Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES
Grocers only capture 18% of the

$84 Billion HBC Market

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  • Navigating the Curiosity to Comfort Crux

    Aug 18, 2017
    This metamorphosis of the food retail landscape is most evident with regard to the further decline of traditional supermarkets as a primary ...
  • Here’s How to Exceed Shopper Expectations

    Aug 9, 2017
    Shopper-centric retailing requires a transformation in our legacy business processes. In a time when the grocery industry is experiencing the most dynamic change in decades with changing food lifestyles, and digital connectedness, shopper-centric ...
  • FMI State Issues Retreat: Where Grocers Go To Learn About State and Local Issues

    Jul 18, 2017
    To assist our members in making sense of this legislative chaos, FMI holds the State Issues Retreat in August, an annual conference that brings together food retail grocery associations and grocery company government relations professionals from ...
  • Discovering the ABC’s of Food Retail

    Jul 10, 2017
    One of the most impactful FMI events, the Annual Business Conference (ABC), has brought suppliers and retail partners together for face-to-face joint business planning meetings for years. The event works because it is simple, effective and focuses ...
  • One Thing You Can Do Differently to Improve Your Grocery Business

    Jul 6, 2017
    FMI share groups are one of the premier member benefits for FMI members, particularly for independent operator members. Share groups provide a confidential forum for the open exchange of ideas, strategies and problem solving techniques among owners, ...
  • Grocers Thinking Like a Startup #Grocerytalk

    Jun 27, 2017
    The startup mentality is calculated when it comes to risk taking; it’s this confidence that gives a startup a scrappy persona and an optimism that doesn’t appear afraid to fail. Trend spotters suggest that food startups are on the rise, which the ...
  • 17 Companies Demonstrating Thought Leadership in Omnichannel Operations

    Jun 15, 2017
    During the resent Pulse 2017 event, co-hosted with Progressive Grocer and Retailer Leader, I had a chance to get to know some of the companies in the omnichannel arena that are helping food retailers address these pressing questions and more. Here ...
  • 10 Jobs Future Leaders Participants Didn’t Have 10 Years Ago

    Jun 8, 2017
    More than 400 of the food retailing industry’s most promising rising stars will gather in Chicago June 11-13 to participate in the Future Leaders eXperience. Through a series of team-building exercises, challenges and discussions, they will hone ...
  • Get To Know the Organic Food Shopper

    May 23, 2017
    I’ve combed through our recent research reports on fresh foods and pulled out some of the topline findings around organic for some specific departments. These findings help form an organic shopper persona that can be important to your business ...
  • Nurturing a $127 Billion Business Opportunity in Specialty Food

    May 22, 2017
    A 2017 report by the Specialty Food Association (SFA) indicates that the specialty food category represents $127 billion, up 15 percent since 2014. Specialty foods are outpacing their non-specialty counterparts in nearly every category. And ...
  • Drive Assurances and Efficiencies from Farm to Table

    May 12, 2017
    I joined attendees from various industries last week at the U.S. Chamber Technology Engagement Center (C_TEC) and its new TecExec Series discussing the role of technology in agriculture, retail and the grocery industry....
  • 12 New Technologies that May Impact the Grocery Industry

    Feb 28, 2017
    Our cameras snapped away as we captured innovations that could impact the food retail industry. Here are a dozen technologies we found—in no particular order—that you might find useful or relevant, including a few you might even like ...
  • Are You Ready For the Digital Food Shopper?

    Feb 27, 2017
    When was the last time you purchased a hardcover book? How about a magazine? How many of your adult children have a newspaper delivered to their home every day of the week? Did you do most of your holiday shopping this year in a department store or ...
  • Constructing a Food Choice Architecture

    Feb 10, 2017
    Throughout his four+ years directing Google’s global corporate meals program, Michiel Bakker, director of global food services, noted that “food at work really works” – in terms of building culture, happiness and supporting health and wellness among ...
  • Are Robots Replacing Grocery Industry Workers?

    Feb 8, 2017
    Some recent stories in the media have hypothesized that the grocery checkout clerk and deli associate will be replaced by robots and other emerging technologies. For those working in the food retail industry this might raise some alarms, but if we ...