Expanding Organic Sales, Hispanic Marketing Strategies, Hot New Products, Supercenter Competition, Breakthrough Technologies and Global Retailing Trends Highlight 2003 FMI Show Close-Ups Schedule Mar 11, 2003 WASHINGTON, DC — March 11, 2003 — Expanding organic sales, Hispanic marketing strategies, new product trends, private label sales, supercenter competition, breakthrough front-end technologies and trends in global retailing highlight the Close-Ups educational program that will be presented at the 2003 FMI Show, May 4-6 in Chicago.Close-Ups, a series of fast-paced, to-the-point workshops held on the exhibit floor, focus on contemporary food retailing issues. Featured facilitators include industry experts, authors, top-level marketing executives and others. FMI will present 28 Close-Up sessions in the North and South Halls of McCormick Place during the three-day convention. Scheduled sessions and presenters: Sunday, May 4 NORTH HALL 11:00 a.m. Where We Are Today and Where We’re Going in Hispanic Marketing and Merchandising Bill Bishop, President, Willard Bishop Consulting, LTD David Morse, Consultant Noon Sunrise 2005: Are You Ready?Greg Rowe, Director, Food & Beverage, Uniform Code Council 1:00 p.m. Supermarket System Engineering Clive Samuels, President, Clive Samuels and Associates, Inc. 2:00 p.m. Petroleum Marketing Nick Weston, Sun Microsystems, Inc. 3:00 p.m. Automation: The New Wave in Employee Hiring Mel Kleiman, President, Humetrics SOUTH HALL 11:00 a.m. Fresh Perspectives: Merchandising Opportunities to Increase Produce Sales Karen Caplan, Frieda’s, Inc. Noon Dollar Stores: Supermarket Competition or Complement? Tom Rubel, President, Retail Forward, Inc. 1:00 p.m. The Art of Giving Great Service Maggie Bayless, Managing Partner, Zingerman’s Training, Inc. 2:00 p.m. Add a Nickel to Your Net Chuck Coonradt, CEO, and Richard Williams, Ph.D., The Game of Work 3:00 p.m. New Product Success and Failure: Myths and Realities Joe Willke, President, ACNielsen — BASES Monday, May 5 NORTH HALL 11:00 a.m. Winning With Private Label Peter Brennan, Daymon Associates, Inc. Noon New Product Trends for 2003 Valerie Skala, Vice President, Analytic Product Management & Development, Information Resources, Inc. 1:00 p.m. Advanced Technologies for Refrigeration Cases Van D. Baxter, Building Equipment Group, Engineering Science & Technology Division, Oak Ridge National Laboratory 2:00 p.m. Growth Through Single and Multi-Unit Acquisitions: The Opportunity and Process for Independent Retailers Jeff Menashe, Principal, The Food Partners 3:00 p.m. From Good to Great: How the Best Supermarkets Leverage Specialty Foods John Roberts, President, National Association for the Specialty Food Trade Bill Skura,Vice President, USA, Wasa SOUTH HALL 11:00 a.m. Certified Organic Foods: Fastest Growing Segment of the U.S. Food Industry Cheryl Bottger, Corporate Vice President, Natural Food Sales, Tree of Life, Inc. Noon Trends in Global Retailing Paul Lainis, Vice President, Global Retail Services, AC Nielsen 1:00 p.m. Trends in Global Retailing (Presented in Spanish) Rick Parra, Director, Retail Services, AC Nielsen Latin America 2:00 p.m. Trends in Global Retailing (Presented in Japanese) Joe Palermo, Vice President, Marketing, Global Services, AC Nielsen 3:00 p.m. Drilling Down for Dollars Harold Lloyd, President, H. Lloyd & Associates Tuesday, May 6 NORTH HALL 11:00 a.m. Value and Benefits of Data Synchronization Simon Bell, Principal, A.T. Kearney, Inc. Noon Beware: Changing Prices Can Damage Price Image John Shap, Senior Vice President, Sales and Marketing, Demand Tec 1:00 p.m. Aisle Management: A New Process to Optimize Your Assets Paul Weitzel, Vice President, Willard Bishop Consulting, LTD 2:00 p.m. Check It Out — New Technologies for the Front End Glenn Hershey, Vice President, Kurt Salmon Associates Robert Wong, Senior Manager, Kurt Salmon Associates SOUTH HALL 11:00 a.m. The Deli: The Last Supermarket Frontier Gaurav Kapoor, Senior Managing Associate, New England Noon What Women Want: Meeting the Wellness Needs of Women Shoppers Jim Wisner, President, Wisner Retail Marketing, Inc. 1:00 p.m. Cross-Channel Differentiation Kali Klena, Vice President, Retail Analytics, Information Resources, Inc. 2:00 p.m. Here Comes the Super Center — Will I Survive? Harold Lloyd, President, H. Lloyd & AssociatesFor details about the 2003 FMI Show, visit the show Web site at www.fmishow.org.