WASHINGTON, DC — March 11, 2003 — Expanding organic sales, Hispanic marketing strategies, new product trends, private label sales, supercenter competition, breakthrough front-end technologies and trends in global retailing highlight the Close-Ups educational program that will be presented at the 2003 FMI Show, May 4-6 in Chicago.

Close-Ups, a series of fast-paced, to-the-point workshops held on the exhibit floor, focus on contemporary food retailing issues. Featured facilitators include industry experts, authors, top-level marketing executives and others. FMI will present 28 Close-Up sessions in the North and South Halls of McCormick Place during the three-day convention.

Scheduled sessions and presenters:




   Sunday, May 4


               11:00 a.m.

   Where We Are Today and Where We’re Going in Hispanic Marketing and Merchandising
Bill Bishop, President, Willard Bishop Consulting, LTD
David Morse, Consultant



          Sunrise 2005: Are You Ready?
Greg Rowe, Director, Food & Beverage, Uniform Code Council

1:00 p.m.Supermarket System Engineering

   Clive Samuels, President, Clive Samuels and Associates, Inc.
2:00 p.m.Petroleum Marketing

   Nick Weston, Sun Microsystems, Inc.
3:00 p.m.Automation: The New Wave in Employee Hiring

   Mel Kleiman, President, Humetrics

11:00 a.m.Fresh Perspectives: Merchandising Opportunities to Increase Produce Sales

          Karen Caplan, Frieda’s, Inc.
NoonDollar Stores: Supermarket Competition or Complement?

          Tom Rubel, President, Retail Forward, Inc.
1:00 p.m.The Art of Giving Great Service

          Maggie Bayless, Managing Partner, Zingerman’s Training, Inc.
2:00 p.m.Add a Nickel to Your Net

          Chuck Coonradt, CEO, and Richard Williams, Ph.D., The Game of Work
3:00 p.m.New Product Success and Failure: Myths and Realities

          Joe Willke, President, ACNielsen — BASES

   Monday, May 5


   11:00 a.m.

   Winning With Private Label
Peter Brennan, Daymon Associates, Inc.


          New Product Trends for 2003

          Valerie Skala, Vice President, Analytic Product Management & Development, Information Resources, Inc.
1:00 p.m.Advanced Technologies for Refrigeration Cases

          Van D. Baxter, Building Equipment Group, Engineering Science & Technology Division, Oak Ridge National Laboratory
2:00 p.m.Growth Through Single and Multi-Unit Acquisitions: The Opportunity and Process for Independent Retailers

   Jeff Menashe, Principal, The Food Partners
3:00 p.m.From Good to Great: How the Best Supermarkets Leverage Specialty Foods

   John Roberts, President, National Association for the Specialty Food Trade

   Bill Skura,Vice President, USA, Wasa
11:00 a.m.Certified Organic Foods: Fastest Growing Segment of the U.S. Food Industry

   Cheryl Bottger, Corporate Vice President, Natural Food Sales, Tree of Life, Inc.
NoonTrends in Global Retailing

        Paul Lainis, Vice President, Global Retail Services, AC Nielsen
1:00 p.m.Trends in Global Retailing (Presented in Spanish)

        Rick Parra, Director, Retail Services, AC Nielsen Latin America
2:00 p.m.Trends in Global Retailing (Presented in Japanese)

        Joe Palermo, Vice President, Marketing, Global Services, AC Nielsen
3:00 p.m.Drilling Down for Dollars

        Harold Lloyd, President, H. Lloyd & Associates
Tuesday, May 6
11:00 a.m.Value and Benefits of Data Synchronization

        Simon Bell, Principal, A.T. Kearney, Inc.
NoonBeware: Changing Prices Can Damage Price Image

        John Shap, Senior Vice President, Sales and Marketing, Demand Tec
1:00 p.m.Aisle Management: A New Process to Optimize Your Assets

        Paul Weitzel, Vice President, Willard Bishop Consulting, LTD
2:00 p.m.Check It Out — New Technologies for the Front End

        Glenn Hershey, Vice President, Kurt Salmon Associates

        Robert Wong, Senior Manager, Kurt Salmon Associates
11:00 a.m.The Deli: The Last Supermarket Frontier

        Gaurav Kapoor, Senior Managing Associate, New England
NoonWhat Women Want: Meeting the Wellness Needs of Women Shoppers

        Jim Wisner, President, Wisner Retail Marketing, Inc.
1:00 p.m.Cross-Channel Differentiation

          Kali Klena, Vice President, Retail Analytics, Information Resources, Inc.
2:00 p.m.Here Comes the Super Center — Will I Survive?

        Harold Lloyd, President, H. Lloyd & Associates

For details about the 2003 FMI Show, visit the show Web site at www.fmishow.org.