Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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  • Adjusting our Optics on the Consumer

    Dec 28, 2017
    FMI’s 2017 work in clarifying shopper expectations of transparency, addressing consumer concerns and highlighting community service helped better frame the food retail picture and sharpened industry focus on the customer’s craving of personalized ...
  • Final Jeopardy!: Navigating Disruption in Food Retail

    Dec 27, 2017
    Raise your hand if you’re a fan of the long-running TV show Jeopardy! Isn’t it satisfying when you can answer the question, especially if the contestants are stumped? Considering all the disruption today in the food industry, don’t we wish we had ...
  • Food Retail as a Social Network

    Dec 26, 2017
    Food retailers are embracing their roles as arbiters and curators of these food experiences, so we recognize the need to challenge FMI’s ways of communicating the priority issues of food retail to better depict our members’ dynamic ...
  • The Lego Legacy of 2017

    Dec 18, 2017
    2017 has been a year of big accomplishments for FMI, but something of a Lego-experience since these huge achievements are the sum of many, many small steps and tiny pieces coming together. Over the next few weeks, FMI will devote its blog platform ...
  • To Speak with One Voice

    Dec 15, 2017
    We refer to this new program as the Unified Voice Protocol and it is FMI’s most recent effort to establish a model approach to proactively perpetuate the environment of trust consumers tell us they enjoy with food retailers and to enhance that trust ...
  • Protecting Your Brand Reputation with Seafood Fraud Mitigation

    Dec 14, 2017
    While emerging technologies and tools to track and verify, such as blockchain, will enhance our future response to supply chain fraud, FMI is focusing its efforts on helping members detect it today. FMI has just released, Best Practices on How to ...
  • In the Spirit of Giving, Let’s Stir It Up!

    Dec 14, 2017
    It’s that time of year when we’re all encouraged to give back a little. Maybe you’re running a store promotion to raise money for a local charity or working with a local food back to provide families holiday meals. However you’re giving back this ...
  • Preparing Food Retailers for the Blockchain Revolution

    Dec 12, 2017
    Built on the foundation of trust and security, blockchain is a technology framework that stores, updates and verifies data across a decentralized peer-to-peer platform. This data is stored in encrypted, timestamped records – or blocks – that link to ...
  • Store Managers Ingrained in the Success of a Community

    Dec 11, 2017
    It’s undeniable that these food retail professionals possess a unique quality of leadership, and an incredibly diverse skill set that, in a single day, ranges from being a professional circus ringleader to a strategically, savvy business operator. ...
  • Fresh Grocery, the Digital Frontier and Supply Chain

    Dec 7, 2017
    In thinking through the conversations at the FMI Executive Forum Roundtable discussions last June, and in other conversations with fresh grocery leadership since then, it has struck me that there was a lot of consensus on the issues of the day, and ...
  • Food Retailing, Meet Silicon Valley

    Dec 7, 2017
    There is little doubt that the leading high-tech producers have discovered the consumer goods and food retailing marketplace. In some cases, technology providers are working as our partners, working together to find automated solutions to problems ...
  • Food Retail at a Digital Tipping Point

    Nov 27, 2017
    We recognize that our industry will reach digital maturity and saturation more quickly than other industries that went online earlier, and we’re predicting that the grocery industry will reach $100 billion in online sales by 2025. Digital will reach ...
  • Grocery Stores Explore More Social Media and Digital Advertising

    Nov 13, 2017
    A couple of years ago, I wrote about how grocery stores used social media with findings from our 2015 Food Retailing Industry Speaks report to make the case that the food retail industry was just beginning to dip their toe in the digital marketing ...
  • Photo: Heinen's Fine Foods, Inc. in Cleveland, Ohio

    Nov 9, 2017
    Doug Baker, vice president of private brands, technology, industry relations, joined members of FMI’s Manufacturer Share Group to explore opportunities in food service at Heinen's in Cleveland, Ohio....
  • Providing Opportunities for Veterans

    Nov 8, 2017
    As our recently released economic impact analysis emphasized, the supermarket industry is a major employer for U.S. workers, providing almost 5 million jobs across the country. FMI member companies hire workers of varying ages and backgrounds, ...