Store Operations Series: Two Underutilized Employee Benefits

Store Operations Series:
Two Underutilized Employee Benefits

Thursday, September 15, 2022
(1:00 pm ET / 12:00 pm CT / 11:00 AM MT/ 10:00 AM PT)

This webinar is free to FMI members and available to non-members for $59

Seminar Description: 

Attend this session to explore how to implement two strategies to improve communication and enhance the engagement of your workforce by creating a people-first culture.

A T.E.A.M. Meeting (Thoughts Exchanged between Associates and Management) is a focus group session conducted with 7 – 15 associates monthly or quarterly.  If recognition and communication are so critical in building a strong store culture, you must learn how to conduct this great employee “benefit.” This session includes 8 strategies to apply for meaningful team meetings.

A SUCCESS Plan is an extremely well developed, old-fashioned performance review.  Nothing comes close to letting your associates know how much you care than to administer a Success Plan Program.  Learn the critical nuances of conducting this strategic interview.

Seminar Objectives

Store operations professionals should attend in order to:

  • Improve communication with employees.
  • Increase the effectiveness of team meetings.
  • Identify strategies to create a people-first culture.
  • Capture employee feedback through focus groups.
  • Implement a more effective and positive employee review process


Harold C. Lloyd

Harold is a graduate of the Wharton School at the University of Pennsylvania and holds an MBA with honors from the University of Chicago.  He has been the president of a company with 1000 employees and 14 stores and was a franchisee of a 3-unit, award-winning family restaurant group. 

For the last 34 years, Harold has been the featured speaker at the food industry’s most popular events.  He has created 30 top rated seminars and written 4 books.  He has also created and currently facilitates nine industry related share groups.


Target Audience:

This is the one of the FMI Store Operations Webinar Series that takes place quarterly with Harold Lloyd.  

Hosted by FMI and industry specialist Harold Lloyd, these interactive virtual meetings will help to equip store directors with invaluable insights and tools to make their roles easier and more effective.

Should you wish to join FMI to take advantage of our superb webinar offerings, please contact the Membership Department at

If you need to cancel your registration prior to the webinar date, please notify the registrar in writing by email to  Substitutions can be made at anytime prior to the official webinar date. 

Refunds will not be given for inability to attend due to registrant schedule changes.  All registered participants receive access to the recording and slides.


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