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Store Operations Series: Soliciting Customer Feedback...Keeping Your Ear to the Ground! (On-Demand Recording)

Streaming Video

FMI Members - $0.00
Non-Members - $29.00


An expression from years ago meant as advice for people to prepare for what may be coming their way in order for them to be better prepared. The expression could apply to retailers today in a somewhat different sense. “Keep your ear to the customer.” Hear what they are saying and change accordingly, in order to be better prepared for the future. This digital seminar will showcases 10 effective and affordable ways retailers can listen to their customers. By implementing at least three “listening programs,” operators will stay in better touch with those who will decide how and where they will shop. This will be a strategic session for company executives and store management.

Product Details:

Product ID: 1000372
Publication Year: 2023
Pages, Size, or Length: 60 minutes