Manager

Category D: (International), Finalist

Marjana Ješe Zuka

Spar Slovenia
Ljubljana, Slovenia

Marjana Jese Zuka has managed Spar Slovenia’s flagship store for the last four years. Today, Zuka’s store is used as a training ground for many of Spar Slovenia’s new employees. She puts an emphasis on training workshops and the company’s e-learning platform. 

Zuka’s store has been the first to experiment with click-and-shop, self-checkout and new innovative layouts, truly making her store the first stop for all new ideas and the company’s most promising new employees.

Known as a thought-leader and innovator throughout the Spar chain, Zuka’s store is always the first to experiment with new initiatives before they go company-wide.

Zuka’s Spar store came in third in a company-wide mystery shopper customer satisfaction survey, the first time any Spar store in Slovenia had ever earned a prize in the annual competition.

Under her leadership, the store underwent a big refurbishment and she successfully led it during the time of the recession.