10:00 AM - 5:30 PM


1:30 PM - 1:45 PM

Future Leaders eXperience Welcome Remarks and Setting The Stage

  • Dagmar Boggs - Chief Retail Sales and Bottler Operations Officer, The Coca-Cola Company
  • Mark Skogen - President and CEO, Festival Foods

1:45 PM - 2:30 PM

The Canyon

Understand the critical role managers play in driving culture and strategy execution.

  • Recognize the canyons that often exist in organizations and how they affect results.
  • Understand the critical role that leaders play in accelerating strategy.
  • Identify issues leaders face as they connect their people with the strategy.
  • Have a navigation system - a Compass - to guide you through the challenges of your role.

2:30 PM - 2:45 PM


2:45 PM - 4:00 PM

Know My Role

Put people first. Make your team your top priority.

  • Describe the impact leaders can have when people are their #1 priority.
  • Identify what keeps you from making your people your #1 priority and determine strategies to overcome those obstacles.

4:00 PM - 4:15 PM


4:15 PM - 5:00 PM

Keynote Session

5:00 PM - 5:30 PM

Celebrating Our Store Managers

Sponsored by The Coca-Cola Company

6:00 PM - 9:00 PM

Lafayette Offsite Social

Escape the confines of the hotel and enjoy great conversation, great food and awesome live music at Lafayette’s Music Hall located at Pointe, Orlando. Enjoy tasty drinks and delectable southern dishes inside or network outside in the sunny Orlando weather. 

Lafayette’s is located a short walk from the Hyatt hotel – please come hungry and don’t forget to wear your badge to this private event just for Future Leaders eXperience attendees!

7:30 AM - 5:00 PM


7:30 AM - 8:30 AM


8:30 AM - 10:00 AM

Know My Industry

Understand the big picture and know how your team impacts it.

  • Review critical areas of change in the food retail industry: competitive landscape, changing consumer behaviors, trends impacting customer expectations, and different perspectives from industry stakeholders.
  • Recognize the influence leaders have in setting their organization apart from others in the industry.

10:00 AM - 10:30 AM


10:30 AM - 12:15 PM

Connect My Team

Connect daily work to why it matters.

  • Recognize the business impacts of engagement.
  • Give perspective on the big picture of the organization.
  • Inspire purpose with a team story that tells what your team does and why it matters.

12:15 PM - 1:15 PM


1:15 PM - 1:45 PM

U.S. Grocery Shopper Trends Activity

1:45 PM - 3:15 PM

Build Relationships

Focus on developing a great team; the business results you want will follow.

  • Ask the kinds of questions that build strong working relationships.
  • Recognize the positive effects of investing in the emotional bank accounts of your team members.
  • Strengthen your relationships by using behaviors and actions that enhance communication and increase trust.

3:15 PM - 3:45 PM


3:45 PM - 5:00 PM

Be Clear

Avoid performance issues that stem from unclear expectations.

  • Recognize the importance of being clear as a way to maintain engagement and efficiently achieve results.
  • Consistently follow six steps that ensure you are clear about your expectations.

6:30 PM - 9:30 PM

Open for Company Group Dinners

7:00 AM - 12:30 PM


7:00 AM - 8:00 AM


8:00 AM - 10:15 AM

Coach and Develop

Drive individual and team performance.

  • Improve team members’ performance by providing timely, honest feedback.
  • Conduct more effective coaching conversations through preparation.
  • Better identify the root causes of performance issues.
  • Use a guiding framework for a coaching conversation.

10:15 AM - 10:30 AM


10:30 AM - 11:15 AM


Take steps to sustain what you've started and maintain engagement.

  • Recognize the importance of celebrating wins.
  • Determine opportunities and ways to celebrate and appreciate.
  • Understand how to maximize the impact of celebrating and appreciating others.

11:15 AM - 11:45 AM

Leader GPS and Next Steps

Apply the Leadership Navigation System

  • Put people first. Make your team your top priority, not the work.
  • Understand the big picture and how your team impacts it.
  • Ignite team performance by honing leadership skills.
  • Connect daily work to why it matters.

11:45 AM - 12:30 PM

Closing Keynote