Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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Grocers only capture 18% of the

$84 Billion HBC Market

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  • Business Continuity Planning in the Digital Age

    Apr 20, 2018
    In a world that’s quickly moving from hard-copy binders to intranet portals, new opportunities and challenges arise for financial officers evaluating their ...
  • A Grocerytalk Conversation with Ocado

    Apr 18, 2018
    Tim Steiner, co-founder and CEO of the UK-based retailer, attributes Ocado’s success to understanding the online shopper, as he says, “they like to shop with us whenever, wherever, which is what digital engagement allows us to do....
  • Hazardous Waste: What Does This Mean For Food Retail?

    Apr 10, 2018
    You may not think the food retail industry manages hazardous materials; however, if not handled properly, everyday items like bleach, florescent bulbs, aerosol cans, batteries and expired pharmaceuticals can be considered ...
  • Emerging Issues Ahead; Will Your Approach Be to Yield, Shield or Wield?

    Mar 27, 2018
    Our natural impulse when confronted with change is reticence - we might even find we crave to dig our heels in and fight it. But in an age when change is rapidly becoming the normal state of affairs, perhaps the wiser approach to the challenges ...
  • Creating Agility in Today’s Supply Chain

    Mar 12, 2018
    At the end of any well-executed grocery supply chain is a satisfied consumer. However, as we witness an era of unprecedented change in food retail, supply chains must become more agile to keep today’s consumer ...
  • New Synergies in the Food Association World

    Mar 6, 2018
    In a break with tradition, AFFI President Alison Boder and I agreed that an interview format might be a more interesting way to discuss the “State of Food Retail and What It Means for Frozen,” so she interviewed me on ...
  • The New Meat Opportunities

    Mar 1, 2018
    For the past three days, we’ve been surrounded by meat at the annual Meat Conference hosted by FMI and North American Meat Institute in Nashville. As we talked to retail and supplier attendees, we heard a lot of discussion about the direction the ...
  • Energy Trends Reflecting Today’s Shopper

    Feb 21, 2018
    Contrary to numerous media stories, Millennials are still seeking in-store shopping experiences despite their growing interest in ecommerce. Retailers are working to create energy-efficient and sustainable shopping environments to not only meet the ...
  • Top Trends (and My Finds) from the 2018 Fancy Food Winter Show

    Feb 21, 2018
    Last month I traveled to San Francisco to staff the FMI and SQF food safety attendee information area at the Fancy Food Winter Show. We had a great booth experience with many attendees interested in our food safety accreditation program. In addition ...
  • Blockchain for Traceability and Independent Operators

    Feb 15, 2018
    Most food traceability systems are centralized or distributed. Blockchain allows for a decentralized system. It ensures appropriate visibility for each secure, authenticated and verifiable transaction. By getting everyone on the same page and using ...
  • A Valentine for Food Retailers

    Feb 13, 2018
    The greeting card companies are also getting savvier in working with retailers. Along with new product offerings, many have developed innovative displays and have an individualized approach to offering in-store marketing capabilities. This ...
  • How to Build a Food Safety Assessment

    Feb 12, 2018
    In October 2017, our food safety team and some FMI members participated in the SafeMark® Certified Food Protection Manager (CFPM) Exam Review Workshop with Prometric, a leading testing and assessment authority and FMI’s SafeMark exam provider. It ...
  • FMI In the News: Food Marketing Institute Exec Discusses E-Grocery Trends

    Feb 9, 2018
    Mark Baum, chief collaboration officer of the Food Marketing Institute (FMI) talks with Mike O’Brien of Multichannel Merchant about trends in the dynamic world of e-grocery, including delivery and fulfillment, M&A activity, issues around perishable ...
  • As Society Shifts, So Too Does Risk Management

    Feb 1, 2018
    At first blush, it would be easy to say that risk management is nothing new to food retail. However, as technology evolves so does the risk management solutions available to supermarkets. Here are some risk management points to ...
  • Saluting our Brave, Resilient Grocery Industry

    Jan 30, 2018
    Supermarkets always serve as the cornerstones of their communities, but that role is never seen with more clarity than when the community is in peril, a state of emergency. When the neighborhood stands in the direst of need, the grocery store -...