Research

The Grocery Store Continues to Be A Community Cornerstone

According to The Food Retailing Industry Speaks 2019 report, 93% of grocers who responded to the survey use community support and ties as a service differentiation strategy and 73% see it as successful—the highest of any strategy. These stats make ...

Steps to Seamless Omnichannel Shopping

FMI has partnered with FitForCommerce, a boutique consultancy firm specializing in ecommerce and omnichannel retail, on the 2019 Grocery Omnichannel Index. After mystery-shopping 26 U.S. food retailer’s online grocery shopping experiences and ...

The Story Behind FMI’s Grocery Industry Benchmarking Research, Now 70 Years Old

This year marks the 70th anniversary of The Food Retailing Industry Speaks report. Throughout the decades, this research has documented important benchmarks and facts and figures of food retailers and wholesalers. The report’s value can be measured ...

New Jobs in The Grocery Industry

The Food Retailing Industry Speaks 2019 report asked food retailers to share their plans for labor investments over the next two years. Here are some of the new jobs you can expect to see in the grocery ...

How Grocers Are Investing in Technology

The rapid evolution and implementation of technology in food retail can boost performance on the operational side and enhance engagement on the customer-facing front, not to mention the growing role of ecommerce. Let’s look at some of the ways that ...

Food Retailers Develop Free Hepatitis A Resource to Protect Public Health

The FMI Food Protection Committee (FPC) published the Hepatitis A Information Guide for Food Retail. This resource aims to protect public health and reduce the likelihood of foodborne illness by answering common questions regarding food safety, ...

Speaks 2019: How Can You Benefit?

Based on response to the 2019 The Food Retailing Industry Speaks survey, food retailers are moving forward with proactive strategies to navigate the barriers and embrace new opportunities. As part of this process, food retailers are learning how to ...

Speaks 2019: Success Despite or Because of Challenges

What did the 70th version of Speaks reveal? It paints the picture of a resilient industry continuing to address the diverse range of challenges confronting it. Some of the hurdles are old and familiar, such as growing interchange fees and rising ...

Loyalty Programs: Getting to Know You, Getting to Know All About You

Thirty years later shoppers are still sharing data with their grocery store, privacy is still a concern, and there is a limit to the willingness of shoppers to share personal information for specific benefits. According to the 2019 U.S. Grocery ...

How Is Online Shopping Changing Grocery Shopping?

This year’s U.S. Grocery Shopper Trends report takes a deep dive into the growing world of online shopping and explores how the evolving ecommerce world is changing how Americans shop for food and how that may impact food retailers. On the surface, ...

Gen Z Shoppers Partner with Grocery Stores on Health and Wellness

Young adulthood is a time of freedom, discovery and charting your path in the world. Eating balanced, healthy meals is normally a low priority during this time. Gen Z, however, couldn’t be more different—they are young adults focused on ...

Three Lessons Grocers Can Learn from Starbucks About Foodservice

According to the 2019 Power of Foodservice at Retail report, in a typical week, an average of 4.5 dinners are prepared at home, whether cooked from scratch or using semi/fully prepared items. When preparing dinner, 63% of consumers incorporate time-...

Online Shopper Reality and the Limits of Intuition

Since the advent of online grocery shopping, it has just been intuitively assumed that this new channel would take a major bite out of brick-and-mortar grocery traffic and sales. It just felt like a logical assumption that as people more frequently ...

I'm A 26-Year-Old-Grocery-Shopping Personalization Pro

Do you ever wonder how much you're personalizing your grocery shopping? Today’s households are eating in increasingly personalized ways as they pursue individual aspirations of eating well, challenging the food shopping experience....

Where Do Plant-Based Proteins Fit in The Grocery Store?

FMI’s Power of Meat 2019 report finds, plant-based meat alternatives sales increased 19.2% last year and account for $878 million in annual ...