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FMI’s “Managing Your Best” Training Video Offers Problem-Solving, Decision-Making, Trust Building and Conflict Resolution Techniques for Retail Store Managers

FMI’s “Managing Your Best” Training Video Offers
Problem-Solving, Decision-Making, Trust Building and Conflict Resolution Techniques for Retail Store Managers
June 20, 2005
WASHINGTON, DC — June 20, 2005 — A new video training program for retail store managers is available from the Food Marketing Institute (FMI). The video, “Managing Your Best: Effective Skills for Retail Managers,” emphasizes strategies for problem-solving, decision-making, trust building and conflict resolution.
     

“Managers play a crucial role in cultivating a positive work environment for store employees,” said Kimberly Roberts, FMI’s senior manager of education programs.   “This video offers retail managers leadership techniques to develop a positive, productive workforce.”
     

The video focuses on developing key managerial skills, including:


  • Making decisions in a timely manner

  • Solving problems

  • Delegating tasks to subordinates to increase their skill sets

  • Encouraging associates to work together to accomplish tasks

  • Building trust by making everyone feel like they are part of the team


“Managers can directly influence employee satisfaction by providing feedback on performance, reducing conflict and encouraging personal growth and development,” Roberts added.
     

The program includes a 28-page, self-study guide for managers to complete after viewing the video. This includes worksheets covering the five key skills identified in the 22-minute video.
     

To purchase "Managing Your Best" ($125 members, $213 associate members, $250 nonmembers), visit the FMI Store at www.fmi.org/store/.

Food Marketing Institute (FMI) conducts programs in public affairs, food safety, research, education and industry relations on behalf of its nearly 1,250 food retail and wholesale member companies in the United States and around the world. FMI’s U.S. members operate more than 25,000 retail food stores and almost 22,000 pharmacies with a combined annual sales volume of nearly $650 billion.  FMI’s retail membership is composed of large multi-store chains, regional firms and independent operators. Its international membership includes 126 companies from more than 65 countries. FMI’s nearly 330 associate members include the supplier partners of its retail and wholesale members. 

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