This is no untethered flight into fantasy. Grounded in PwC research you will be introduced to characters personifying the shoppers of the future and given specific information about what they seek in a retail experience.
Walk into the world of RETF and you will learn:
- What to expect regarding the mobile device’s integral role in future shopping experiences;
- Consumers' expectations regarding shopping online and their perspectives on the chief obstacles that must be overcome;
- That the traditional grocery still has a favored role in shopping plans for the future, but there are treasured elements to retain and strengthen and some customs to relegate to the museum;
- The keys to cultivating faithful shoppers in the future and the rewards consumers want, need and expect from you in return for their loyalty;
- Details regarding consumer expectations of your staff -and your APP- as Lifestyle Consultants, providing customer guidance to happier, healthier lives;
- The specific annoyances you must eliminate through a frictionless checkout and personalized shopping experience if you want to retain a shopper’s business;
- The product choices customers will want and the values they are willing to pay more to attain;
- Shopper expectations regarding the availability of ethnic choices, international tastes and global flavors;
- Consumers' high hopes and minimum expectations regarding your social responsibility efforts; and
- The how, with whom, and for how long customers of the future will share their good and bad food shopping experiences.
Learn more about FMI Connect and the Retail Experience of the Future here.
Just imagine -- what if you could see the future?