores, the signature channel in the food industry, have stabilize their status despite consumers’ use of other channels. Trends claims, “Consumers do shop across ...