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FMI’s “Managing Your Best” Training Video Offers Problem-Solving, Decision-Making, Trust Building and Conflict Resolution Techniques for Retail Store Managers

FMI’s “Managing Your Best” Training Video Offers
Problem-Solving, Decision-Making, Trust Building and Conflict Resolution Techniques for Retail Store Managers
June 20, 2005
WASHINGTON, DC — June 20, 2005 — A new video training program for retail store managers is available from the Food Marketing Institute (FMI). The video, “Managing Your Best: Effective Skills for Retail Managers,” emphasizes strategies for problem-solving, decision-making, trust building and conflict resolution.
     

“Managers play a crucial role in cultivating a positive work environment for store employees,” said Kimberly Roberts, FMI’s senior manager of education programs.   “This video offers retail managers leadership techniques to develop a positive, productive workforce.”
     

The video focuses on developing key managerial skills, including:


  • Making decisions in a timely manner

  • Solving problems

  • Delegating tasks to subordinates to increase their skill sets

  • Encouraging associates to work together to accomplish tasks

  • Building trust by making everyone feel like they are part of the team


“Managers can directly influence employee satisfaction by providing feedback on performance, reducing conflict and encouraging personal growth and development,” Roberts added.
     

The program includes a 28-page, self-study guide for managers to complete after viewing the video. This includes worksheets covering the five key skills identified in the 22-minute video.
     

To purchase "Managing Your Best" ($125 members, $213 associate members, $250 nonmembers), visit the FMI Store at www.fmi.org/store/.

Food Marketing Institute proudly advocates on behalf of the food retail industry. FMI’s U.S. members operate nearly 40,000 retail food stores and 25,000 pharmacies, representing a combined annual sales volume of almost $770 billion. Through programs in public affairs, food safety, research, education and industry relations, FMI offers resources and provides valuable benefits to more than 1,225 food retail and wholesale member companies in the United States and around the world. FMI membership covers the spectrum of diverse venues where food is sold, including single owner grocery stores, large multi-store supermarket chains and mixed retail stores. For more information, visit www.fmi.org and for information regarding the FMI foundation, visit www.fmifoundation.org

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