Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.
  • A Wild Industry Ride Still in Progress

    Sep 17, 2021
    Food industry leaders have surely felt a great deal of anxiety about the crazy ride they have been on for the past 18 months, which seems to not have an end in sight. Nevertheless, the entire food retailing industry has shown enormous courage in ...
  • What Are: Pancakes, Firewood, and Peloton Classes? Things That Stack!

    Sep 14, 2021
    Peloton introduced a brilliant concept: stacked classes. The idea was to allow the “home athlete” the opportunity to custom build a total body workout of multiple classes, thus maintaining momentum as they complete one workout and move seamlessly to ...
  • Adding Heart to Family Meal Incentives

    Sep 8, 2021
    National Family Meals Month™ is here, and from the looks of it, it’s better than ever! FMI is very excited this year to be working with the American Heart Association in jointly encouraging family meals for the well-being of the mind, heart and body....
  • Where Can I Get My Booster Vaccine?

    Aug 31, 2021
    While many Americans took advantage of mass vaccination sites around the country to receive their shots (36%), many also received their vaccines at a pharmacy (26%) or doctor’s office (21%). One-in-eight Americans (13%) received their COVID-19 ...
  • When Violence Strikes

    Aug 30, 2021
    There is perhaps no greater evidence of the troubled and challenging times we’re experiencing than the increased number of inexplicable acts of violence erupting without warning in unexpected places. And food retail outlets have not been exempt from ...
  • When Will We See The Light At The End Of The Tunnel?

    Aug 25, 2021
    More than half of Americans remain very or extremely concerned about COVID-19, with even more concerned about emerging variants. Despite some easing of overall concern for shopping at the grocery store, shoppers continue to recognize far more ...
  • Managing Maturity, Goals, Roadblocks and Investments in the Future of Work

    Aug 20, 2021
    I’ve visited retailers all over the world, on virtually every continent except Antarctica. No matter the language or the terrain, retailers consistently take care of their customers and communities in the areas in which they operate. In the U.S., ...
  • Ongoing Conversations About Supply Chain Resilience

    Aug 13, 2021
    With challenges such as demand spikes, supply disruptions, labor shortages and a changing policy landscape, retailers had to adjusted accordingly – not only for the good of the company, but for the community. Here are some of the lessons learned and ...
  • The Potential Retail Repercussions of a Sluggish Vaccination Pace

    Aug 11, 2021
    As the Delta variant of COVID-19 rapidly spreads across the United States, governments in areas with low vaccination rates are grappling with their next steps toward preventing its spread and getting more people ...
  • Retail Stockpiling: Inventory Taxes, Just-in-Time and Beyond

    Jul 30, 2021
    In the grocery industry, inventory stockpiling can be an important hedge, but it can also be a costly one. Apart from production issues and supply chain bottlenecks that make securing large quantities of products more challenging for retailers, one ...
  • The New Climate of Food Retail

    Jul 27, 2021
    We have all witnessed large scale changes to the design and layout of our favorite grocery stores since the start of COVID-19. Most of the in-store dining experiences were dismantled, and the salad bars turned into grab-and-go stations for pre-made ...
  • Infographic: A Window into Who is Grocery Shopping Online

    Jul 14, 2021
    Over the coming weeks, we’ll dive into insights from 2021 U.S. Grocery Shopper Trends and explore online grocery shopping via an infographic series. First, we look at who is grocery shopping online. The number of online grocery shoppers grew during ...
  • How Food Industry Leaders Learn Virtually

    Jul 12, 2021
    This past year and a half brought differences in all aspects of life, including education. But these differences have brought opportunities to become stronger. Our summer intern had his college curriculum go virtual, and there are benefits to this ...
  • Race Matters on the Food Aisle

    Jul 9, 2021
    FMI’s consumer trends paint the portrait of an American public emerging from the pandemic fog with a heightened sensitivity to social justice issues – especially as they apply to food. Whether that gets manifested in a commitment to waste less food, ...
  • Permission to Innovate? Consumer-Centric Private Brand Strategies

    Jun 30, 2021
    For the last several years, we have been hearing private brand acceptance is at an all-time high. And for only the second time in history, the first being the great recession, consumer trial of private brands hit record highs due to the COVID-19 ...