Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES
Grocers only capture 18% of the

$84 Billion HBC Market

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  • Get To Know the Organic Food Shopper

    May 23, 2017
    I’ve combed through our recent research reports on fresh foods and pulled out some of the topline findings around organic for some specific departments. These findings help form an organic shopper persona that can be important to your business ...
  • Nurturing a $127 Billion Business Opportunity in Specialty Food

    May 22, 2017
    A 2017 report by the Specialty Food Association (SFA) indicates that the specialty food category represents $127 billion, up 15 percent since 2014. Specialty foods are outpacing their non-specialty counterparts in nearly every category. And ...
  • Drive Assurances and Efficiencies from Farm to Table

    May 12, 2017
    I joined attendees from various industries last week at the U.S. Chamber Technology Engagement Center (C_TEC) and its new TecExec Series discussing the role of technology in agriculture, retail and the grocery industry....
  • 12 New Technologies that May Impact the Grocery Industry

    Feb 28, 2017
    Our cameras snapped away as we captured innovations that could impact the food retail industry. Here are a dozen technologies we found—in no particular order—that you might find useful or relevant, including a few you might even like ...
  • Are You Ready For the Digital Food Shopper?

    Feb 27, 2017
    When was the last time you purchased a hardcover book? How about a magazine? How many of your adult children have a newspaper delivered to their home every day of the week? Did you do most of your holiday shopping this year in a department store or ...
  • Constructing a Food Choice Architecture

    Feb 10, 2017
    Throughout his four+ years directing Google’s global corporate meals program, Michiel Bakker, director of global food services, noted that “food at work really works” – in terms of building culture, happiness and supporting health and wellness among ...
  • Are Robots Replacing Grocery Industry Workers?

    Feb 8, 2017
    Some recent stories in the media have hypothesized that the grocery checkout clerk and deli associate will be replaced by robots and other emerging technologies. For those working in the food retail industry this might raise some alarms, but if we ...
  • Looking for Sales Growth? Reconsider Your GM & HBC Categories

    Feb 7, 2017
    Progressive Grocer recently reported about new research released during the FMI 2017 Midwinter Executive Conference that outlines the opportunity for grocery stores to increase sales by reconsidering their store’s General Merchandise (GM) and Health ...
  • The FMI Worry Index Then and Now

    Jan 31, 2017
    Arguably, nothing registers the changes confronting the industry better than the Worry Index feature in The Food Retailing Industry Speaks (Speaks) research. Comparing and contrasting the worry index lists from various years provides a real sense of ...
  • Crisis at Your Store Door

    Jan 25, 2017
    The newly revamped Audit/Safety/Asset Protection (ASAP) Conference, scheduled March 20-22 at Rosen Shingle Creek in Orlando, is the one event this year designed to give those charged with creating company safety plans, store crisis plans and ...
  • Connecting Strategies for Boundary-Less Commerce

    Jan 24, 2017
    FMI’s U.S. Grocery Shopper Trends 2016 suggests that shoppers are using digital tools prior to and during shopping trips. No surprise, Millennials are most likely to engage with retailers using social media or other digital tools, such as apps. The ...
  • Approaching the Future of Food, Fashionably

    Jan 23, 2017
    I’ve always posited that food should be more like fashion. Similar to the latest trends in lapels and color palettes, consumers’ palates are attuned to what’s hot in the food world. Consumers may be willing to experiment with new foods and flavors, ...
  • Tech Opportunities for Food Retail on Display at CES

    Jan 10, 2017
    As a group of food retailing industry executives who took advantage of an FMI-organized trip to International CES 2017 realized, there is no way around it: Consumers are quite happily and increasingly ...
  • Better Together: Total Store Collaboration

    Jan 5, 2017
    Total Store Collaboration is a core strategic pillar of FMI and is our wrap-around means of describing our approach to fostering partnerships between retailers, manufacturers, and distributors in the food industry. While retailer/supplier ...
  • Are You A Digitally Enabled and Engaged Retailer?

    Aug 24, 2016
    We want answers to those questions to better enable our members, which is why FMI is embarking on a multidimensional, multi-year digital shopper and digitally enabled retailing journey with Nielsen. We’ll explore the business imperatives that are ...