Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

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  • Did The March Lion Ever Leave?

    Mar 8, 2021
    An English proverb describes typical March weather: If March comes in like a lion, it will go out like a lamb. Since March 2021 marks a year since the COVID-19 pandemic onset, we may feel like that lamb never showed ...
  • Flexibility, Safety and Fun Will Guide Post-Pandemic Store Design

    Mar 5, 2021
    According to our U.S. Grocery Shopper Trends research, shoppers cited a clean and safe environment as one of the top reasons grocery shoppers choose their primary store. Living through COVID-19 has certainly emphasized the need for safety and ...
  • Differentiating in Fresh Through Better Forecasting

    Feb 19, 2021
    As a result, retailers need to increasingly focus on how to succeed with fresh across their omnichannel enterprises. They have to make sure fresh remains a differentiator regardless of the selling channel — from in-store to ...
  • Speaking from the Heart on Valentine’s Day

    Feb 12, 2021
    I am seizing this opportunity to issue this blog as my heartfelt Valentine’s Day card to the food industry, the community I have always admired and respected, but have come to appreciate and dare I say, love, in some new and more profound ways over ...
  • State of Change in the Meat Industry: What You Need to Know

    Feb 10, 2021
    Even though the average consumer may not think much about how it gets there, a lot of work, thought and resources go into each product in the retail meat case. And behind every piece of protein there are many people who make it happen, from the farm,...
  • Gen Z Traits That Match Food Industry Needs

    Feb 9, 2021
    Gen Z, including anyone born after 1997, makes up about 23% of the U.S. population and, as a generation, is starting to contribute to the economy by becoming a bigger share of the workforce. To help the food retail industry better understand the ...
  • Cold Storage is Crucial in Ecommerce Fulfillment

    Feb 4, 2021
    As retailers across the country experiment to find the best strategies to assemble and prepare online orders as quickly and efficiently as possible, cold chain management is emerging as a crucial consideration, especially as it relates to food ...
  • What’s for Supper During the Super Bowl? Serve up a Supper Bowl Champion Dish

    Feb 3, 2021
    Super Bowl LV pits the Tampa Bay Buccaneers against the Kansas City Chiefs, but the Supper Bowl had the powerhouse Hy-Vee, Inc. competing against the jammin’ J. M. Smucker Company in the championship round....
  • How the Food Industry Can Write the Next Normal

    Feb 3, 2021
    At our 2021 Midwinter Executive Conference, Leslie Sarasin, FMI president and CEO, addressed how the food industry can write the next normal post-COVID-19....
  • Honey, I Think We Need Another Freezer!

    Feb 2, 2021
    I have been working with our colleagues at the American Frozen Food Institute (AFFI) on our second Power of Frozen at Retail research report. As I reviewed the results of the consumer survey we conducted and the data provided by IRI, I could ...
  • Headlines from FMI’s Midwinter Executive Conference

    Feb 1, 2021
    Last week’s FMI Midwinter Executive Conference certainly made headlines with thought-provoking educational sessions, featuring diverse perspectives among food industry icons; predictions about the future of grocery amidst a global pandemic; ...
  • Showcasing Small Brand Innovations to Keep Food Retailers Buzzing

    Jan 28, 2021
    Seeking to identify new food product innovations that are entering the market and primed to solve for a consumer’s unmet needs is always a quest for food retailers. In today’s digital world, there are many product discovery tools and platforms for ...
  • 100 Years of Educating Supermarket Associates

    Jan 22, 2021
    It’s not often you get to celebrate a 100-year anniversary, but this past weekend I had the opportunity to salute my colleagues at the Western Association of Food Chains (WAFC) who are marking their Centennial ...
  • Finding Solutions for Plastics and Packaging Waste Challenges

    Jan 20, 2021
    I joke that my entryway has turned into ‘Marjorie’s MRF’ because I have so many piles of material to find a new home for. There are extra paper bags to reuse or recycle, extra plastic bags to return to the stores with collection bins, cooler bags to ...
  • And the Supper Bowl Contenders Are….

    Jan 15, 2021
    There are only eleven days to go until we crown the first-ever Supper Bowl Champion, and the competition is intense. After two elimination rounds, the voices of 15,000 voters have spoken and the finalists proceeding to the championship round have ...