Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES
Grocers only capture 18% of the

$84 Billion HBC Market

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  • Blockchain for Traceability and Independent Operators

    Feb 15, 2018
    Most food traceability systems are centralized or distributed. Blockchain allows for a decentralized system. It ensures appropriate visibility for each secure, authenticated and verifiable transaction. By getting everyone on the same page and using ...
  • A Valentine for Food Retailers

    Feb 13, 2018
    The greeting card companies are also getting savvier in working with retailers. Along with new product offerings, many have developed innovative displays and have an individualized approach to offering in-store marketing capabilities. This ...
  • How to Build a Food Safety Assessment

    Feb 12, 2018
    In October 2017, our food safety team and some FMI members participated in the SafeMark® Certified Food Protection Manager (CFPM) Exam Review Workshop with Prometric, a leading testing and assessment authority and FMI’s SafeMark exam provider. It ...
  • FMI In the News: Food Marketing Institute Exec Discusses E-Grocery Trends

    Feb 9, 2018
    Mark Baum, chief collaboration officer of the Food Marketing Institute (FMI) talks with Mike O’Brien of Multichannel Merchant about trends in the dynamic world of e-grocery, including delivery and fulfillment, M&A activity, issues around perishable ...
  • As Society Shifts, So Too Does Risk Management

    Feb 1, 2018
    At first blush, it would be easy to say that risk management is nothing new to food retail. However, as technology evolves so does the risk management solutions available to supermarkets. Here are some risk management points to ...
  • Saluting our Brave, Resilient Grocery Industry

    Jan 30, 2018
    Supermarkets always serve as the cornerstones of their communities, but that role is never seen with more clarity than when the community is in peril, a state of emergency. When the neighborhood stands in the direst of need, the grocery store -...
  • Understanding the New Food Marketplace

    Jan 23, 2018
    Terms never spoken just a few years ago are now entering the lexicon of those involved with the food industry: Urban agriculture. Vertical farming. Lab-grown meat. Plant based protein. Food-as-a-service. Statistics and forecasts about the future ...
  • What Is a Food Incubator?

    Jan 22, 2018
    A friend of mine is a backyard, urban chicken farmer. She uses a traditional egg incubator to nurture, protect and grown her precious eggs into newborn chicks. Whenever she has tried to leave the eggs to fend for themselves, disaster has struck. ...
  • The Potential for Artificial Intelligence in Food Retail

    Jan 22, 2018
    According to a fall 2017 MIT study, 85 percent of executives believe artificial intelligence will transform their companies, but only one in five have done anything to begin incorporating it into their ...
  • Holidays and Grocery Industry: Gifts That Keeps On Giving

    Jan 16, 2018
    Ask any food retailer and they will tell you that Thanksgiving through Super Bowl Sunday is their busiest time of the year. It’s true, there are a number of holidays crammed into a short time period between November and early February, but is this ...
  • Strategic Questions for the Last Mile Challenge in the Digitally Engaged Marketplace

    Jan 12, 2018
    That last mile, from the retailer to the consumer - indeed, the most expensive mile - is the puzzle we are working to solve. Throughout the industry, a number of models are being tested and questions are being ...
  • Food Retail’s Golden Age of Experimentation

    Jan 11, 2018
    Just as the Golden Ages of art, literature and even television helped to shape society and stimulate a culture of creativity; this era of digital experimentation will further transform the future of food and enable food retailers to ...
  • Next-Generation Loyalty: Get it Right in Food Retailing

    Jan 10, 2018
    Having a loyal customer base is one sure-fire way to effectively compete in today’s ultra-competitive marketplace, but too often loyalty is viewed as a card, program or an initiative. Loyalty is not something you do—loyalty has to be earned, ...
  • Meeting Members Where They Are

    Jan 4, 2018
    On the road again. This phrase embodies the commitment of FMI staff to meet our members where they operate in order to share FMI programming and to learn what we can do to serve them better. FMI staff wrapped up a successful 2017 with more than 120 ...
  • Digital Transformation Takes Food Retail By Storm in 2017

    Jan 2, 2018
    The grocery industry is at a critical tipping point. In January 2017, Nielsen and FMI embarked on a multi-year initiative to explore this unprecedented digital transformation. Initial findings from FMI’s The Digitally Engaged Food Shopper study ...