Join FMI and Mel Kleiman, International Authority on Recruiting and Retaining Employees and Founder,Humetrics, LP, for a discussion successful practices that can help you manage front line employees at store level.
Now more than ever in this tough economy, it is vital that the people that directly serve your customers every day are well trained and well equipped to help differentiate your store from the competition. Key areas of discussion will include:
the unique opportunities to be found in today’s labor market
the future of the post recession labor market
addressing the difficulty the food industry has hiring and retaining STAR employees
ways store managers can take advantage of today’s labor market
the biggest mistakes made in attracting, selecting and training the best employees
Building upon key themes and concepts to be presented FMI's Future Connect Conference on October 12-14, 2009, Mel Kleiman, President Founder of Humetrics. will help you translate your knowledge of store management into strategies and actions that will reduce turnover and contribute to growth and profitability.