By: Carol Abel, Vice President of Education, Food Marketing Institute
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I’ve got a couple of big New Year’s resolutions. First, I’m committed to putting together top-notch education experiences for our signature events including the Midwinter Executive Conference and FMI Connect. Second, I’m challenging our education team to push the boundaries on developing programming for our FMI conferences. Last, I always like to have a resolution that helps me improve myself—perhaps professionally or personally. With that in mind, I thought I’d share four types of unique online course offerings FMI has designed for store-level and management associates to easily meet their professional education goals in 2016.

Product Knowledge

From the history of beer to everything you need to know about cheese, we offer specialized Product Knowledge online courses. With customers experimenting with cooking and unique ingredients, these education experiences will help store associates assist shoppers with every request.

Pharmacy Operations

Looking to raise the profile of your store as a health and wellness destination? More food retailers are increasing their health and wellness offerings to bring customers into the store. Help store associates brush up on compliance, financials, nutrition and lifestyle coaching and more with these specialized Pharmacy Operations online courses. 

Business Operations

When it comes to business operations you can’t refresh your skillset enough, especially in this era of rapid change.  Make sure your store associates know the latest on health and safety, human resources and leadership with these online Business Operations online courses.

Customer Service

How are your customer service and selling skills? Could you benefit from a refresher? We all could. Our online Customer Service courses on suggestive selling and providing product solutions for customers are just what you need.

FMI and LearnSomething combined forces to create these online learning programs for the grocery industry. Browse the extensive catalog of courses to customize your online education needs and get a head start on your New Year’s education resolutions.