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Despite the growing popularity of ecommerce for retail and grocery, particularly in the wake of the COVID-19 pandemic, the great majority of groceries are still purchased in or fulfilled by physical retail stores. As retailers continue to serve the bulk of customers in store while also accommodating an accelerated increase in online shoppers, one thing is certain –the pressure is intensifying for retailers to create a positive customer experience.
| Product ID: | 1000161 |
|---|---|
| Publication Year: | 2020 |
| Pages, Size, or Length: | 8 |
Industry Topics address your specific area of expertise with resources, reports, events and more.
Our Research covers consumer behavior and retail operation benchmarks so you can make informed business decisions.
Events and Education including online and in-person help you advance your food retail career.
Food Safety training, resources and guidance that help you create a company food safety culture.
Government Affairs work — federal and state — on the latest food industry policy, regulatory and legislative issues.
Get Involved. From industry awards to newsletters and committees, these resources help you take advantage of your membership.
Best practices, guidance documents, infographics, signage and more for the food industry on the COVID-19 pandemic.
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