The Holiday Season and Beyond: What’s In-Store for Grocers?

The Holiday Season and Beyond:
What's In-Store for Grocers?

Wednesday, November 3, 2021
(1:00 pm EDT / 12:00 pm CDT / 11:00 AM MDT/ 10:00 AM PDT)

This content is free to FMI members and non-members


As the pandemic continues, Americans are facing another year of difficult decisions about the holidays. Join FMI and Mastercard for a discussion on how consumers plan to celebrate the holidays this year and a look at how food retail sales have fared over the past year.

Mastercard SpendingPulseTM projects that Total U.S. Retail sales are projected to grow 7.4% YOY (and +11.1% compared to 2019). This session will dive into how grocers can capitalize on this growth amidst the latest trends impacting the industry including the continued evolution of the physical store, expansion of digital channels, and the importance of personalization to drive customer engagement and loyalty. Experts will share their perspective based on their work with leading food manufacturers and grocers along with proprietary consumer research. Mastercard will also share proprietary total retail and grocery insights from Mastercard SpendingPulseTM  providing a lens into the latest consumer spending trends and expectations.

This session will also explore FMI’s recently released U.S. Grocery Shopper Trends Tracker: Holidays. Consumer trends of online shopping continue to evolve, while concern about the COVID-19 pandemic continues to shape decisions about what holiday gatherings will look like this year.

Discussion Objectives

  • Understand how 2022 Grocery industry performance compares to 2020 and 2019, based on proprietary insights from Mastercard SpendingPulseTM
  • Look ahead to the holiday season sales expectations to inform planning
  • Assess the pressing trends facing grocers and the key strategies to successfully navigating them



Emilie Kroner
Senior Vice President – Retail & Commerce




Michael McNamara
Senior Principal and Mastercard SpendingPulse Lead




Steve Markenson
Director, Research & Insights
FMI - The Food Industry Association





About Mastercard SpendingPulse

Mastercard SpendingPulse reports on national retail sales across all payment types in select markets around the world. The findings are based on aggregate sales activity in the Mastercard payments network, coupled with survey-based estimates for certain other payment forms, such as cash and check.

Mastercard SpendingPulse defines “U.S. retail sales” as sales at retailers and food services merchants of all sizes. Sales activity within the services sector (for example, travel services such as airlines and lodging) are not included.

FMI U.S. Grocery Shopper Trends 2021

This research provides the latest insights into customer behavior and shopping habits. Open a window to shoppers’ pandemic-motivated purchasing, cooking and eating dynamics, and hear their viewpoints about food shopping in 2021 – and beyond.

Cancellation Policy

If you need to cancel your registration, please notify the registrar in writing by email to  Substitutions can be made at anytime prior to the official webinar date. 

Refunds will not be given for inability to attend due to registrant schedule changes.  All registered participants receive access to the recording and slides.

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