Click here to view presentations from the 2018 Financial Executive and Internal Audit Conference (available to FMI members).

  • Key:
  • General Session
  • Breakout Session
  • Other Activities

12:00 PM - 5:00 PM

Golf Tournament- PGA National Champion Course

Sponsored By: Deloitte

5:00 PM - 6:30 PM

Welcome Happy Hour

7:50 AM - 9:00 AM

Opening Keynote: Change, Reality, Response: A Prescription For Retail Survival

It is easy to acknowledge the obvious:  The retail business is undergoing tectonic disruption.  It is harder to figure out how to respond, since identifying solutions sometimes can seem like drinking from a fire hose, and the pace of change makes it difficult to figure out what paths to take and investments to make.  Kevin Coupe, MorningNewsBeat’s “Content Guy” - using his unique combination of real-world examples and what he calls "serious levity” - reconnoiters the competitive landscape, identifies the opportunities for success, and recommends how companies should move forward tactically, strategically, and philosophically
  • Kevin Coupe - Content Guy/ Prime Storyteller,, Producer/Co-Host, “The Innovation Conversation” Podcast Author, “Retail Rules! 52 Ways To Achieve Retail Success,” & Co-Author, “The Big Picture: Essential Business Lessons From The Movies”

9:00 AM - 10:00 AM

Shrink and the Role of Internal Audit

Fresh shrink is a never-ending challenge for all grocery retailers as they try to balance between needed sales, the merchant’s jobs of interpreting customer value, desire and perception, technology and data capabilities and operations ability to control and execute. Typical outcomes – all these pieces don’t play well together, and millions of dollars are lost to shrink ever year

And how about internal audit – How do they fit in? Should they?

During this session we’ll explore effective processes and tools, how none of this works without integration and sustainability and the changing role of Internal Audit.
  • Kevin Lee - Manager, the Stores Consulting Group
  • Craig Moyer - Director, the Stores Consulting Group

9:00 AM - 10:00 AM

The Changing Role of the CFO

The role of the CFO in organizations has transformed over the past decade due to financial crisis, the impact of social media and big data. Historically the CFO could be characterized as the gatekeeper of financial information and in many cases, information that wouldn’t be accessible to the rest of the organization.

During panel discussion we will discuss how the CFO’s role has evolved over the years and what this role holds in the future for organizations.


10:00 AM - 10:30 AM

Networking Break

Sponsored By: FlexTecs

10:30 AM - 11:30 AM

Hacker Meets Auditor - A Love Story?

Hackers love auditors. They love auditor’s checklist approach to security and their piecemeal and fractured security solutions to meet disparate audit findings. They are also appealed by the "if the minimum wasn't good enough it wouldn't be the minimum" mindset that pervades many audit teams…

The goal of this session is to make hackers hate you! By exploring current cyber-attacks, best practices for security, and new approach to conducting cybersecurity audits for protection, you’ll be prepared to break the old auditor stereotypes that hackers love to exploit.

10:30 AM - 11:30 AM

RPA, How to Communicate Robotics Process Automation Without Scaring Your Staff

Sponsored By: PICS

  • Gregg Maxwell - Group Vice President NSC, Controller Retail Accounting and Payroll, Albertsons Companies

11:30 AM - 12:30 PM

The View from Washington: From TCJA to M&A – Thriving in a Supercharged Political World

The economy is booming, CEO confidence is at an all-time high and food retail is undergoing an exciting transformational change.  In the midst of this growth and innovation, there is one wild card that can literally change the playing field with a single stroke of the pen – Washington  and its masses of legislators and regulators. Congress just passed the most significant overhaul of the US tax code in a generation.  New tariffs and restrictions could herald a trade war or important steps towards reviving US manufacturing.  And agencies continue to evolve in how they view the changing face of industry M&As.  Come learn about the new legislative and regulatory structures being created to maintain and increase American competitiveness and explore ways to stay ahead in a fast-paced political environment in which government can be both disruptor and ally. 

  • Andy Harig - Senior Director, Sustainability, Tax & Trade, Food Marketing Institute
  • Scott Moses - Managing Director, Head - Food Retail & Restaurants Investment Banking, PJ Solomon Company

12:30 PM - 2:00 PM


Sponsored By: NCH

3:00 PM - 4:00 PM

Occupational Fraud and The Internal Controls Impacted

Join us for a round table discussion on fraud case studies and the relevant process controls that were impacted. In some cases the process controls enabled the detection of the fraud. More often than not the process controls were not properly executed and failed to prevent or detect the fraud.

Participants are encouraged to share their own experiences with fraud investigations and your evaluation of the related process controls. Share your best practices.

  • Michael Howse - Vice President, Internal Audit and Asset Protection, SpartanNash Company

3:00 PM - 4:00 PM

The Hidden Costs of Deduction Management

Sponsored By: PRGX

Retail organizations incur significant internal resource costs to not only facilitate their payment processes, but to support the subsequent Deduction Management and Help Desk processes as well. In most environments, these processes can become manual, riddled with work arounds, and take time to reach resolution from stakeholders throughout the entire organization. The end result is a costly, time-consuming process for the both the retailers and their suppliers.

  • Tom Flynn - Vice President of Supplier Services, PRGX

4:00 PM - 4:30 PM

Networking Break

Sponsored By: FlexTecs

4:30 PM - 5:30 PM

An Update on Accounting and Financial Matters

Designed for financial executives and internal auditors from both public and private companies, this session will provide updates on important financial accounting and reporting developments from the past year, as well as insights about what to expect in the future. The presentation will be tailored to be most relevant to matters impacting the food retail industry.


5:30 PM - 7:00 PM

Happy Hour

7:50 AM - 9:00 AM

Business Continuity in a Transformational Time

When it comes to responding to a natural disaster or a crisis situation, it’s not a matter of “if” but “when” for companies in food retail. In 2017, the industry witnessed multiple unanticipated events that devastated many parts of the United States. As businesses and communities continue to rebuild, what lessons can be learned to prepare for a world that’s quickly moving from paper to digital?

  • Sam DiCarlo - Chief Financial Officer & SVP, Administration, The Food Marketing Institute
  • Kathy Fulton - Executive Director, American Logistics Aid Network (ALAN)
  • Michael Lockard - CFO, K-VA-T Food Stores, Inc.
  • Clay Oliver - Chief Financial Officer, Brookshire Brothers, Inc.

9:00 AM - 10:00 AM

Applicable Leading practices and Case Studies on Using Business Incentives to Lower Cost and Drive Value

During this session we will work through a retail location, distribution/processing facility and headquarters case study to illustrate credits and incentives that should be pursued. Noting regional differences in value, veteran hiring benefits and common mistakes. The session will conclude with a synopsis on the national credit/incentive program changes in lieu of the recent tax reform. 
  • Rose Burden - Executive Director Southeast Incentives Leader, Indirect Tax Services, Ernst 7 Young LLP
  • Benton Blaine - Manager, Location Investment Services, Ernst & Young LLP.

9:00 AM - 10:00 AM

What Retailer and Wholesaler Internal Auditors Need to Know about FSMA

The Food Safety Modernization Act (FSMA) has changed the federal food safety regulations for all companies that manufacture, process, pack or hold food.  Embedded in the FSMA regulations are countless requirements for written policies, procedures and records that must be available to the FDA typically within 24 hours upon request.  This session will go through the major FSMA regulations, the requirements for documentation by regulated facilities and how internal auditors can work with interdepartmental teams within retail and wholesale companies to help assure compliance with food safety requirements. 

  • Hilary Thesmar - Chief Food & Product Safety Officer & VP, Food Safety Programs, Food Marketing Institute

10:15 AM - 11:15 AM

Recruiting and Retaining Millennials

Millennials have passed Generation Xers to become the largest share of the American labor force. They have had a huge influence on retail business strategies and potentially the greatest impact on the future of the retail industry than any other generation before them. Millennials are also more likely to turnover or leave their employer faster than any other generation. This discussion will be focused around what you can do to attract, retain, and engage your millennial employees.

  • Yvonne Trupiano - Senior Vice President, Human Resource, SpartanNash Company

10:15 AM - 11:15 AM

Seamlessly Implementing an Omnichannel Strategy

An omnichannel solution is critical to compete in modern-day grocery. Retailers must understand how to evaluate an e-commerce strategy, predict and prepare for inevitable hurdles and implementation complexities, and assess the success of the program. What are the key questions to ask when determining the digital path forward and what are the pitfalls to avoid?

11:15 AM - 12:15 PM

The Irresistible Power of Strategic Story Telling

The shift from a transactional economy to a connected one has people scrambling; when surveyed, companies admit they believe a substantial portion of their revenue is under threat as a result. Businesses, brands, sales forces, marketing teams and leaders at all levels are desperately trying to capture attention and resonate with consumers who expect more. Is there a secret weapon? A silver bullet to humanize and connect? Yes. The answer is strategic storytelling.  Kindra Hall has presented this storytelling keynote for audiences around the world and across industries to equip them with this essential skill for success in a connected economy. Far from jargon or fluff, Kindra’s approach to storytelling is razor-sharp and immediately actionable. The result: Using Kindra’s blueprint for effective storytelling, attendees leave empowered and equipped to close more sales, build better relationships, or blow up their brands by leveraging the irresistible power of their stories.

1:15 PM - 2:15 PM

IDEA EXCHANGE (Retailer & Wholesaler Only) Both Financial Executive and Internal Audit

Join in a lively discussion about the issues and challenges that keep financial executives in the food retail business up at night. Get ideas, swap best practices, share your pain points and connect with your finance peers during our most popular session.

2:15 PM - 3:15 PM

Mrs. Jones wants what you don’t have, and she wants it now.

Sponsored By: SAP America, Inc.

Convenience, Value, Experience – back in the day, you could deliver one or two of these key differentiators and be successful, but in the new digital world you have to be good at all three, because your digital customer is getting used to receiving all three across her retail journeys (both retail and grocery).

With customers expecting tens of thousands of skus to be available to them at any time, your existing ecosystem needs to be opened to a new vendor community that enables you to meet your customers’ ever changing expectations.  To deliver great value, you need to be digital from end to end, so that you can react to “Mrs. Jones” newest demands.  

And your ecosystem partners need to be digitally connected to you, from 1000s of small and local vendors to your top trading partners.   This includes the establishment of vendor trading techniques to identifying new vendors, secure error free product and cost data, and streamline the collaboration within funding promotional planning cycles.

This connected ecosystem isn’t a vision, it’s a roadmap. Join us for this interactive session that will direct you on the how-to steps to enable a digitally connected vendor ecosystem.
  • Randy Evins - Senior Principal, SAP Industry Advisor: Food, Drug and Convenience

3:30 PM - 4:30 PM

Food Retailing M&A: Rapidly Changing Landscape Driving Innovation, Consolidation and the Impact of the “Endless Aisle”

Millennials have passed Generation Xers to become the largest share of the American labor force. They have had a huge influence on retail business strategies and potentially the greatest impact on the future of the retail industry than any other generation before them. Millennials are also more likely to turnover or leave their employer faster than any other generation. This discussion will be focused around what you can do to attract, retain, and engage your millennial employees.
  • Mark Belford - Managing Director and Leader of Consumer and Retail Corporate Finance, KPMG
  • Adam Goodliss - Director of Consumer and Retail Strategy, KPMG

3:30 PM - 4:30 PM

Vendor Promotional Program Auditing

Lost dollars from your Vendor Promotional Program is a reality. Many external audit firms are knocking at your door wanting to help recover those lost dollars in return for a large finder’s fee. SpartanNash’s IA department has run a very successful in-house Vendor Promotional Audit Program for over the past 15 years at an annual cost around 3% of the total claims collected.  Join this round table discussion to gain insight on running a successful in-house Vendor Promotional Audit Program and have the opportunity to share some of your success stories and some pit-falls for running an in-house promotional review.
  • Bill Naughton - Manager, Corporate Internal Audit, SpartnNash Company