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A list of vitamins, minerals, nutrients, etc., printed on a product label.
Milk (including dry milk), cream, sour cream, yogurt, eggs, butter and substitutes such as margarine, cheese, and ice cream.
An insulated container display attached to a refrigerated case that extends into an aisle to stimulate impulse buys.
A place where damaged merchandise is sent.
An unsalable product, such as sliced box tops and dented cans.
The temperature range, 40 to 140 degrees Fahrenheit at which foods spoil. Perishable foods should be held at temperatures above or below this temperature range.
A small, eye-catching sign that hangs from a product or a shelf to draw attention to an item or display.
A process of searching data bases for unique trends or occurring situations and displaying those trends to the user.
The complete set of data elements which must be taken into account whenever software systems are written. Industry efforts are underway to define a standard data model for retailers.
A compilation of data from a variety of sources for storage and easy retrieval.
A telecommunications system that handles both voice and data transmissions over the same line.
An easy-to-read table of data, which measures dollar sales, gross margin, and unit movement.
A sell by date stamped on a product to ensure freshness. The date assists with quality control (first in, first out) and proper rotation. It may also apply to affixing a sell by or pull by date on merchandise which is on display (as in the Bakery Department).
A supplier's offer that provides discounts for payment of an invoice at some future date. The longer the time period the better the arrangement. See extended dating.
A daily bulletin with current product and pricing information sent to retail stores See bulletin.
The amount of product calculated to meet customer demand between replenishments.
The lowest cost for goods after all allowances are subtracted, also known as net-net.
Returning an empty vehicle to a warehouse.
A buying arrangement or terms of sale that offer special purchasing incentives; a promotion or a trade deal.
A manufacturer's method of packaging products for special customer promotions at a store.
A manufacturer's time frame for special allowances to retailers for a promotion.
A vendor (DSD supplier) generated information sheet listing current or upcoming products on allowance. Includes product description, UPC codes, allowance, cost, start date and end date for each SKU listed.
A shift in responsibility and accountability for maintaining store conditions and profitability from a store's headquarters to a store manager.
An amount that is subtracted from a paycheck or an invoice.
Lowering the price of merchandise to a minimal markup over the wholesale price.
A low-margin, GM/HBC store with 25,000 SKUs. These stores typically carry fewer sizes, but more GM/HBC brands than a supermarket.
To no longer stock an item in the warehouse or a retail store.
Meat and cheese ends used for sandwiches, salads or samples.
A combination in-store bakery and deli department where equipment, floor space, and labor are shared, usually under common supervision.
An in-store department with cooked foods, salads, cold cuts and cheeses, etc.
Past due customer accounts (accounts receivable).
The time between an order and its delivery.
A receipt acknowledging the product count, date and time of a delivery.
The amount of goods that consumers will buy at a specific price.
A product or brand whose consumer popularity makes it an essential item for a store to stock.
A snapshot of customers, such as their age, ethnic group, gender, income, education or marital status.
A product promotion in a store with samples to eat and cooking-tip handouts and/or coupons.
A daily rate charged by railroads for failure to unload a rail car within a specified time frame.
To remove product from the original shipping pallet and repalletize it for shipping or storage.
An area in a retail store designated for a category of products, such as, grocery, meat, produce, bakery, among others.
A continuous, logical flow from one commodity to another. For example, summertime fruit, to hard fruit, to exotic soft varieties in the display.
A department's label affixed to a package, so that the sale is credited to that department at the checkout.
A daily breakdown of each department's sales.
A reduction in a fixed asset's value over time.
The label showing the name of the product, price per pound, total price and possibly the sell by date or pull by date.
A manufacturer's or broker's representative responsible for category conditions, merchandising and writing credits. See retail representative.
A shipper's fee charged when a truck is not loaded within a certain time frame, which holds up the truck at the warehouse or processing plant.
A telecommunications system between a retailer and supplier that allows for the exchange of sales data, product movement, billings and replenishment needs.
A free-standing computer used by customers for deli orders.
A telecommunications link used to exchange data, such as ATM and bankcard authorizations.
A sampling technique used to spot consumer trends. Targeted households keep a record of supermarket purchases for a short period of time.
Low-calorie foods for special diets, such as salt-free, low-sugar, including dietetic soft drinks, organic and health foods.
A programmable scale that weighs, calculates cost and prints a label.
A retailer who buys directly from a manufacturer and receives all manufacturer allowances.
A buyer who places orders directly with a manufacturer and bypasses a wholesaler.
An expense that directly relates to a specific segment of the business operation.
Promotional materials for products received by a customer at home.
A product's total distribution costs, transportation, handling and advertising.
A formula used to measure a product's profitability. The formula is: Gross Product Margin minus Direct Product Costs equals Profitability. Usually expressed per-item or case.
A group of salespeople employed by a manufacturing company to work exclusively in promoting and selling its own products.
Products delivered directly to a store by the vendor, such as soft drinks, beer, bread and fresh baked goods, dairy products, potato chips and other fragile items.
Product no longer available to a store. See delete.
A predetermined amount, deducted from the face of an invoice, earned for prompt payment. A sales promotion feature that is a markdown from the regular price for a limited time. A percentage deducted for volume purchases.
A read-only-memory in a computer's hard drive programmed to perform operations, such as converting keystrokes to bits and bytes, formatting, etc.
A supply center department that coordinates product shipments.
A merchandising method of highlighting a product by arranging it in a way that attracts the attention of the customer.
Point-of-purchase signage developed to promote product on display.
A manufacturer's allowance to a retailer who displays or promotes a product.
A refrigerated or free-standing case for holding products on a sales floor.
A preassembled kit for merchandise display in aisles or shipped on a pallet (generally two to four modules per pallet).
A case of product packaged in such a way as to be ready immediately to display on the shelf as a unit.
Products moved from backroom storage to a sales floor.
A prebuilt retail display on a pallet ready for in-store merchandising. Also known as Display Pallets.
The measure of what people have available to spend in the marketplace after taxes.
Salable merchandise that needs re-working, crisping, re-trimming or to be conditioned or packaged to sell. Product which requires a forced sale because of damage or deterioration. Also known as a distressed item.
An analysis of a market area that includes the demographics of the population, number and kind of stores, which is used for price comparisons, market saturation, budgeting, and sales purposes. See trading area.
A chain of delivery from a manufacturer to a store.
A manufacturer's allowance to a retailer for purchasing a new product in a category.
A warehouse used to receive, store and ship products to retailers.
The accounting method that factors in the cost of handling and storing individual products and product categories.
A person or company that supplies products to a retailer through a distribution center.
A private-label, brand product packed for a wholesaler, cooperative or chain.
See store supervisor.
A wholesaler who stocks and sells product in a variety of categories.
A reseller that buys deal product from manufacturers to re-sell outside of a target market area.
An area to receive, load and unload shipments.
A built-in or free-standing metal plate that forms a bridge between a trailer and a loading dock.
See gross margin.
A small hand-cart with two wheels used to move heavy objects.
Soft goods, such as kitchen items, linens and other household textiles.
Disk operating system.
A bagging practice used to reinforce bags of heavy items by putting one bag inside another
A newspaper advertisement of two facing pages.
Direct product cost.
Direct product profit.
The weight of a canned product without the liquid.
A whole scaled, cleaned fish, sold with or without the head.
A retailer's order shipped directly to a store by a manufacturer.
A van filled with merchandise that a driver leaves at a store for unloading.
A display unit that fits into or takes the place of grocery shelves.
The number of retail deliveries made in a day. A list of price reductions.
A pharmaceutical wholesaler who sells primarily to chain or single-unit drug stores.
Nonperishable grocery products.
Products that are not food, such as paper products, detergents, or pet items.
A large dust mop.
Direct store delivery.
A computer terminal, also called a video display terminal (VDT), that is linked to a remote processor.
A false bottom for displays, which gives the appearance of mass quantities of merchandise.
Massive amounts of product displayed in bulk, in baskets, or in shipping containers.
A display table where products are haphazardly piled rather than neatly arranged.
A cleaning tool made of feathers.