The following term(s) meet your search criteria:

  • sack

    To bag purchases at the checkout. See bagger.
  • safety cutter

    A case cutter used to open cases of product.
  • safety stock

    A back-stock of products kept to replenish shelves.
  • sales

    The dollar amount of products or services sold.
  • sales analysis

    An analysis of sales by week, month, period or year to project trends, identify problems and measure a retailer's performance.
  • sales area

    An area designated in a retail store to display and merchandise products, provide customer service and check out. It does not include the back room, coolers, (stock area) or maintenance areas.
  • sales log

    A sales record by store and department, which provides sales trends, competitive factors, staffing, weather, holidays, etc.
  • sales per associate hour/sales per labor hour (SPAH/SPLH)

    A productivity measure that quantifies the total dollars of sales for every labor hour used.
  • sales per square foot

    A measure of store and department profitability. Calculated by dividing the daily, weekly or monthly sales by the number of square feet of floor or shelf space.
  • sales projection

    A sales forecast based on sales for the same period last year.
  • sales representative

    A marketing person employed by a manufacturer or wholesaler to represent certain product brands within a given sales area.
  • sales representative's premium

    A premium or prize given to a manufacturer's or wholesaler's marketing person for achieving benchmark sales.
  • sales service

    Fee-based services for retailers provided by a manufacturer's or wholesaler's marketing staff on a fee per service basis, e.g., merchandising the store, advertising, management information services (MIS).
  • sales service representative

    A marketing person who provides services for a fee to a retailer, e.g., merchandising, advertising, or layout.
  • salvage

    Product containers/shippers (bales, pallets, containers) that must be returned or recycled to defray operational costs.
  • sampling

    A marketing program used to prompt impulse buying. Particularly useful in the Deli and Bakery Departments. The customer is encouraged to sample products from a prepared sample tray.
  • sanitize

    The last part of the cleaning procedure of food equipment and surfaces to reduce microbial counts to a safe level within the department.
  • satellite network

    A communications system that utilizes satellites to relay data and information. Also known as Satellite Communications.
  • satellite stores

    Retail stores that are serviced by the same distribution center; or outlying stores in a shopping center.
  • scale

    A machine used to weigh products.
  • scaler

    A special hand tool with ridged teeth for scaling fish.
  • scaling

    The pricing of merchandise on the basis of weight and retail price.
  • scan and bag

    The system or technique whereby a cashier bags purchases while scanning.
  • scan bars

    The standardized coding system (Universal Product Code) that encrypts individual product pricing and identification information within a series of vertical lines.
  • scan down

    Data obtained from a secondary source, e.g., A.C. Nielsen or Information Resources, Inc.
  • scan integrity

    The quality of the inventory and pricing data that ensures that items have been added, deleted and correctly priced.
  • scan ratio

    An inventory correction calculation to adjust for physical inventory differences based on the percentage of items scanned to the total items sold.
  • Scan-based trading

    A new way of doing business between direct store delivery manufacturers and retailers.It incorporates daily point-of-sale data to pay for product, electronic communication technologies to eliminate discrepancies and inefficiencies, and various store-level operating improvements, such as open delivery windows and elimination of check-in, to speed product flow.
  • scannable coupons

    Coupons with a scannable bar code used to identify the promotional program and product and to deduct the correct value from a customer's receipt.
  • scanner

    An electronic register system that automatically records the product description and retail price for an item by reading a UPC code with a laser.
  • scanner allowance

    A manufacturer's performance criteria based on the number of products scanned during a promotion.
  • scanning

    A process of moving items over a laser in order to record a transaction.
  • schematic

    See planogram.
  • scratch

    A product deleted from a retailer's order because the warehouse is out of stock. Also called a short. See cut.
  • scratch bakery

    An in-store bakery that prepares products by using basic ingredients, e.g., flour, sugar, eggs, yeast.
  • seal program

    A security procedure for truck deliveries. Each truck is padlocked and sealed with a slim, numbered metal strip. The receiver breaks the seal and records the driver's name and the seal number in a log.
  • seasonal calendar/planner

    A seasonal, schedule created to simplify planning around holidays and specific selling periods, i.e., merchandising, display building, ordering, scheduling staff.
  • seasonal item

    Products associated exclusively with a holiday or specific time of the year. Also known as Seasonal Merchandise.
  • seasonal promotions

    A marketing plan of in-and-out promotions for seasonal events, such as Christmas, Back-to-School, Spring Clean-up, Halloween, Valentine's Day.
  • secondary display

    A promotional display of an item in a retail store in addition to a product's regular shelf location.
  • secondary packaging

    A master package that contains several inner packs; which are normally the unit of sale.
  • secondary supplier

    A vendor or wholesaler that supplies a retailer with a small volume of products.
  • section

    An area in a retail store that contains one category of products.
  • section reset

    See reset.
  • security deposit

    A retailer's cash deposit with a wholesaler to secure credit.
  • segregation

    Locating general merchandise products (GM) in a well-defined area of a store rather than in aisles next to or across from food products.
  • selective discounting

    Price reductions on fast-moving products to give a low- price image.
  • selective merchandising

    The elimination or minimizing of duplicate brand products.
  • selective selling

    A wholesaler's marketing practice of selling only to retailers who meet various criteria, e.g., sales volume, type of store, location and style of operation. See tonnage items.
  • self-facing fixture

    A rack or shelf that uses either gravity or mechanical means to replace an item when one item is removed by a customer.
  • self-insured

    An insurance policy within a company where revenue is generated for insurance from associates and company contributions rather than paying premiums to an outside insurance company.
  • self-liquidating premium

    A manufacturer's premium in which the product's cost is recovered through a retail sale of the product.
  • self-service

    A retail store with few service employees to assist customers other than at the checkout.
  • sell sheet

    See flash sheet.
  • sell-down

    The amount of time it takes to sell all products on the shelf.
  • semi-liquidators

    A customer's premium whose cost is only partially recovered by a manufacturer or retailer.
  • server

    A central computer, which provides processing for several terminals.
  • service charge

    In wholesaling, any charge above a transfer of goods. In retailing, an additional charge for providing service to a customer, e.g., check cashing. See neutralizing charge.
  • service department

    A retail department that fills customer's orders, e.g., service deli; service meat; service seafood; service bakery; in-store pharmacy; video department.
  • service label

    The in-stock position of a warehouse expressed as the percentage of orders placed that can be filled. The opposite of service label is out-of-stocks.
  • service merchandiser

    A vendor/ or wholesaler who specializes in a product category. Also known as a rack jobber.
  • service store

    A retail store with a high level of customer service, e.g., floral department, service deli, service bakery.
  • set

    The layout of merchandise in an aisle or store.
  • set store

    The process of properly setting up each department with approved products according to a planogram or lay-out diagram.
  • setting up

    The process of properly setting up a display of product according to a planogram.
  • share of ACV

    See all commodity volume.
  • share of market

    A product's percent of sales within a category. A retailer's share of total retail sales within a specific trading area.
  • shelf arrangement

    The assortment and location of products on store shelves.
  • shelf capacity

    The total volume of a shelf; also called holding power or pack-out.
  • shelf extender

    A self-serve display that extends beyond a gondola to increase a shelf's capacity and draw attention to a product.
  • shelf label

    A label that lists order code, description, and pack size of a product on a shelf, as well as its retail price. See shelf tag.
  • shelf life

    The time period a product can be expected to maintain maximum quality and freshness.
  • shelf marker

    A sign on a gondola. Also known as a shelf talker.
  • shelf molding

    The outer edge of a gondola shelf used for signs, UPC codes, retail prices, etc.
  • shelf price

    The retail price stored in an inventory file, shown on a shelf tag, and marked on an item.
  • shelf space

    The amount of shelf space allocated to a product category and to each product within the category.
  • shelf stable

    A processed food product that remains safe to eat without refrigeration.
  • shelf strips

    A shelf sign for a product. Also known as a shelf talker.
  • shelf tag

    A label attached to shelving which is used to identify and describe a specific item.
  • shelf talker

    Merchandise signs, attached to the shelf molding, used to draw customer attention to a product.
  • shelf warmers

    Items that sell slowly. Also known as slow movers or slow-selling items.
  • shellfish

    An aquatic animal, e.g., clams, oysters, mussels, crabs, lobsters, shrimp, squid and octopus which has a shell; crustaceans or mollusks.
  • ship notice/manifest

    An EDI transaction in which the shipper notifies a customer of a pending shipment. Generically this is known as an advance ship notice (ASN). The ASN enables the customer to identify short shipments before receipt and plan warehouse receiving more efficiently.
  • shipper

    A company that transports and retains title to a shipment until a recipient accepts a shipment.
  • shipper or shipper pack

    See prepack.
  • shipping brackets

    A manufacturer's or wholesaler's price points used to encourage retailers to order in large quantities in order to receive better discounts.
  • shipping container

    An outer shipping case used to transport products.
  • shipping unit

    The amount, size and style of product in its original case.
  • shop backs

    Individual items accumulated at the front end during the course of a day's business that can be put back on shelves for sale.
  • shoplifter

    A person who steals goods from a store, while pretending to shop.
  • shopping behavior

    An observable pattern of consumer behavior, typically in response to sales displays or product price reductions.
  • shopping cart display

    A shopping cart used as a free-standing display.
  • shopping center

    A group of complementary retail stores with a common parking lot.
  • shopping service

    A vendor who performs competitive price comparisons for a retailer within a specified market area.
  • short

    An inadequate amount of products needed to fill a shelf or an order or to meet customer demand.
  • short or short ship

    See scratch.
  • shortage

    A shortfall of a product's order or weight or of money.
  • shorts, scratches

    A note on an invoice to a retailer of insufficient or out-of-stock products at a distribution center.
  • shrink allowance

    An estimate of loss of inventory, due to delivery errors (an incorrect item or the wrong amount), theft, damages or spoilage.
  • shrink, shrinkage

    The amount of missing items due to poor management controls, receiving practices, shortages, spoilage, theft, breakage and other reasons.
  • shrink-wrap

    A process to stabilize a pallet load by wrapping stacked products with clear plastic film.
  • shucking

    A process of opening shellfish, such as oysters, clams, mussels, etc.
  • signage

    Advertising signs of many sizes used to attract customers to a display or a shelf location.
  • signature items

    Unique items that competitors do not sell, which differentiate a store or company from the competition. The items are advertised and promoted both in-store and through print advertisements.
  • SIL

    Standard Interchange language.
  • single-serve

    See portion pack.
  • single-unit pricing

    Each product is individually priced. See multiple pricing.
  • skid

    A pallet or base used to transport and store products.
  • SKU

    Stock-keeping unit.
  • slack-off, slack-out

    Thaw a frozen product.
  • sleeper

    A slow-selling product that is packed by a manufacturer with a higher volume item. Also known as a slow mover.
  • slick

    See ad slick.
  • slick allowance

    A manufacturer's allowance stipulating that a retailer use a specific advertising illustration (slick) in newspaper advertisements.
  • slipsheet

    A thick sheet of cardboard used to ship products in place of a pallet.
  • slipsheet unloading allowance

    A manufacturer's allowance to cover labor costs of off-loading a product by hand off of a slipsheet.
  • slot

    A numbered location within a distribution center that indicates the location of products for storage, retrieval and inventory control. See warehouse slot.
  • slotting allowance

    A manufacturer's incentive to a wholesaler or retailer to stock a new product. Also called conversion allowance or service allowance.
  • slug

    An embossed plate that, when inserted into certain scales, prints a descriptive label.
  • smock

    A garment supplied to employees to be worn during working hours.
  • Snack Food Association

    1711 King St. Alexandria, VA 22314 (703) 836-4500
  • sneeze guard

    A Plexiglas shield, surrounding three sides of a display case, that protects merchandise from contamination by customer contact either direct (touching) or indirect (sneezing).
  • SO

    Standing order.
  • soft goods

    Clothing with the exception of suits, dresses, coats or shoes.
  • soft shell lobsters

    Lobsters in the process of growing a new hard shell, enabling them to grow larger.
  • softlines

    The classification of general merchandise that includes apparel, bedding, hosiery, linens, shoes, etc.
  • solution selling

    The concept of grouping related products together in the supermarket in order to offer consumers a simplified shopping experience.