The Food Retail Industry Speaks, What Are They Saying?


The Food Retail Industry Speaks,
What Are They Saying?

Wednesday, October 7, 2020
(2:00 pm ET / 1:00 pm CT / 12:00 PM MT/ 11:00 AM PT)

This webinar is free to FMI members and available to non-members for $79

Webinar Description: 

FMI Releases 71st Annual The Food Retail Industry Speaks Report 

As a signature piece of research, FMI's Food Retailing Industry Speaks offers business-planning insights for its members. The Speaks survey represents more than 37,000 food retail stores and includes 2019 operational and financial benchmarks and illuminates grocers’ strategic and tactical decisions. This year’s survey also asks retailers to provide perspective on the first few months of the COVID-19 pandemic. FMI will host a webinar to unpack the key findings and offer unique perspectives from FMI leadership regarding its 71st annual analysis. This webinar will provide context to a challenging year for food retail operators and share opportunities for growth.

Listen to a discussion hosted by Leslie Sarasin that includes Mark Baum, Jennifer Hatcher and Dr. Hilary Thesmar on Oct. 7 at 2 p.m. EST.

Webinar Objectives:

Participants should attend this webinar in order to:

  • Learn how the industry is confronting challenges that have been ongoing for years and those that are newer and growing in intensity
  • Identify product and service strategies food retailers find effective in differentiating themselves from the competition
  • Determine current and expected use of key customer communication approaches
  • Assess the health of the food retail industry through key operational and financial benchmarks


Leslie G. Sarasin

President and Chief Executive Officer




Mark Baum

Chief Collaboration Officer & Senior Vice President, Industry Relations





Jennifer Hatcher

Chief Public Policy Officer & Senior Vice President, Government Relations




Dr. Hilary Thesmar
, PhD, RD, CFS
Chief Food and Product Safety Officer & Senior Vice President, Food Safety Programs





If you need to cancel your registration, please notify the registrar in writing by email to  Substitutions can be made at anytime prior to the official webinar date. 

Refunds will not be given for inability to attend due to registrant schedule changes.  All registered participants receive access to the recording and slides.

Coronavirus Resources

FMI has compiled best practices, guidance documents, signage, videos and more to support the food industry.
Click here for FMI's resources.  


FMI Webinars