8:00 AM - 5:00 PM

Committee Meetings (Committee members only)

12:00 PM - 5:00 PM

Food Retail 20/20 (By invitation only)

As food retail leaders, you can see the future is just around the corner but can't quite bring the blurry outlines into focus. You know it includes re-engineering the center store, more fresh, ready-to-eat, omnichannel and artificial intelligence. But exactly how and what it means for your business may not be as clear. How do you make workforce changes and plan for these shifts?
 

Gain greater clarity at this exclusive, invitation-only forum for food retail executives, presented by FMI in conjunction with our knowledge partner, McKinsey & Company.

Learn more.

12:00 PM - 5:30 PM

Industry Collaboration Council (By invitation only)


6:00 PM - 7:30 PM

Joint Reception (By invitation only)


7:00 AM - 5:00 PM

Board-level Meetings (Board members only)

7:30 AM - 6:00 PM

Refresh Lounge

7:30 AM - 7:00 PM

Registration

9:30 AM - 12:00 PM

Tech Talks

Explore the latest innovations with Tech Talks, 8-minute presentations with your technology partners.

9:30 AM - 9:50 AM

Tech Talk: Understanding the Consumer Behaviors of Gen Z and Millennial Grocery Shoppers

FMI and the University of Southern California – Marshall School of Business have collaborated on a nationwide research study to gain an understanding of the consumer behaviors of Gen Z and millennial grocery shoppers. Hear their findings with a focus on the three C’s – technology-enabled customization, a new level of convenience leveraging omnichannel strategies, and a better understanding of the similarities and differences between the Gen Z and Millennial shoppers’ consumer journeys.

Speakers:
  • Diane Badame - Academic and Program Director of the MS in Marketing Program and Professor of Clinical Marketing, USC Marshall
  • Emily Chou - Graduate Student, USC Marshall
  • Elizabeth Cruz - Graduate Student, USC Marshall
  • Elena Sakovsky - Graduate Student, USC Marshall

9:50 AM - 10:00 AM

Tech Talk: Anatomy of the Modern Promotion: Leverage AI to Optimize Performance and Collaboration

Discover how AI-powered promotion optimization tools can provide prescriptive recommendations about what, where, when, and how to promote store products leading to better scenario planning and tighter predictions about promotion performance. With less time spent scrolling through spreadsheets, more time can be spent building mutually beneficial promotional plans, resulting in greater ROI on promotional spend for both retailers and suppliers. 
Speakers:
  • Matt Brewer - Head of Product Marketing, Symphony RetailAI

10:00 AM - 11:00 AM

Demo: The Rapidly Evolving World of the Food Industry

Does everyone in your organization understand the “big picture” of the food industry? What if they did? How would it impact the way contributed each day? The Food Retail Learning Map® Experience, offered by FMI and Root Inc. (Root), gives everyone in your organization a birds-eye view of the rapidly evolving food retail industry.
Stop by and see how it works! Real managers from FMI members will go through the experience together in a live demonstration. Using a visual metaphor in a hands-on, interactive group discussion, the participants will gain a deeper understanding of the emerging trends impacting the food industry and how they can proactively respond.
Speakers:
  • Dave Croci - Director of Leadership Development, Root, Inc.
  • Phil Hamburg - Vice President of Strategic Growth

10:00 AM - 10:10 AM

Tech Talk: Developing a Multi-Format Fulfillment Toolkit

As online shopping continues to expand exponentially, so will issues with basic in-store fulfillment. Retailers need a multi-format toolkit to develop a fulfillment strategy that realizes cost advantages and improves customer experience. Warerooms, dark stores and robotics are all part of the store of the future. Learn what these options are, when it makes sense to evaluate them and how they can provide sensible, cost-effective ways to serve the consumer of the future.
Speakers:

10:10 AM - 10:20 AM

Tech Talk: Leveraging Last Mile Technology to Meet Consumer Demands for Convenience and Service

Consumer buying preferences and behaviors have changed. Today’s consumers demand greater options without sacrificing customer service, and retailers must adapt to remain competitive. In this case study, discover how partnering with last mile technology partners creates a seamless, cost efficient way to remain competitive, drive new business and meet the needs of customers through the last mile into the home. Gain perspectives on how last mile technology will evolve in the future.

Speakers:

10:20 AM - 10:30 AM

Tech Talk: Winning the Food Fight: How AI Reduces Waste and Drives Sustainability

Discover how artificial intelligence and machine learning can help drive a more profitable, sustainable supply chain that better meets customer demand. Learn about the quantifiable business benefits that edge technologies are delivering for food retailers and take home practical next steps for building a sustainable retail business model.

Speakers:
  • Jim Hull - Senior Industry Strategies Director JDA Software, Inc.

10:50 AM - 11:00 AM

Tech Talk: The Future of Fresh Technologies – A 21st Century View of Opportunities

Fresh perimeter departments provide important differentiation from online players, yet technology investment has, until now, been more focused on non-perishables. Join your peers to discuss how technology can be successfully adapted into fresh departments to add value to consumers, increase profitability and fundamentally differentiate brick & mortar grocers from the competition. Gaze into the future and debate how technology might shape fresh departments throughout the 21st century.

Speakers:

11:00 AM - 11:10 AM

Tech Talk: Personal Shopper Automation and the Evolution of Online Grocery

With the rapid growth of online grocery shopping, retailers are challenged to meet the demands and expectations of their customers through click and collect, delivery and shipping in a timely manner. Discover how leveraging machine learning, digital shelf tags, route optimization and real-time communication with guests contributes to online grocery success.

Speakers:

11:10 AM - 11:20 AM

Tech Talk: Reducing Manufacturing Mislabeling Through Technology

Inaccurate component-parts matching in the manufacturing process is costly and can result in product recalls that damage a brand’s reputation. Discover how barcode technology added during the production process can achieve accurate and reliable matching and reduce mismatch errors. A case study will demonstrate how this technology led to increased efficiency and quality control, reduced waste and supported product authenticity and transparency.

Speakers:
  • Jason Rambler - Director, North American Sales, Digimarc Corporation

11:20 AM - 11:30 AM

Tech Talk: Demystifying AI and ML: How Acronyms Can Reduce Waste and Increase Profits

$400B worth of food is wasted before it even reaches a store. Discover how retailers and food suppliers can use artificial intelligence (AI) and machine learning (ML) to produce a more accurate forecast for demand planning, leading to reduced waste and increased profits delighting consumers.
Speakers:

11:30 AM - 11:50 AM

Demo: Customer Experience: Your Only True Differentiator

Join us for a 20-minute experience to learn how to engage every one of your employees in delivering a differentiated customer experience.
At Root, we believe every single customer interaction is significant and that everyone across your organization is capable of greatness. Our mission is to connect the dots, from leaders to managers to the front line to the customer. We enable you to bridge the gaps between your CX strategy, your people, and your results. We don’t approach things as a corporate mandate. Instead, we help your people to own it.

Come by and experience:
• How to identify what prevents most organizations from delivering a customer-first mindset
• The secret formula to a differentiated customer experience
• What success looks like, through a few real-world examples
Speakers:
  • Dave Croci - Director of Leadership Development, Root, Inc.
  • Phil Hamburg - Vice President of Strategic Growth

11:30 AM - 11:40 AM

Tech Talk: Green Stamps 2.0: Driving Loyalty in the Digital Age

Digitally connected consumers tend to be more engaged in a loyalty program and spend more. Discover how the digitization of a traditional paper stamp continuity program has helped reward and drive loyalty among core consumers through real-time, data-driven interactions and more relevant communications.

Speakers:

11:30 AM - 1:30 PM

Friday Meat 'n Catch-Up Picnic

11:40 AM - 11:50 AM

Tech Talk: How AI Can Help Deliver What Grocery Shoppers Want and Care About

A recent survey sought to gain insight on what grocery shoppers think and ultimately purchase when their needs are not met. Discover what the findings mean for grocers with limited IT budgets and where they should focus their technology investments to gain greater market share, widen margins and reduce waste. The results may surprise you.

Speakers:

11:50 AM - 12:00 PM

Tech Talk: Personalization 2.0 - AI Powered Customer Centricity

Retailers are sitting on a goldmine of data - from brand preferences and purchase history to lifestyle attributes and psychographic profiling.  But many retailers are still stuck at a transactional level when it comes to monetization. Explore how retailers can leverage artificial intelligence and personalization to drive customer engagement. Learn the key factors that will help you grow your business and win a greater share of advertiser dollars.

Speakers:

12:00 PM - 3:45 PM

Strategic Executive Exchange

The SEE program offers you a venue to meet face-to-face with top food retail and wholesale company C-level peers in the supplier and manufacturing communities, through pre-arranged, one-on-one appointments. 

Questions? Reach Marc Thomas at mthomas@fmi.org or 202.220.0804

12:00 PM - 3:55 PM

Tech Exchanges

Your opportunity to sit face-to-face with your technology partners is here! Schedule direct meetings with technology partners to explore how you can best enhance your technology strategy. An excellent approach to meeting a wide variety of partners very efficiently. Each appointment will last 25 minutes.

Questions? Contact Doug Baker at dbaker@fmi.org

2:00 PM - 2:20 PM

Demo: Profitable Growth: Creating a Win for the Entire Supply Chain

Join us for a 20-minute experience to learn how to drive a profitable growth mindset in all your employees. At Root, our approach breaks down and simplifies complex systems and helps people understand the implications of their decisions. We drive adoption of economic concepts like RGM, so employees truly understand how to reduce cost and maximize opportunities. Understanding the entire economic system, and knowing where and when to exercise judgment, creates a win for everyone in the supply chain.

Come by and experience:
• What prevents employees from adopting profitable growth strategies (like RGM)
• The secret formula to profitable growth strategies and improved annual planning
• What success looks like, through a few real-world examples
Speakers:
  • Dave Croci - Director of Leadership Development, Root, Inc.

5:00 PM - 6:00 PM

Meet & Mingle 1st Timers Welcome Reception

6:00 PM - 9:00 PM

Pepsico Presents: Road to the Super Bowl

You won't want to miss this Friday night kick-off mixer! Join PepsiCo for the event of the year: meet Dan Marino, NFL Legend, Hall of Fame Quarterback of the Miami Dolphins. Win Super Bowl LIV tickets*, including hotel accommodations in Miami Beach! Enjoy delicious food, signature cocktails, and a killer half-time performance by Almost Queen. This is a Super Bowl kick-off party you won’t want to miss!

*Ticket giveaway for wholesalers and retailers only. Must be present to win.

Read More

6:00 AM - 7:00 AM

Mindful Meditation

7:00 AM - 8:45 AM

Midwinter Breakfast

7:00 AM - 6:00 PM

Registration

7:00 AM - 6:00 PM

Refresh Lounge

8:00 AM - 11:45 AM

Strategic Executive Exchange

The SEE program offers you a venue to meet face-to-face with top food retail and wholesale company C-level peers in the supplier and manufacturing communities, through pre-arranged, one-on-one appointments. 

Questions? Reach Marc Thomas at mthomas@fmi.org or 202.220.0804

8:00 AM - 12:00 PM

Board-level Meetings (Board members only)

9:00 AM - 10:45 AM

Tech Talks

Explore the latest innovations with Tech Talks, 8-minute presentations with your technology partners.

9:00 AM - 9:10 AM

Tech Talk: Leveraging AI to Grow and Eliminate Waste in Grocery Retail

Studies show that on average, grocers suffer $70 million in lost revenue each year as a result of fresh spoilage. Meanwhile consumers are increasingly concerned about food waste as a social problem. Explore how retailers can dramatically reduce food waste with a new generation of point solutions that integrate with legacy systems and deliver rapid and significant return on investment. Learn how to anticipate unexpected demand spikes by integrating external data into store projections using machine learning technology, and how to increase store replenishment accuracy by improving distribution center forecasting.
Speakers:
  • Susan Boyme - Vice President, Western Region, RELEX Solutions

9:10 AM - 9:20 AM

Tech Talk: The Evolution of Point of Sale Marketing Technology

Messages and promotions delivered at point-of-sale can be very effective marketing tools. Until recently, however, POS marketing technology was encumbered by patents, posed a high IT burden and meant a loss of control over data for retailers. Discover the array of technical options for cost-effective POS marketing that today’s retailers have at their disposal. Case studies will demonstrate the efficacy of POS marketing and show how today’s options entail a low IT burden and allow retailers to retain full control over their data while still enjoying brand support through harmonization of personalization goals.

Speakers:

9:20 AM - 9:30 AM

Tech Talk: The New Retail Space Race: Leveraging AI Pricing Technology to Change Consumer Behavior

Smartphones, heightened price visibility and competition with dynamic pricing is rapidly changing the way consumers react to price changes, and the retail industry must adapt. While A/B testing has been a huge step forward in understanding the impact of price changes on customer loyalty, the future lies in employing AI and machine learning in full scale experimentation.  Gaze into the future to see how AI could reshape current pricing strategies and discover how current capabilities such as shelf edge experimentation can be leveraged today to develop a roadmap for understanding how consumer behavior will impact pricing in the future.

Speakers:

9:30 AM - 9:40 AM

Tech Talk: Understanding Today's Digital Shelf Edge Options

Today's retailers desire enhanced  shopper connectivity while facing issues like  rising labor costs and availability, out of stocks, price wars, waste reduction, and the challenge of achieving profitably in ecommerce. Hear a case study that demonstrates how digital shelf edge options can provide a solution to these challenges, deliver return on investment and help retailers create a true omnichannel experience for brick and mortar shoppers.

Speakers:

9:40 AM - 9:50 AM

Tech Talk: Gaining Realtime In-Store “Insight” Using Autonomous Robots

Discover how in-store autonomous robots can provide retailers increased supply chain optimization and vastly improve inventory controls, specifically as it relates to OOS, price integrity issues and planogram compliance.  Scanning for inventory controls by in-store associates is tedious and labor intensive. Discover how those same associates can now spend more time building beneficial customer experiences, resulting in greater ROI on category management and inventory controls for both retailers and suppliers.

Speakers:

10:05 AM - 10:25 AM

Tech Talk: How to Successfully Collaborate with AI Startups

To win business and meet the expectations of their customers, retailers must solve the age old out-of-stock problem. This can only be done with accurate, real-time data and smart algorithms. In this case study, discover how a retailer partnered with a retail automation startup to co-develop an innovative AI-powered solution to one of retail’s biggest problems. Learn how automation solutions from disruptive technology vendors can dramatically enhance a retailer’s core competencies and develop a roadmap to the retail store of the future. 

Speakers:

10:25 AM - 10:45 AM

Tech Talk: Drive Discovery with the Power of AI

 

Consumer expectations are changing, and technology is playing a bigger role in everyone’s shopping experience. We are moving towards a world dominated by AI. Every day we learn from data and those learnings are used to drive efficiencies and achieve specific goals. In this interactive session, discover how Facebook can help you leverage the power of artificial intelligence to create — not diminish or replace — connections with your most valuable customers. Edlynne Laryea will break down how machine learning-driven systems maximize efficiency and outcomes and help you uncover fresh insights that you can apply immediately to your marketing program.

Speakers:

10:45 AM - 11:45 AM

Tech Exchanges

Your opportunity to sit face-to-face with your technology partners is here! Schedule direct meetings with technology partners to explore how you can best enhance your technology strategy. An excellent approach to meeting a wide variety of partners very efficiently. Each appointment will last 25 minutes.

Questions? Contact Doug Baker at dbaker@fmi.org

11:00 AM - 11:20 AM

Demo: Profitable Growth: Creating a Win for the Entire Supply Chain

Join us for a 20-minute experience to learn how to drive a profitable growth mindset in all your employees. At Root, our approach breaks down and simplifies complex systems and helps people understand the implications of their decisions. We drive adoption of economic concepts like RGM, so employees truly understand how to reduce cost and maximize opportunities. Understanding the entire economic system, and knowing where and when to exercise judgment, creates a win for everyone in the supply chain.

Come by and experience:
• What prevents employees from adopting profitable growth strategies (like RGM)
• The secret formula to profitable growth strategies and improved annual planning
• What success looks like, through a few real-world examples
Speakers:
  • Dave Croci - Director of Leadership Development, Root, Inc.
  • Phil Hamburg - Vice President of Strategic Growth

12:00 PM - 1:30 PM

Celebrating Leadership and Legacy – FMI’s Executive Awards Luncheon (By invitation only)

The following awardees will be honored at this event:

Kevin Davis, Bristol Farms
Sidney R. Rabb Award 
for Statesmanship

Al Carey, PepsiCo
(retired)
William H. Albers for
Industry Relations Award

Mark Skogen,
Festival Foods
Robert B. Wegman Award for
Entrepreneurial Excellence

Henry Johnson, W. Lee Flowers
(retired)
Herbert Hoover Award for
Humanitarian Service

Craig Boyan, H-E-B
Glen P. Woodard Jr., Award
for Public Affairs

Natalie Menza-Crowe, MS, RD
Wakefern Food Corp.
Esther Peterson Award for
Consumer Service

12:00 PM - 1:30 PM

Soup, Sandwich & Speakers Lunch

Enjoy a light lunch as thought leaders present  20-minute perspectives on current and future issues impacting the  food retail industry. See individual listings for a description of the presentation content.

  • 12:00 pm – 12:20 pm
    Digital E-Commerce:
    The Digital Journey Continues
  • 12:25 pm – 12.45 pm
    Health & Well-Being: Healthy Shoppers, Healthy Profits. How Retailers Can Improve Consumer Health and Maximize Profitability
  • 12:50 pm – 1:10 pm
    Artificial Intelligence: Leveraging AI for Profitability and Waste Reduction
  • 1:10 pm – 1:30 pm
    Workforce:
    Winning the War for Talent: Workforce Management Strategies for Lower Costs and Higher Retention

12:00 PM - 12:20 PM

Digital E-Commerce – The Digital Journey Continues

Soup, Sandwich & Speakers Lunch


New research from Nielsen and the University of Southern California will highlight the projected digital impact on food and beverage retailing.   Findings from this research suggests that not all retailers will be impacted to the same degree.  Center store will continue to be impacted and subscription & auto-replenishment will play a greater role going forward.  Additionally, food service will further change the digital landscape at grocery with millennials and Generation Z shoppers acting as the disruptors going forward.
Speakers:
  • Diane Badame - Academic and Program Director of the MS in Marketing Program and Professor of Clinical Marketing, USC Marshall
  • Thom Blischok - Chairman and CEO at The Dialogic Group, LLC
  • Laura Mccullough - EVP, US Client Success, Nielsen

12:25 PM - 12:45 PM

Health & Well-Being – Healthy Shoppers, Healthy Profits. How Retailers Can Improve Consumer Health and Maximize Profitability

Soup, Sandwich & Speakers Lunch

 

This case study will illustrate one-way food retailers can help families with children eat healthy foods. Australia’s second largest grocery chain successfully partnered with vendors and organizations to develop a program that educated consumers and used popular children’s collectibles to reward healthy choices. Learn how health-focused in-store initiatives can improve shopper loyalty and maximize sales, and how retailers in the US can replicate the success of this program.
Speakers:
  • Mark During - General Manager Marketing Operations, Coles Group

12:50 PM - 1:10 PM

Artificial Intelligence – Leveraging AI for Profitability and Waste Reduction

Soup, Sandwich & Speakers Lunch

 
Discover how AI and machine learning can help retailers remain competitive by reacting faster to the ever-changing shift in consumer demands. Learn how one retailer’s adoption of AI helped reduce out-of-stock rates, decrease markdowns, reduce waste, and improve accuracy of forecasts and orders.
Speakers:

1:00 PM - 4:30 PM

IO Store Tours

1:10 PM - 1:30 PM

Workforce: Winning the War for Talent – Workforce Management Strategies for Lower Costs and Higher Retention

Soup, Sandwich & Speakers Lunch

 

Examine how Macy’s department stores changed the game in workforce management, creating the ability to drive close to 100 percent shift fill rates, reducing turnover to extremely low levels and lowering costs. Discover strategies for becoming an employer of choice in the continued era of the war for talent.
Speakers:
  • Paul Wyatt - Vice President, Product Management, Workjam
  • Richard Marino - Managing Director, The Stores Consulting Group

1:30 PM - 1:50 PM

Demo: Customer Experience: Your Only True Differentiator

Join us for a 20-minute experience to learn how to engage every one of your employees in delivering a differentiated customer experience.

At Root, we believe every single customer interaction is significant and that everyone across your organization is capable of greatness. Our mission is to connect the dots, from leaders to managers to the front line to the customer. We enable you to bridge the gaps between your CX strategy, your people, and your results. We don’t approach things as a corporate mandate. Instead, we help your people to own it.

Come by and experience:
• How to identify what prevents most organizations from delivering a customer-first mindset
• The secret formula to a differentiated customer experience
• What success looks like, through a few real-world examples
Speakers:
  • Dave Croci - Director of Leadership Development, Root, Inc.
  • Phil Hamburg - Vice President of Strategic Growth

2:00 PM - 2:45 PM

Power of Foodservice – Playbook for Successful Retail Foodservice

Foodservice is a key differentiator and growth generator for grocery retailers, but meeting the varying needs of consumers with a financially successful model continues to be a challenge. Based on findings published in a recent whitepaper co-authored by FMI and A.T. Kearney, this session will discuss how the foodservice opportunity remains uncaptured and share the secrets to successful foodservice at retail. Gain insight from the perspective of suppliers, retailers and third party providers on what choices retailers need to make to ensure a winning top and bottom line in retail foodservice.

Speakers:
  • Ben Jakes - Principal, Consumer Industries and Retail Practice, AT Kearney

2:00 PM - 2:45 PM

Future of The Workforce – The Power of Allyship: Breaking Down the Bias Barrier for a More Inclusive Workforce

While employees in the workforce may feel they can be themselves at work and that their organization is inclusive, many report experiencing bias frequently, often in subtle and indirect ways. This discussion, based on recent research from the 2019 state of inclusion survey, will outline the perceived biases the workforce is experiencing and describe six inclusive leadership traits that can empower people with actionable steps to personalize, identify, model and advance inclusion.  Discover the power of ALLYSHIP – what this means in the context of an organization’s values and how it encourages curiosity about and awareness of others. Learn how organizations can harness its power to advance their inclusive efforts and impact the daily behaviors and experiences of their people.

Speakers:

2:00 PM - 2:45 PM

New Consumerism – Future Consumer Now: Is How You Think About Tomorrow Today's Biggest Challenge ?

The world and the consumer are changing exponentially, and retailers and CPG companies must adapt accordingly. To be successful, companies both large and small must grasp how to read, anticipate and adapt to changing consumer needs. This session will examine key priorities that are driving the smart consumer and offer a pragmatic “how-to” guide to respond accordingly. A panel of industry experts will share their perspectives and discuss concrete steps to build and execute on the transformation blueprint needed to react, adapt and prosper.

Speakers:
  • Thomas Bornemann - Principal, Consumer Products and Retail Consulting, Ernst & Young LLP
  • Steve Henig - Chief Customer Officer, Wakefern Food Corporation
  • Troy Datcher - Chief Customer Officer, The Clorox Company

2:00 PM - 3:45 PM

Strategic Executive Exchange

The SEE program offers you a venue to meet face-to-face with top food retail and wholesale company C-level peers in the supplier and manufacturing communities, through pre-arranged, one-on-one appointments. 

Questions? Reach Marc Thomas at mthomas@fmi.org or 202.220.0804

2:00 PM - 4:00 PM

Tech Exchanges

Your opportunity to sit face-to-face with your technology partners is here! Schedule direct meetings with technology partners to explore how you can best enhance your technology strategy. An excellent approach to meeting a wide variety of partners very efficiently. Each appointment will last 25 minutes.

Questions? Contact Doug Baker at dbaker@fmi.org

3:00 PM - 3:45 PM

The New Marketplace – What it is and How to Adapt to it

The new consumerism is precipitating the breakneck speed of change both in the physical and digital marketplace. The ability of the marketplace to adapt and react to unprecedented change will be a key differentiator in the competition for consumer spend in the immediate future. Hear specific actions that retailers and CPG companies need to take in the next 5-10 years in the area of data collection, customer experience, delivery and operations to ensure they can adapt and provide solutions to the consumer of the future and remain competitive.

Speakers:
  • Steve Pinder - Managing Director, Kurt Salmon, part of Accenture Strategy
  • Marie Chevrier - Founder and CEO, Sampler
  • Tim Lowe - President, Lowes Foods, LLC
  • Judi Kletz - Managing Director, Industry Affairs, The Proctor & Gamble Distributing Company, LLC
  • John Ruane - Senior Vice President, Merchandising, GIANT Food Stores

3:00 PM - 3:45 PM

Emerging Issues – Sustainability- Material Loops: Creating a Circular Economy for Plastics

The issue of plastic and packaging waste in the environment is complex and multi-faceted, and it is clear that action is needed across industries. Hear how leaders in our industry are making and acting on significant global commitments to address this growing problem and meet consumer demands for change. Whether your company has set packaging waste reduction targets, is developing a strategy or is well on the road towards addressing this issue, you’ll hear how frameworks, vision and collaboration beyond your four walls and supply chains can help reshape your thinking. Innovators in the circular economy will provide actionable steps that companies can take to close the loop on the materials in our systems, so that, together, we can imagine a cleaner future, envision solutions and deliver on commitments to consumers and to the environment in which we live.

Speakers:

3:00 PM - 3:45 PM

Emerging Issues – From CBD to Alternative Proteins: What Do Emerging Consumer Trends Mean for the Grocery Industry?

Consumer interest in cannabis and hemp products as well as alternative proteins is rapidly growing. What does this mean for retailers and CPG companies and where do the opportunities and challenges lie?  Get an overview of perceptions and realities of cannabis adoption and use in the U.S. and the opportunities and potential risks involved. Gain insights into the current market for alternative proteins, the core brands winning in plant-based foods and the innovation that is contributing to growth.

Speakers:

5:00 PM - 5:15 PM

Midwinter Chairman’s Remarks

Speakers:

5:00 PM - 6:15 PM

Keynote Sessions

  • 5:00pm -- 5:15pm: Midwinter Chairman’s Remarks
  • 5:15pm -- 5:45pm: Keynote: Invent and Simplify: Using Technology and Innovation to Drive Results in the Era of Consumerism
  • 5:45pm -- 6:15pm: Panel Discussion: The Investment, Capital and Strategic Consequences of the Current Industry Environment
Please see individual keynote listings for a description of the presentation content.

5:15 PM - 5:45 PM

Invent and Simplify: Using Technology and Innovation to Drive Results in the Era of Consumerism

How consumers shop continues to evolve and it is critical to anticipate their needs and innovate in a way that is meaningful for them. It is important for organizations to help foster and accelerate innovation and for regulators to collaborate with industry early and often. This keynote will address the evolution of consumers and consumption in online sales; the current and ongoing impact/utilization of technology with use cases to illustrate the enormous potential of technology; and the regulatory framework needed to address the application of technology and privacy.
Speakers:
  • Carletta Ooton - Vice President - Safety, Sustainability, Security & Compliance, Amazon

5:45 PM - 6:15 PM

The Investment, Capital and Strategic Consequences of the Current Industry Environment

Join a panel of financial experts to get an overview of the key competitive sector challenges and opportunities, along with the financial and the strategic developments being discussed in food retail boardrooms across the country. Panelists will cover a number of key topics including macro dynamics and competitive trends, key investment opportunities both old and new, access to and cost of capital and sector strategic implications.

Speakers:

6:15 PM - 7:15 PM

Saturday All-Exec Soiree

6:00 AM - 7:00 AM

Exec-Stretch Yoga Class

7:00 AM - 2:00 PM

Refresh Lounge

7:00 AM - 9:00 AM

Sunday Eat & Lead Breakfast

Breakfast will be served beginning at 7:00am with keynote presentations beginning at 7:30am . Please see individual keynote listings for a description of the presentation content.

  • 7:30am – 7:45am: Awakening to a New Day; the FMI 2020 Annual Meeting
  • 7:45am – 8:15am: When the Future Ain’t What It Used to Be: The New Food Marketplace
  • 8:15am – 8:40am: Delivering on the Needs of Hispanic Shoppers
  • 8:40am – 9:00am: Leading and Bridging the Technology Innovation Gap
     

7:30 AM - 4:00 PM

Registration

7:30 AM - 7:45 AM

Awakening to a New Day; the FMI 2020 Annual Meeting

As the food industry adjusts to a new normal, FMI is adapting to better help its members address the emerging realities of the Information-driven marketplace. In his chairman’s report at the FMI Annual Meeting, Wakefern President and COO Joe Sheridan serves as a human GPS, taking us on a talking tour of where FMI has been and where it is going.  In his straight-talking style, Sheridan will address the new paths FMI is blazing and introduce the new FMI Board leadership that will guiding it into the new decade. 

Speakers:

7:45 AM - 8:15 AM

When the Future Ain’t What It Used to Be: The New Food Marketplace

All-Star Yankee catcher Yogi Berra once quipped that “the future ain’t what it used to be” and as is the case with many Yogisms, its nonsensical perspective possesses a charming nugget of Zen wisdom.  Culturally, we are riding the wave of the information age into a new day, that invites, influences and sometimes forces us to look at how we conduct business, our families and ourselves in some new ways. In her annual state of the industry address, FMI President and CEO Leslie G. Sarasin, addresses how the food industry is reinventing itself, embracing a future that is not what it used to be by engaging the new possibilities it holds.

Speakers:

8:15 AM - 8:40 AM

Delivering on the Needs of Hispanic Shoppers

According to the U.S. Census Bureau the one of the fastest growing populations in the country over the next forty years will be Hispanic. Food and beverage manufacturers and retailers are already seeing the impact of these shoppers. Hispanic shoppers are proud of their heritage and can be loyal to retailers who help their families celebrate Hispanic traditions. From a growth perspective this population bears additional attention. At the same time the food retail community will need to serve these consumers with authenticity. Today’s panel offers a deep dive into their unique demands and ways to win their business.

Speakers:

8:40 AM - 9:00 AM

Leading and Bridging the Technology Innovation Gap

To thrive in a world of accelerating change, there are two imperatives: understanding where you’re going and having an organizational culture open to innovation and taking unprecedented risks. Robots, AI and countless emerging technologies of the 4th industrial revolution are transforming the retail industry and creating obstacles to overcome and opportunities to realize. Learn about the dynamic shift in leading the culture of experimentation and how you can champion and lead your organization to achieve breakthrough performance amidst unprecedented change. In this session, you will hear firsthand about the opportunity to close the innovation gap in a discussion with Randy Edeker, Chairman of the Board,  CEO & President of Hy-Vee and Joe Sheridan, President & COO Wakefern Food Corp., moderated by Sterling Hawkins, CART Center for Advancing Retail Technology. Draw from their perspectives, strategy and tactics to realize the potential in your own company.

 

Speakers:

9:15 AM - 12:15 PM

IO Power Session (Session exclusively for FMI IO Members)

9:15 AM - 5:00 PM

Strategic Executive Exchange

The SEE program offers you a venue to meet face-to-face with top food retail and wholesale company C-level peers in the supplier and manufacturing communities, through pre-arranged, one-on-one appointments. 

Questions? Reach Marc Thomas at mthomas@fmi.org or 202.220.0804

9:15 AM - 12:00 PM

Tech Talks

Explore the latest innovations with Tech Talks, 8-minute presentations with your technology partners.

9:15 AM - 9:25 AM

Tech Talk: If Data is the New Oil, Memory Computing is the Refinery

Data, data, everywhere…. the grocery industry is swimming, maybe even drowning in information. In today’s connected economy, however, it’s not so much the quantity of data you have or how accurate it is, but how current it is and how quickly you can leverage it to make decisions. Batch or latent processing is old news and real-time reporting is becoming the new normal. Discover what memory computing is, why it matters and how it can improve your business.
Speakers:
  • Randy Evins - Senior Principal, SAP Industry Advisor: Food, Drug and Convenience

9:25 AM - 9:35 AM

Tech Talk: Product Placement on the Digital Shelf: What You Can Do to Drive Conversion

With more than 30% of U.S. consumers buying groceries online and total digital sales approaching 6%, understanding how to influence positioning on the digital shelf is critical. Learn how to leverage the right tools and data to create smarter product content that enhances the discoverability of your products and drives conversions on the digital shelf.

Speakers:

9:35 AM - 9:45 AM

Tech Talk: Technology Solutions to Drive Stocking and Merchandising

Learn how retailers can better leverage artificial intelligence and machine learning to help maintain and grow their business. Discover how AI can be used to collect data on in-store execution to analyze stocking accuracy and ensure quality. Learn how data can be used to improve the in-store experience by predicting sales and order replenishment needs. Explore how technology can be leveraged to anticipate and assess the labor needs of stores and match them with flexible, qualified talent year-round.

Speakers:

9:45 AM - 9:55 AM

Tech Talk: Personalization is Driving Digital Food Retailing: Why Shoppers Expect More

Shoppers are embracing online food retailing faster than expected. As momentum accelerates, and expectations rise, retailers and consumers aren’t always on the same page when it comes to omnichannel shopping and personalization.  Hear new research that quantifies this gap and the benefits of closing it. Learn what personalization means to digital food shoppers versus retailers, how to leverage next-generation insight-driven analytics to drive loyalty and what's coming down the pipeline.

Speakers:
  • Brian Crain - Head of Global Business Development, Precima

9:55 AM - 10:05 AM

Tech Talk: How Streamlining Supplier Collaboration Improves Supply Chain Efficiencies and Shopper Experience

Discover how supplier collaboration can be streamlined from a master data and supply chain visibility perspective. Learn how retailers can significantly improve speed to shelf and supply chain efficiencies, resulting in significant time savings for both retailers and vendors.

Speakers:

10:00 AM - 10:30 AM

Demo: The Rapidly Evolving World of the Food Industry

Does everyone in your organization understand the “big picture” of the food industry? What if they did? How would it impact the way contributed each day? The Food Retail Learning Map® Experience, offered by FMI and Root Inc. (Root), gives everyone in your organization a birds-eye view of the rapidly evolving food retail industry.

Stop by and see how it works! Real managers from FMI members will go through the experience together in a live demonstration. Using a visual metaphor in a hands-on, interactive group discussion, the participants will gain a deeper understanding of the emerging trends impacting the food industry and how they can proactively respond.
Speakers:
  • Dave Croci - Director of Leadership Development, Root, Inc.
  • Phil Hamburg - Vice President of Strategic Growth

10:05 AM - 10:15 AM

Tech Talk: Personalizing your shopper marketing and communication using AI and other technology

Today’s shopper expects a personalized experience at every touchpoint of their shopping journey. We’ll discuss the various ways in which retailers can leverage AI, technology and shopper data to personalize the shopping experience from digital coupons to rewards across all of the various touchpoints.

Speakers:

10:15 AM - 10:25 AM

Tech Talk: Optimizing for Omnichannel and Content that Converts

Gain insight into how a CPG company develops and adjusts its ecommerce assets to drive sales and how it measures its effectiveness. Discover the art and science behind the development of guidelines for hero images that focus on the shopper, highlight the right brand communication and convey product propositions in the digital shelf.

Speakers:
  • Ajay Salpekar - Vice President, U.S. ecommerce & Digital Customer Development, Unilever

10:45 AM - 12:00 PM

Tech Workshop: FMI Marketplace in Focus: 10 Technologies to Watch in Food Retail

Participate in this fast-paced interactive workshop exploring technology trends transforming and disrupting the retail industry. Gain inspiring ideas on how to use these new tools and more importantly, how to open up innovation thinking within your business. Join your peers to discuss, debate, and ponder platforms, current and emerging in-store technologies, and more to identify the ten technologies destined to change the game in grocery retail. You’ll walk away with first access to the list, and the debates benefiting your tech strategy.

You’ll discuss everything from retail customization enabled by tech, the role of voice, VR & AR, virtual assistants, AI, drones, robots, fulfillment, auto-replenishment, smart sensors, real time analytics, search, and other fast-moving omni-shopper and channel solutions.

Speakers:

11:00 AM - 5:00 AM

FMI Food Industry Golf Tournament

12:00 PM - 2:00 PM

Spouse & Guest Party Luncheon

1:00 PM - 4:00 PM

Fireside Chats

Fireside Chats, which are new to the Midwinter Program this year, are 45-minute informal discussions with your peers on a particular industry topic.  They will take place outside around a firepit on the ballroom lawn. In the event of inclement weather they will be moved  to an indoor location.

See individual listings for a description of the presentation content.

  • 1:00pm -1:40pm How to Bring Speed and Accuracy to Item Onboarding
  • 1:50pm - 2:30pm Optimizing Retail Performance with Artificial Intelligence
  • 2:35pm - 3:15pm How to Effectively Harness the Power of Innovation for Your Organization
  • 3:20pm - 4:00pm The Role of Technology in the Future of Fresh

1:00 PM - 5:00 AM

Tech Exchanges

Your opportunity to sit face-to-face with your technology partners is here! Schedule direct meetings with technology partners to explore how you can best enhance your technology strategy. An excellent approach to meeting a wide variety of partners very efficiently. Each appointment will last 25 minutes.

Questions? Contact Doug Baker at dbaker@fmi.org

1:00 PM - 1:40 PM

Fireside Chat: How to Bring Speed and Accuracy to Item Onboarding

As retail margins shrink and e-commerce grows, retailers must embrace new technologies like artificial intelligence in order to stay ahead in a competitive and challenging business environment. Join your peers to share your thoughts on how AI is impacting the retail industry, how to successfully embrace this technology and what opportunities it brings to optimize your merchandise planning and maximize profit.

Speakers:

1:30 PM - 3:30 PM

Pickleball Tournament

1:50 PM - 2:30 PM

Fireside Chat: Optimizing Retail Performance with Artificial Intelligence

As retail margins shrink and e-commerce grows, retailers must embrace new technologies like artificial intelligence in order to stay ahead in a competitive and challenging business environment. Join your peers to share your thoughts on how AI is impacting the retail industry, how to successfully embrace this technology and what opportunities it brings to optimize your merchandise planning and maximize profit.

Speakers:

2:35 PM - 3:15 PM

Fireside Chat: How to Effectively Harness the Power of Innovation for Your Organization

What is “innovation” and what does it means for an organization in practice? What does an innovative, experimentation-led mindset look like and what inherent benefits does it offer in the pursuit of long-term growth? Discuss these and other thought-provoking questions in this informal chat. Share your thoughts on what a successful innovation implementation might look like, the organizational change that might be required and how to adopt an innovative mindset.

Speakers:

3:20 PM - 4:00 PM

Fireside Chat: The Role of Technology in the Future of Fresh

Fresh perimeter departments provide critical differentiation from online competitors, yet technology investment has, until now, been more focused on non-perishables. Join us to discuss how technology can be successfully adapted into fresh departments to add value to consumers, increase profitability, and fundamentally differentiate brick & mortar grocers from the competition. Gaze into the future and debate how technology might shape fresh departments throughout the 21st century.

Speakers:

6:30 PM - 9:30 PM

FMI Foundation Presents: Stir It Up!

Join the no-suit, no-tie, FMI Foundation fundraising event where you can Stir It Up! by preparing, sharing and daring to make the best family meal. At this friendly cooking competition, FMI Foundation supporters create and serve tasting menus and delectable dishes. The fun heats up as you vote for your favorite family meal in the categories of – healthiest, easiest, tastiest, most affordable, and best culinary adventure. There are numerous ways to support Stir it Up! from creating your own kitchen station to simply purchasing a ticket to enjoy a deliciously fun evening supporting a great cause. Details and more at www.fmi.org/stiritup.

8:00 AM - 4:45 AM

Strategic Executive Exchange

The SEE program offers you a venue to meet face-to-face with top food retail and wholesale company c-level peers in the supplier and manufacturing communities, through pre-arranged, one-on-one appointments. 

Questions? Reach Marc Thomas at mthomas@fmi.org or 202.220.0804