WASHINGTON, DC — April 23, 2003 — In recognition of excellence in customer or community services, the Food Marketing Institute (FMI), announced today the finalists in the 2003 Store Manager Superior Service Awards competition. The four winners will be announced during the 2003 FMI Show in Chicago.

“Exemplary store managers are essential to successful operations,” said Brian Tully, senior vice president, FMI. “FMI applauds all of the finalists of the Manager Superior Service Awards for their dedication and excellence in customer and community service.”

Store managers were asked to send in innovative stories of how they have excelled in the areas of customer or community service. The contest was open to in-store managers employed by food retail, mass merchandise and convenience store operators anywhere in the world. Entrants must have been employed at the same store for at least one year. An eight-member panel of judges — including two from Hallmark Greetings, the competition sponsor — then evaluated the entries on originality, creativity and significance of the customer service effort.

All 20 finalists will receive hotel accommodations and complimentary registration for the 2003 FMI Show, May 4-6 at the McCormick Place Convention Center. Winners will receive a plaque and a check for $1,000.

The contest finalists, stores and locations are:

Ed Moore

Benton “King” Vaughan

Brent Roe

Jeffery Iwamuro

Mitch Streit

Cliff Allison

Mark Meadows

Jim Ross

Rob Ravel

Angel Andújar

Jerry Paddack

Thomas McLawhorn

Dean Sculthorpe

Craig Mytton

Kevin Fry

Bob Montgomery

Yehuda Kabessa

Sheila Carr

Paul Herman

Lee Harris

K-VA-T Food Stores



Potash Bros. Supermart



Harmons Brickyard


County Market

Pueblo International, LLC

Tom Thumb

Farm Fresh Supermarkets

Ukrop’s Supermarkets

Vons Supermarkets

Roche Bros.

Genuardi Family Markets

Universe Club-Supersol


Giant Eagle


Kingsport, TN

Ft. Walton Beach, FL

Elizabeth, CO

Chicago, IL

Belton, MO

Fairbanks, AK

Salt Lake City, UT

La Plata, MD

Monmouth, IL

San Juan, PR

Trophy Club, TX

Virginia Beach, VA

Williamsburg, VA

Las Vegas, NV

Norton, MA

Voorhees, NJ

Tel Hanan, Israel

Fort Collins, CO

Avon Lake, OH

Chatsworth, GA

The FMI Show — The Place to Be in 2003

The 2003 FMI Show will be an event like no other, offering unprecedented service and customized benefits. Participants of all sizes will find value, efficiency and productivity in this once-a-year gathering of industry leaders from all over the globe.

For more information, contact FMI convention services at 202-452-8444; call FMI’s Fax-on-Demand Show Infoline at 1-800-890-SHOW (7469); or visit the 2003 FMI Show Web site (www.fmishow.org) for details about exhibitors and workshops, and to register online.