Research

What Does Innovation Mean to You?

For some, innovation is the latest technology or gadget that promises to transform the way we all live our lives and do business. For others, innovation is that big idea that solves both a business problem and a consumer need. And then there are ...

How to Grow GM & HBC Sales in the Grocery Store

FMI recently commissioned a study conducted by Acosta Strategic Advisors on identify winning growth strategies for GM & HBC in the grocery channel. Initial findings from the research were released during FMI Connect this week and include easy-to-...

How Grocery Stores Can Help Prevent Food Fights at Home

We surveyed over 2,000 shoppers and conducted 10 ethnographic interviews. For three hours each, we asked – I could say grilled, but that would be a bad pun – two household members about their shopping, cooking and eating customs. During these ...

Three Trends Worth A Wager

I hope your plans will include joining your industry colleagues and me at FMI Connect where we will reveal and explore the new findings in FMI’s 2016 U.S. Grocery Shopper Trends. Among a host of other topics, we will discuss three findings worth ...

Today is the Tomorrow We Worried about Yesterday

Now in its 66th year, FMI’s The Food Retailing Speaks survey is currently in the field and for the last 12 years, FMI Speaks has asked senior leaders in the food industry about the issues that affect their ability to succeed in the marketplace. ...

Is Your Company Prepared for a Cyber Crisis?

I spoke with Raj Bector, partner in Oliver Wyman’s Strategic IT and Operations Practice, on the importance of retailers being prepared for cyber crises and understanding how to implement effective cyber risk management. I also caught up with Hannah ...

What the Shopper Is Thinking

One of the most important contributing factors to a company’s success is its ability to spot and act on emerging trends. In the world of food retail, keeping track of evolving consumer behavior and key trends can be overwhelming and that’s why FMI ...

Inside Boardroom: The Importance of Food Safety

In the fifth part of our Q&A series, I spoke with Hilary Thesmar, PhD, RD, CFS, VP of food safety programs at FMI, and Chris Baker, partner in Oliver Wyman’s Retail Practice, on the importance of food safety to our industry. Food safety has always ...

How Should You Be Approaching Healthcare in a Retail Food Setting?

In the fourth part of our series on Boardroom, I spoke with Graegar Smith, principal in Oliver Wyman’s Health & Life Sciences Practice, on retail healthcare and new findings from Oliver Wyman’s survey on consumers’ experiences with alternative sites ...

IdeaXchange: Are we experiencing a grocery revolution or a grocery evolution?

Change comes at a varying pace. Sometimes it is fast and forced; sometimes it is incremental and modulated. When it comes to consumer attitudes about food safety, health and wellness, and desire for more nutritious, economic food options, the food ...

What Can You Do to Grow and Survive in Today’s Changing Retail Environment?

FMI members are in a highly competitive, low margin business. Success is predicated on constant evaluation of changing market conditions, continual cost reduction and process improvement, along with investments in a variety of growth strategies, to ...

How Does Omnichannel Fit into Your Business?

In the second part of our series, I spoke with Chris Baker, Oliver Wyman Partner and North America Retail Practice Co-leader, and Jacqui Martinez, Oliver Wyman Retail Practice Partner, on the emergence of “click-and-collect” and omnichannel retail ...

Sneak Peek Inside the Boardroom

Yesterday I had the pleasure of interviewing the architects of a new collaborative piece of intellectual property that shares insights from some of the leading experts in food retail on a selection of the most critical issues executives must ...

Boardroom: Charting the Changing Food Retail Environment

Boardroom is comprised of original perspectives from leading experts in food retail on a selection of the most critical issues executives must confront in boardrooms across the country and around the world. We are excited to share a series of Q&As ...

FMI Survey’s Recipe for Success: Building Trust and Loyalty While Investing in E-Commerce

A new FMI survey among grocery, retailing, and wholesaling companies explores their operation costs, customer retention strategies, and e-commerce initiatives. The analysis conducted by 210 Analytics and made possible by BMO Harris Bank, FMI’s ...