Omnichannel
As we experience shifts in consumer behaviors and trends with online food retail, we have several key initiatives and resources focused on omnichannel, including ecommerce, click and collect, delivery, meal kits and more. Take advantage of our resources and contact us to join our active working groups.
Omnichannel Blog Posts
FMI Omnichannel Resources
Boardroom Volume 9
This journal discusses food industry supply chain disruption, labor shortages and workforce challenges, technology transformation, changing marketplace and societal dynamics, evolving consumer behaviors, and rising ESG expectations.
Transparency Trends 2023: Food Shoppers Increasingly Prioritize Information
This report tracks shifting perspectives and takes a deeper dive than before into topics including front-of-pack labels, use of digital research tools and attitudes about online vs. in-store shopping.
U.S. Grocery Shopper Trends 2023 Series
This report series explores food shoppers' journeys and behaviors.
Power of Private Brands 2021: Accelerating Private Brands in Grocery Ecommerce
This report offers private brands professionals a valuable resource for their marketing, website and ecommerce teams to work together to create a more dynamic ecommerce user experience.
2021 Digitally Engaged Food Shopping
FMI and NielsenIQ have partnered on this infographic that analyzes the latest on the digital food shopper.
AI Done Right
Over the past decade, consumer demand for personalization in retail has changed the way the industry operates. In order to drive loyalty, retailers must have the right price, the right promotion, and the right products for their customers.
Autonomous Shelf Auditing Robots
As retailers continue to serve the bulk of customers in store while also accommodating an accelerated increase in online shoppers, one thing is certain –the pressure is intensifying for retailers to create a positive customer experience.
How AI Helps Grocers Overcome COVID-19 Challenges
Which historical data would have helped you anticipate the surge in the demand for flour and yeast? Who knew that during pandemics, people...bake?
It’s Time to Rethink Availability vs. Waste in Your Grocery Supply Chain
For fresh products, it is essential to get the demand forecasts right. Specifically, grocers must get them right on the day-level to capture demand variation throughout the week.
Micro-fulfillment: Launching into the Future of Grocery Retailing
The dialogue around eGrocery (the practice of selling groceries online) has shifted dramatically. Online grocery fulfillment is no longer merely a luxury for grocery retailers. The eGrocery revolution is inevitable.
New Normal, New Opportunities
The swift pivot to a remote working culture has proven to be an unexpected hero during this crisis, helping mitigate damage to the economy even as adoption of new technologies fundamentally changes the way business operate.
Shopper Engagement: Old Problem, New Solutions
The omnichannel shopper –an evasive target that has proven far easier to define than to capture. And now in 2020, a dramatic, unexpected, and possibly permanent change to both buying behaviors and economic circumstances driven by COVID-19.
The Grocery Shopping Habits of Gen Z and Millennials
This report examines the online and in-store grocery shopping journey of Gen Z and millennials through their perceptions, behaviors and attitudes toward grocery shopping today and their expectations for the future
The Omnishopper Imperative For Food Retailers
This report looks at the demographics of the omnishopper and the overall scope of products and categories considered for the online size of the prize, in the face of quickly changing food-at-home buying habits.
Executive Workbook 2019: Following the Profitable Path to Your Digitally Engaged Grocery Shoppers
This workbook helps companies think through their organizational structure, partnering and strategy to adopt at the pace of change upon us.
Leadership
FMI's Asset Protection Council includes senior level asset protection executives from food retailers and wholesalers who advise, guide and support our activities related to asset protection, loss prevention, crisis management, cyber security, risk management,
operations and safety.
Learn More
FMI's Risk and Safety Council plans education and networking events for food retail risk and safety professionals
and provides input and guidance about our risk management and safety issues efforts.
Learn More
Industry Topics address your specific area of expertise with resources, reports, events and more.
Our Research covers consumer behavior and retail operation benchmarks so you can make informed business decisions.
Events and Education including online and in-person help you advance your food retail career.
Food Safety training, resources and guidance that help you create a company food safety culture.
Government Affairs work — federal and state — on the latest food industry policy, regulatory and legislative issues.
Get Involved. From industry awards to newsletters and committees, these resources help you take advantage of your membership.
Best practices, guidance documents, infographics, signage and more for the food industry on the COVID-19 pandemic.
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