Join FMI and Rob Bell in a discussion of how successful managers can gain the skills needed to be effective leaders. Once in a leadership role, success is no longer judged by individual achievement. Successful leaders have the ability to inspire associates to consistently give their best effort.
New managers need education and training on the skills that will help them inspire team members to perform at high levels. People will work harder and go the extra mile when they are inspired rather than required.
Participate in this Webinar to learn:
The difference between management and leadership
Four characteristics of excellent leaders
The importance of developing & communicating your non-negotiables
Techniques to energize your team to use their discretionary effort to go the extra mile
How to involve everyone on your team to identify opportunities to add sparkle & polish to your customers’ experiences
Whether we mean to or not, WE ALL LEAD BY EXAMPLE!
Building from the leadership concepts shared, Rob Bell will conduct sessions to help you “Unleash the Power of Mentoring” in your company during FMI’s Future Connect Conference on October 12 – 14, 2009.