WASHINGTON, DC — March 1, 2002 — Recognizing supermarket store managers who excel in customer service, Food Marketing Institute (FMI) presents the Third Annual FMI Store Manager Customer Service Contest. Contest winners receive free registration to the FMI Show being held May 5-7 in Chicago.

“Supermarket store managers who understand the importance of courtesy and who always express a willingness to extend themselves for shoppers represent the best loyalty marketing program of all,” notes Kathi Trepper, FMI’s vice president of marketing and international services. “FMI is thrilled to present the store manager customer service award to honor those outstanding individuals who have truly gone above and beyond the call of everyday duties.”

Store managers are asked to send in their most innovative stories about how they have excelled in the area of customer service. Entries will be judged on originality, creativity and significance of the customer service effort.
The contest is open to in-store managers employed by food retail, mass merchandise and convenience store operators anywhere in the world.

Four winners will receive complimentary registration to the 2002 FMI Show; special recognition (along with their employers) in the official show guide, and formal recognition at FMI’s Annual Reception and Dinner.

For more information, or to enter the contest, please contact Carrie Chavis at 202-220-0811 or cchavis@fmi.org.