The first three programs — SuperSafeMark, Shoplifting Awareness and Suggestive Selling — are now available for purchase. SuperSafeMark is FMI’s landmark food safety training program. Shoplifting Awareness focuses on the characteristics of shoplifters and organized retail theft rings. Suggestive Selling provides instruction on how to greet customers, ask questions, listen effectively and sell products. A fourth program, Sexual Harassment, will be available in July.
This joint venture will also reformat existing FMI educational and training videos for online use. “This partnership will provide new opportunities for food retail associates to improve their basic skills and enhance their professional development in a convenient and cost-effective manner,” said FMI Senior Vice President Michael Sansolo.
“LearnSomething is pleased to work with FMI to offer its members high quality training solutions that will meet the unique needs of the supermarket industry,” said LearnSomething CEO Steve Roden. “These programs expand beyond the conventional and allow companies to offer consistent training across their organizations.”
All training products will be available for purchase through the online FMI Store (www.fmi.org/store). The average cost for one user will range from $30 to $60, and the cost will decrease as companies increase their number of users.
Food Marketing Institute (FMI) conducts programs in public affairs, food safety, research, education and industry relations on behalf of its nearly 1,250 food retail and wholesale member companies in the United States and around the world. FMI’s U.S. members operate more than 25,000 retail food stores and almost 22,000 pharmacies with a combined annual sales volume of nearly $650 billion. FMI’s retail membership is composed of large multi-store chains, regional firms and independent operators. Its international membership includes 126 companies from more than 65 countries. FMI’s nearly 330 associate members include the supplier partners of its retail and wholesale members.
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