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Profit and Loss Statement.
A standard number of items in a case.
A large case of merchandise broken down and combined with other products into smaller case packs for distribution to retail stores.
The date on which a product was made or packaged for sale.
Placing merchandise on shelves from cases or containers to maximize shelf capacity. Total capacity of a shelf in units when fully stocked.
A company that processes foods for consumption by customers, e.g., meat, poultry, fruits, vegetables.
A label that lists a product's content, quality and the processor.
A handling slip that tracks shipping and loading of merchandise.
Various paper and plastic bags for bagging customer purchases at a check stand.
Money paid out for goods or services, usually in cash at a store.
The sensation of taste on the palate of the mouth from pleasant-tasting or acceptable food.
A standard-sized base for assembling, sorting, stacking, handling and transporting goods as a unit. The industry standard is GPC-spec-4-way entry, 48 x 40 hardwood pallets.
A manufacturer's display unit that is shipped to a retailer on a pallet, which when placed on a sales floor serves as a free-standing, advertising display that saves time and labor.
The number of cases on a pallet.
A hand- or battery-powered device used to move pallets or products.
A combination of different products stacked together and shrink-wrapped on a pallet for shipment to a retailer.
See unitized shipment.
Storing and/or shipping of products on standard sized pallets.
A bakery term for putting raw dough on a cooking sheet.
A survey of consumers about grocery brands, products, and quantities in their homes.
A stock-piling of sale products by customers to take advantage of low prices, e.g., carbonated beverages.
A driving lane in front of a store where customers pick up their purchases.
Pricing products at the same margin as competitors in an area.
Large, circular flats of selected deli items.
A wholesaler's refund to a member retailer to distribute profits. Determined by totaling purchases for a given time period or of specified items.
Coupons refunded directly to a retailer.
A manufacturer's requirement that a retailer must prove performance for a promotion before reimbursement.
See accounts payable.
A profit made by a retailer on a special program.
A trucking practice; after delivery of a shipment, a trucker picks up another shipment before returning to a warehouse. Also known as backhaul.
A display used for small products or individual items.
A display poster with three visible sides.
The selling price of an item minus its cost, expressed as a percentage of its selling price. Also referred to as margin or percent of margin.
A manufacturer's allowance to a retailer on completion of a promotion.
Specific promotional activities that a manufacturer requires before a retailer can receive a performance allowance.
An outer wall of a retail store where the meat, dairy, produce, deli and bakery departments are typically located in a store.
Foods requiring refrigeration or special handling because they spoil easily, such as meat, seafood, produce, deli, bakery and dairy.
A system that maintains an expected inventory level within a store that reflects all physical product movement sales, deliveries, credits, etc.
1101 Connecticut Ave., N.W., Suite 700 Washington, DC 20036 (202) 857-1100
An area of the grocery department designated for food and supplies for domestic pets. Often considered a profit center.
Pet Food Institute.
A place where prescription medicines are compounded and dispensed.
A store that generates at least 95 percent of sales from prescription drugs.
The process of planning, storing, order picking, and shipping of products through the supply chain.
A written accounting of salable stock on hand as of a specified date, valued at actual or replacement cost.
A small label that warehouse selectors use to select items to be shipped.
Warehouse selectors select items or cases, apply price labels, place them on an automated conveyor to the dock to ship to a retailer.
A lighting system that guides warehouse selectors to the correct products.
A selector at a warehouse finds, prices and packs small items in totes and transports them to the dock for shipping.
The removal of surplus cash from registers to prevent losses.
A manufacturer's discount offered to wholesalers who pick up orders at the manufacturing site or distribution center rather than having them delivered. See customer pickup.
An out-of-stock product purchased to complete scheduled orders or to fill a store shelf until a scheduled delivery arrives.
A receiving method for checking a load against the invoice by counting cases instead of each item.
The transporting of a loaded truck trailer on a flat railcar. See trailer on flat car.
Shoplifting, theft of money, or product tampering by employees or customers.
A prototype store used to test management practices, systems and products.
The stock flow s from producers to consumers necessary in all inventory locations throughout the channel to keep product on the retail shelf available for customers to purchase.
A salesperson's loose-leaf notebook that lists prices, product specifications and other selling information.
The initial selling and subsequent establishment of a product brand or pack on a store shelf that previously did not stock or purchase it; a new sale.
A manufacturer's allowance for ordering new or promotional products.
A department, shelf, or display schematic for allocating products by the number of facings and/or the depth of the display.
A management group that approves product mix, formulates advertising and merchandising programs and projects sales volume. See advisory board; buying committee; merchandising committee.
A wheeled rack used to transport deli trays.
Private Label Manufacturers Association.
A forced distribution of products from the warehouse to the retail stores of a chain operation.
Promotional money paid by vendors for advertising allowances.
Produce Marketing Association.
The place in a retail store where products are scanned through the register system, data is collected, and sales are tendered. POS also describes sales data generated by checkout scanners.
The locations within a retail store where a customer purchases products.
Signs, recorded messages or gimmicks in a store that direct attention to products on sale. They may be either supplied by a manufacturer and mention specific brand names, or they may have been made by the retailer himself to call attention to a special.
An electronic register system that scans purchases and collects data.
An advertising display that is mounted on a pole and placed above a product, e.g., produce displays, meat signs, coffin cases signs.
A rail car shipment of the same brand of products, shipped to one geographic area, but delivered to different retailers.
Point-of-purchase signage. See point-of-purchase.
Advertising a particular product on radio.
A product package of single-service portions.
Point of sale.
A database management system that allows a company to track and manage check authorizations through or with an electronic POS system.
The entering of all transactions onto the proper receiving records at a store.
Gondola extensions used to display promotional products.
Preferred provider organization.
Price per unit measure.
A healthcare provider group that offers reduced medical costs to members.
Future advertised items that are ordered in advance from the warehouse.
A shipping container designed to display products on a retail sales floor. Also called a shipper, pre-built display or display case.
A manufacturer's packaging and pricing of products before delivery to the retail store. e.g., display-ready packs of produce and meat.
Items priced by a manufacturer before delivery to the retail store, e.g., produce and meat.
A printed inventory guide for a warehouse that lists current inventory available to retailers for ordering.
Medicines that can be obtained only by means of a physician's written order.
A manufacturer's or a wholesaler's printed current list of products and correct prices.
A featured brand of product on sale to attract customers.
Display signs indicating the cost of a featured product.
The reduction or increase in the selling price of a product.
Discounting a product's price for one customer and not for others within a trading area.
An illegal practice among competitors of setting the same price for a product. Also known as price gouging.
A brand of product featured at a low price point to increase sales volume.
A manufacturer's listing of all products by UPC and price.
Codes assigned to products that are normally not bar-coded, such as fast-moving items and weighed produce, to allow for fast and accurate pricing.
The upkeep of a central pricing database to ensure accurate and consistent pricing.
Placing the retail price on a package using labels, stamps or other means.
A label used on items stocked on shelves. Used for ordering and to help customers compare prices.
A manufacturer, wholesaler or retailer agreement to maintain a product's price for a set period of time.
A cross check of a product's shelf price compared with the scanned price at the register.
A price war among retailers designed to retaliate against each other for price reductions.
Price categories in an area that reflect a local market's competition and local warehouse costs.
A matching of the price of a product and the price charged on the electronic scanner at the checkout.
An area in-store where scanning coordinators change prices, enter new items, maintain the item file on the computer database and generate reports.
See zone pricing.
A product line exclusively distributed by a wholesaler/ retailer, which may be manufactured under contract for the private label user. See controlled brand; franchised label; house brands.
369 Lexington Ave. New York, NY 10017 (212) 972-3131
A company that produces consumer products from raw goods or materials. Also known as a packer.
Fresh fruits and vegetables.
1500 Casho Mill Rd. Newark, DE 19714-6036 (302) 738-7100
A grower or processor.
A legal term in tort law that means consumers can sue manufacturers, distributors or retailers for defective or unsafe products
A group of products with similar uses and characteristics.
A number assigned to a coupon or produce product that, when entered into the register, retrieves a product's name and price.
A variety and size of products comprising the total assortment of products that a retailer offers for sale.
An item's rate of sale.
Data showing the volume of each product's sales by day, week, period and/or quarter.
The mandatory withdrawal for public safety reasons of a product that is for sale.
A consumer promotion in which small sizes of products, usually new, are sold at a low price to encourage consumers to try them. Free tastings or demonstrations to introduce consumers to a new item.
An accounting term used for the hours charged to the normal operation of the store.
Standards or benchmarks used to improve productivity, business processes and organizational performance.
A financial statement of gains and losses for a specific time period.
Products that have a high profit margin.
Products that enjoy a higher gross margin. Creative displays of such items will return a larger than average margin of profit.
A company's incentive program whereby employees share a percentage of net profits.
See gross profit.
See net profit.
A calculation of the profit of a product by the number of product turns and gross profit.
A monthly magazine for the food industry, published by
23 Old King's Highway, South Darien, CT 06820
The process of determining what and how much product will be sold at what price during a predetermined time period.
A marketing campaign to increase sales through advertising, merchandising, signage, and special events.
A discount offered by manufacturers to wholesalers and retailers to advertise, reduce the price of, or provide a special display of a product during a sales promotion period. See advertising allowance.
See push money.
A product that is sold under promotional allowances or other price considerations as a buyer's incentive to support a specific merchandising program. See turn business.
A marketing agreement between a manufacturer and a celebrity to use his or her image in promoting a product.
A piece of equipment, in which heat and humidity are controlled in order for dough to rise in preparation for baking.
A retailer's certification to a manufacturer that promotional performance requirements were met and allowances should be paid.
Evidence used by a customer to verify the purchase of a product and mailed to a manufacturer to receive a premium, refund or rebate.
A fermentation stage in the baking process in which dough rests after kneading and before baking.
A space management procedure that utilizes share of sales to determine the number of facings for a product on a shelf.
The date by which a product must be either sold or pulled from a shelf.
Organizing merchandise so lower product layers are full on the shelf.
A manufacturer's deal to retailers and wholesalers to lower the case price if an order is received during a promotional time period.
A form used to order products.
A measure of a family's or individual's disposable income.
Products that receive maximum marketing and merchandising attention to increase their sales volume.
A manufacturer's incentive to wholesalers to actively market their products. Usually payments are based on the number of cases sold. Also called promotion money or a spiff.
A marketing concept in which product is pushed by a manufacturer with a special promotion (advertising, merchandising) and pulled out of the store through customers' demand created by the promotion.
Reshelving items not purchased by customers in a store.
A hand-stacked, triangular display.