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Electronic (digital download/no shipping)
Non-member - $59.00
The omnichannel shopper –an evasive target that has proven far easier to define than to capture. Changing journeys. Multiple touchpoints. A constant barrage of content attempting to capture shorter attention spans, valuable time, and elusive wallets. And now in 2020, a dramatic, unexpected, and possibly permanent change to both buying behaviors and economic circumstances driven by COVID-19.
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