Lori Hodgkinson thinks “engagement” whenever she thinks about how to improve financial performance at her ShopRite of Croton. That is, engagement with employees. Hodgkinson adds team-building activities into almost every weekly department manager meeting.
She has started a People-on-the-Move initiative that identifies talented individuals and creates professional and learning challenges for them, including a book club for high-potential female associates.
In March, Lori Hodgkinson and her team saw their pictures on a special commemorative Cheerios box after raising $1 million for the General Mills annual fight against hunger and being named one of the campaign’s top fund-raising teams.
Loyalty to her employees paid off when her team reciprocated by leading their store last year to 10 individual department sales records, breaking a total store sales record and increasing total store sales by 24 percent over the previous year.
Lori is a team first store leader, who encompasses the qualities needed to engage and inspire a multi-generational workforce, while attracting and delighting a diverse customer-base.