The following term(s) meet your search criteria:

  • cage

    A secure area used to store selected products, such as cigarettes and aerosols.
  • calendar

    A chronological list by month of the major trade shows pertaining to the supermarket industry.
  • calendar marketing agreement (CMA)

    An agreement between a retailer and a manufacturer in which the retailer agrees to promote the manufacturer's products according to a specific schedule.
  • can code

    A manufacturer's code that describes the facility, shift, date and time that a product was packaged.
  • Can Manufacturers Institute (CMI)

    1625 Massachusetts Ave., N.W. Washington DC 20036 (202) 232-4677
  • candy

    A category that includes candies, chewing gum and other confections.
  • cannibalization

    A competitive factor that reduces a product's sales, such as the debut of a competing brand.
  • canopy

    An awning or covering ledge that extends over the top of grocery fixtures. It may have lights or signs to draw attention to the products on display below.
  • CAO

    Computer-assisted ordering.
  • CAP

    Controlled atmosphere packaging.
  • car

    A transportation term that refers to a railroad car or railcar.
  • carload order

    A product that is shipped on a railcar and meets specific standards of weight and volume capacity, among others.
  • car-lot seller

    An agent that sells and ships products by railcar loads. For special promotions, the railcar serves as a storage unit for fast-moving merchandise.
  • carriage/shopping cart

    Four-wheeled baskets that customers use to transport merchandise to the checkout counters.
  • carrier

    A registered, licensed truck or rail company, which transports merchandise from one point to another. Also called a common carrier.
  • carry-in charge

    A service delivery fee that vendors charge retailers to unload and stage products in a store. See curb delivery.
  • carrying cost

    The cost of the capital employed in holding an asset (such as inventory) calculated as an interest rate (internal borrowing rate or opportunity cost of capital) times the amount of capital employed.
  • carryout clerk

    An employee who carries and loads groceries in a customer's vehicle.
  • cart corral

    A three-sided enclosure in a store's parking lot to collect shopping carts.
  • cart lock system

    A system that requires a coin, a quarter, to release a shopping cart.
  • cart, shopping

    A four-wheeled basket used to collect purchase items.
  • CASE

    Computer-aided software engineering.
  • case card

    A sign used to identify products.. Also called a stack card or header card.
  • case code

    A universal product code (U.P.C.). A product 's unique, machine-readable numeral printed on a product, cases and pallet loads.
  • case cost

    The wholesale cost of a case of products.
  • case count

    A receiving procedure that accepts an invoice's total-order case count instead of verifying the contents of each case.
  • case cube

    A standard measurement used to calculate a shipping container's volume.
  • case dollar return

    A retailer's gross profit calculated by subtracting the wholesale cost of a case from the retail price of a case.
  • case labels

    A product's identification and pricing label attached to a product or case when shipped.
  • case lot

    Unopened cases of products sold at a set price.
  • case pack

    The number of units of products packed in a case.
  • case ready

    Packaged, prepared, refrigerated or frozen foods that go from a shipping container to a sales floor.
  • case stocking

    A stocking procedure that removes a case lid and places a product on the shelf in an original container.
  • case weight

    The total weight of a case, a product and its packaging.
  • case wrap-arounds

    A decorative wrap around the base of a merchandising display. Also called base wrap.
  • case, refrigerated

    A refrigerated display unit for perishable products, such as dairy products or ice cream.
  • cases selected

    Includes only hard cases, that is, no repacks.
  • cash discount

    A percentage allowance deducted from an invoice under certain conditions, such as, two percent off the invoice if a customer pays the bill within ten days of receiving it.
  • cash flow

    The increase or decrease of cash resources, permitting money to be available for working capital, investments, and other expenses.
  • cash handling

    All operations that involve taking in or sending out money. Includes bonding employees; cash controls; coin shortages; making change at the checkout; forms; store deposits for banks. See accounting and controls; checkout operations; pilferage, security (cash protection).
  • cash store

    A retailer who sells goods for cash only.
  • cash wholesale grocer

    A wholesaler that sells to retailers for cash on deliveries or when the wholesaler allows credit on only one bill at a time.
  • cash-and-carry

    A policy that requires a wholesaler or retailer to pay cash upon delivery.
  • cash-and-carry wholesale grocer

    A wholesaler that allows retailers to select, pay cash and transport their own orders.
  • cashier

    See checker.
  • cashier's check

    See check, cashier's.
  • catalog

    A booklet of products, price lists and UPC codes used for electronic ordering. See preprint order form.
  • category

    A group of similar products; such as detergents, paper goods, etc.
  • category captain

    Within a category, the manufacturer's representative responsible for analyzing the product movement, assortment, inventory levels, promotion, buying and profitability for a specific geographic area or an entire chain.
  • category development index (CDI)

    A trend analysis that indicates the pace of sales of a product category in an area.
  • category killer

    A retailer, such as a mass merchandiser or a pet food superstore, able to undercut prices of most competitors because of high-volume sales.
  • category manager (CM)

    A person who analyzes product brands and mix, inventory levels, movement, shelf space allocation, promotions, buying, and profitability of a merchandise category.
  • category pricing

    A pricing policy that is used to determine the retail price for all products in a category.
  • cats & dogs

    Slow-moving products with few turns on the shelf.
  • CBT

    Computer-based training.
  • CDI

    Category development index.
  • CD-ROM

    Computer disk, read-only-memory. A disk that stores bits, bytes and multimedia.
  • ceiling cost

    A manufacturer's or supplier's limits to price increases on an item.
  • central billing

    A headquarters accounting department that processes invoices.
  • central buying

    A company headquarters' purchasing department.
  • centralized prepackaging

    A central facility that processes prepackaged perishables and ships the goods to stores.
  • cents-off

    A manufacturer's practice of printing a cents-off coupon on a product label to boost sales for that product.
  • cents-off coupon

    A certificate that provides for a cash refund or is deducted from the purchase price at the register.
  • certification sheet

    A listing of on-hand inventory amounts signed by a manager and turned in at inventory time.
  • certified check

    See check, certified.
  • CFC

  • chain

    A multi-unit retail operation with stores managed by a headquarters staff. Usually refers to a group of supermarkets under common ownership.
  • chain store

    A retail operation of a group of 11 or more stores, which operate under a similar name under one corporate ownership.
  • change agent

    Groups or individuals who use their skills and relationships to lead and implement change in an organization.
  • channel of distribution

    The producers and distributors of products from a farm to the table, a path that includes a grower, producer, manufacturer, broker, wholesaler, store and a consumer.
  • chargeback

    A manufacturer's bill to a retailer if the retailer fails to meet stated performance requirements.
  • check approval

    A manager's approval for a customer's check.
  • check drawer

    A drawer under a cash register that holds customers' checks.
  • check verification

    A store's electronic system that automatically verifies customers' checks.
  • check, cashier's

    A check drawn on the issuing bank; required when purchasing from a company or store that does not accept personal or company checks.
  • check, certified

    A check which is guaranteed by the bank issuing the check.
  • check, post-dated

    A check dated later than the date on which it was written.
  • checker

    A front end employee who rings up, totals and collects for a customer's order. Also known as a cashier.
  • checker accountability

    A process of verifying a till's accuracy, before and after a checker's shift.
  • check-in

    Receiving, checking and signing for merchandise delivered.
  • checking

    The process of recording customer purchases, taking payment, making change, processing coupons, bagging and all other functions inherent to the front end operation.
  • checkout operations

    Front-end operations, including the selection and training of checkers and baggers; parcel pickup and carryout services; front end scheduling; productivity; checkout equipment, including grocery bags, shopping carts, etc.; the universal product code, scanning and the electronic checkout; mandatory item pricing. See cash handling; electronic data processing; electronic funds transfer; food stamps.
  • checkout or checkstand

    A fixture in a supermarket where customer transactions occur and where the register, scanner, and bags are located. Also known as the front end.
  • checkout rack

    A rack in or near a checkout lane that displays high-impulse-buy merchandise, such as candy, gum, razor blades, cigarettes and magazines.
  • cheese rinds

    The exterior covering (wax coating, for example) on uncut cheese.
  • cherry picker

    A customer who shops at several supermarkets to find low-priced specials and promotions.
  • chlorofluorocarbon (CFC)

    A refrigerant chemical that the federal government has banned, which must be phased out of use by 2000.
  • circular

    An advertisement that looks like a newspaper ad distributed to homes. Also called a handbill or a flier.
  • class of trade

    A retail organization classed according to its method of doing business, such as a convenience store, supermarket, superstore, or a warehouse membership club.
  • classifications

    The family groups of products that a retail food store displays and sells.
  • clearinghouse

    A company that redeems consumer coupons from retailers and sends them to manufacturers for reimbursement.
  • client/server environment

    A network of computers; client refers to the desktop terminal; the server to the central processing unit (CPU).
  • clipstrip

    A display piece suspended from a gondola shelf, used to cross-merchandise small items.
  • close of business (COB)

    The last hour of a business day, or the last day of a week, month or year that business is conducted.
  • closed coded

    An expiration date on a product that a consumer cannot read.
  • club store

    A large retail store, (100,000 square feet or more), that sells only to members who pay an annual membership fee. Also referred to as a membership club store, warehouse club store or wholesale club.
  • cluster marketing

    A strategy to market products in stores with similar demographics.
  • CM

    Category manager.
  • CMA

    Calendar marketing agreement.
  • CMI

    Can Manufacturers Institute.
  • COB

    Close of business.
  • co-branded credit cards

    A credit card issued by a retailer and a credit card company.
  • COD

    Cash on delivery.
  • code date or dating

    A date and source code printed on an item to indicate its shelf life. Date codes simplify rotation and help prevent the sale of off-quality or spoiled products. See pull date.
  • code number

    An item number printed on a case or package by the manufacturer to indicate confidential information for pack identification or checking purposes. Accounts may use different code numbers to describe the same item.
  • COFC

    Container on a flat car.
  • coffin case or coffin freezer

    A waist-high fixture used to display frozen food, with a transparent door or no door for easy access. See upright freezer.
  • COGS

    Cost of goods sold.
  • cold spot

    An in-store bakery department that features baked goods furnished by an outside supplier or the supermarket's central bakery plant. No baking is done in the store. A cold spot department may have service or self-service cases and typically sells both unpackaged and prepackaged products.
  • cold storage

    A facility that stores frozen foods and perishable items that need refrigeration or special handling.
  • collateral

    An asset used to secure a loan.
  • collateral material

    Point-of-purchase and merchandising materials that support special sales efforts, such as seasonal or holiday promotions or a new product introduction.
  • collection

    A process of collecting monies owed.
  • collection letter

    A business letter requesting that a customer pay an overdue bill for products or services received.
  • color break

    The use of contrasting colors of products to create an eye-catching display.
  • column inch

    A newspaper measurement unit, one inch long and one column wide. Ad prices are multiplied by column inches.
  • co-marketing

    A joint effort between a retailer and a manufacturer to promote products.
  • combination deal

    A trade deal including at least two manufacturer's allowances, such as an advertising allowance and a purchasing allowance.
  • combination feature

    Multiple products offered together at a single unit price.
  • combination rate

    A media term for a special rate offered to companies that advertise in two or more publications, radio or television stations owned by the same company.
  • combination salesperson

    An employee of a broker or a manufacturer who has both wholesale and retail sales responsibilities.
  • combination store