Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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  • Photo Friday: Congressman Gil Cisneros Visits 99 Ranch Market, Hacienda Heights, CA

    Sep 13, 2019
    Last week, Congressman Gil Cisneros (CA-39) and Hill staff members met with engaged associates from TAWA Supermarkets, Inc....
  • Exercise, Exercise, Exercise (a Crisis Scenario)!

    Sep 12, 2019
    Prepared, not scared: That’s the mantra for this year’s National Preparedness Month. The theme is also playing out as a public service announcement developed by Federal Emergency Management Agency (FEMA) and the Ad Council, which encourages ...
  • Where Do Plant-Based Proteins Fit in The Grocery Store?

    Sep 4, 2019
    FMI’s Power of Meat 2019 report finds, plant-based meat alternatives sales increased 19.2% last year and account for $878 million in annual ...
  • Benchmarking Your Online Grocery Shopping Experience

    Sep 3, 2019
    When food retailers want to see how their in-store experience compares to their competitor down the street, they sometimes call on “mystery shoppers.” Taking the lead from our members, FMI has teamed up with FitForCommerce, a boutique consultancy ...
  • Photo Friday: McQuade's Marketplace in Westerly, Rhode Island

    Aug 30, 2019
    Recently, FMI’s Lucas Darnell, director, member relations and advocacy (Eastern Region), visited with Michael McQuade, owner of McQuade’s Marketplace, in Westerly, RI....
  • A Family Meal Masterpiece

    Aug 27, 2019
    September is National Family Meals Month™ – the time when supermarkets across the nation unite to urge their shoppers to commit to having more family meal together each week than they have currently. According to our 2019 U.S. Grocery Shopper Trends ...
  • Four Things to Know About FMITech@Midwinter

    Aug 22, 2019
    An abundant number of opportunities exist for technology in food retail–from shaping omnichannel success, leveraging data for enhancing customer experiences, streamlining the supply chain, machine learning and everything in between. In order to ...
  • Putting Our Money Where Our Meal Is

    Aug 21, 2019
    The expression “put your money where your mouth is” first appeared in America in the 1930s or 1940s. The idea behind this idiom is that while it's easy to talk about doing something, it's much harder to actually take action. When it comes to ...
  • The Small, But Mighty, Micro-fulfillment Center

    Aug 9, 2019
    One trend emerging at the center of food retail store design is the Micro-Fulfillment Center (MFC), a new automation in the food retail industry. Although small, as the name implies, these warehouses are well equipped to autonomously fulfill online ...
  • How Consumer Trends Push Innovative Store Formats

    Jul 25, 2019
    Evolving consumer behaviors are compelling retailers to explore innovative store formats, while also investing in new refrigeration technologies and energy resources. How do food retail professionals build a blended shopping experience based on ...
  • Food Retail Supply Chain Trends That Are Here to Stay

    Jul 18, 2019
    I recently discussed the food retail supply chain with a group of industry professionals who eat, breath and live it every day. During GS1 Connect, hosted by GS1 US, I presented on a panel discussion along with John Phillips, PepsiCo, Inc. and Chris ...
  • The Path to Frictionless Checkout

    Jul 17, 2019
    Three grocers start talking about their customer checkout experience. One only offers traditional checkout with store associates. Another is starting to introduce self-checkout. The last grocer has fully integrated self-checkout and is interested in ...
  • How Many Grocery Stores Did You Shop at Last Month?

    Jul 12, 2019
    This year’s U.S. Grocery Shopper Trends report found that the average shopper visits 4.4 different retail banners in a typical month, up from 4.1 last year. While shoppers do spend a significant share of their food dollars at their primary store, ...
  • Are You Ready for Barry?

    Jul 11, 2019
    As we collaborate on this post, the current storm in the Gulf of Mexico has just been deemed Tropical Storm Barry by the National Weather Service. That classification may change, and the potential impact of the storm is shifting rapidly; however, we ...
  • Five Trends from the Fancy Food Show

    Jul 11, 2019
    Walking the aisles at the Summer Fancy Food Show, where FMI had a booth showcasing the SQF Food Safety Program and FMI Emerge for companies growing their grocery shelf presence, we picked up on five key trends to share with food retailers and FMI ...