“Store managers play a pivotal role in defining the personality of their stores,” said FMI President and CEO Tim Hammonds. “FMI congratulates all of the finalists of the Store Manager Superior Service Awards for their commitment to serving their customers, improving their stores and advancing their communities.”
Store managers or their supporters were asked to submit innovative stories describing how the manager has gone above and beyond the ordinary in the areas of customer or community service. The contest was open to in-store managers employed in the food retail, mass merchandise and convenience store industries. Entrants must have been employed at the same store for at least one year.
FMI staff and a panel of outside judges evaluated the entries on originality, creativity, impact on store growth, customer satisfaction and community relations.
The 18 finalists receive two tickets to the 2005 FMI Show, two tickets to a VIP reception and three nights of hotel accommodations in Chicago. The three grand prize winners will be announced on Sunday, May 1, following FMI’s SPEAKS! presentation, when they will each be awarded a $1,000 check.
The contest finalists, stores and locations are:
The FMI Show — The Place to Be in 2005
The 2005 FMI Show will be an event like no other, offering unprecedented service and customized benefits. Participants of all sizes will find value, efficiency and productivity in this once-a-year gathering of industry leaders from all over the world. For more information, visit the 2005 FMI Show Web site (www.fmishow.org) for details on exhibitors and workshops, and to register online.
Food Marketing Institute (FMI) conducts programs in public affairs, food safety, research, education and industry relations on behalf of its nearly 1,250 food retail and wholesale member companies in the United States and around the world. FMI’s U.S. members operate more than 25,000 retail food stores and almost 22,000 pharmacies with a combined annual sales volume of nearly $650 billion. FMI’s retail membership is composed of large multi-store chains, regional firms and independent operators. Its international membership includes 126 companies from more than 65 countries. FMI’s nearly 330 associate members include the supplier partners of its retail and wholesale members.
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