Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES

3 out of 5 shoppers

would shop at only one store if they could have all their needs satisfied

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  • Digital Relationships Forge Engagement with Shoppers

    Aug 13, 2018
    Influencers – humans and animals –live in a digital world where they have a strong consumer following based on lifestyle, humor, advice or even culinary skills. There are tiers among influencers; celebrities hold their own, but they can also embody ...
  • Brick and Mortar is Alive and Well

    Aug 10, 2018
    According to FMI’s U.S. Grocery Shopper Trends 2018 report, brick and mortar grocery stores, the signature channel in the food industry, have stabilize their status despite consumers’ use of other channels. Trends claims, “Consumers do shop across ...
  • Is Online Grocery Shopping Eroding In Store Business?

    Aug 2, 2018
    In the third webinar of this series, Leading Retailers: E-commerce as a Competitive Advantage, FMI and Rosie engaged in a panel discussion with leading retailers who have successfully launched online shopping at their stores. The discussion quickly ...
  • AI Powers The Customer Experience

    Aug 1, 2018
    Not a day goes by that I don’t find myself reading about grocery stores rolling out new technologies to engage shoppers. If you happen to Google “technology in grocery stores,” I guarantee you’ll find at least five pages of relevant, interesting ...
  • Have You Heard? National Family Meals Month Movement Is Trending

    Jul 27, 2018
    This September, the food retail industry celebrates the fourth annual National Family Meals Month™ (NFMM). NFMM and its huge impact is trending among consumers. Eighty-four percent of shoppers who saw the NFMM campaign reported healthier behaviors ...
  • Retail Foodservice: A College Student’s Perspective

    Jul 26, 2018
    As a college student living off-campus for the first time this past year, I only recently learned to weekly grocery shop on my own. As a newbie, I’m eager to discover the most cost-and time-efficient ways to prepare and enjoy nutritious, fresh meals ...
  • Center Store Primed for The Digital Shopper

    Jul 25, 2018
    Food retailers hear a lot about the digital shopper and they spend even more time thinking about how they’ll meet consumers growing demand for streamline shopping experiences from the store aisles to their virtual grocery baskets. As it turns out, ...
  • Industry-wide Initiatives Are Hard, But That’s What Makes Them Great

    Jul 23, 2018
    Industry-wide voluntary initiatives are tough. It takes time to organize and implement change to get on the same page with partners. Inevitably there are bumps in the road, lessons to be learned and wrinkles to iron out. But the result is worth it—a ...
  • When It Comes to Private Brands, What Are Shoppers Buying?

    Jul 19, 2018
    Food retailers increasingly offer a wider variety of private brands options in their stores and are strengthening their private brands value proposition. But it all comes down to which private brands categories shoppers actually purchase. That’s ...
  • Top Trends and Our Finds from the 2018 Fancy Food Summer Show

    Jul 18, 2018
    Earlier this month our team traveled to New York to staff the FMI and SQF food safety attendee information area at the Fancy Food Summer Show. We were excited to talk to companies who might be a good fit in the new FMI Emerge program, a subscription-...
  • Looking to Grow Your Business?

    Jul 17, 2018
    Most Americans know that the U.S. Census Bureau conducts a full count of the U.S. population every 10 years, but few know about the business data they publish. On July 24, FMI will host a webinar that will provide an overview of both the demographic ...
  • Private Brands Drive Engagement Across Generations

    Jul 13, 2018
    There are few things in life that span different generations. My kids have never heard of an 8-track tape and my grandkids someday won’t know what a VCR is. That’s the world we live in these days, but it turns out private brands are an exception and ...
  • Driving Home The Benefits of Family Meals

    Jul 11, 2018
    An enormous National Family Meals Month™ movement has grown with an expansive suite of turnkey materials, broad industry awareness, a blossoming list of committed partners, mounting consumer engagement, and most importantly, demonstrated behavior ...
  • Do You Eat Well?

    Jul 10, 2018
    Did you eat well on July 4th? I am guessing food was a key part of your holiday activities, most likely a traditional barbeque. If I ask - did you “eat well?” How would you answer? Did you have tasty burgers and hot dogs? Did you have a fresh, ...
  • Five Questions Shoppers Ask About The Food They Buy

    Jul 9, 2018
    Technology and digital services can offer a viable solution to the information-hungry customer by providing access to the targeted information they want in the way they prefer to consume it. It’s also a way for grocers to provide transparent ...