2014 Asset Protection Conference

*Current as of 2/25/14, Subject to Change.

Click Here for updated Program Agenda

Sunday, March 9, 2014

7:30 am – 2:00 pm Golf Tournament
(Pre-registration required. Additional fees may apply.)
3:00 pm – 7:00 pm Registration
4:15 pm – 4:45 pm New Attendee Reception
5:00 pm – 7:00 pm Welcome Reception

Monday, March 10, 2014

7:00 am – 6:30 pm Registration
7:00 am – 8:00 am Breakfast
8:15 am – 8:45 am Opening Remarks
8:45 am – 9:45 am

Work, Laugh Repeat

Perfect for any group that needs a humorous break from the serious side of business.  In spite or its therapeutic qualities, laughter is often absent from the business environment.  Greg shows it is possible to laugh at work and about work.  Audience members will put down their iPads and Blackberries and laugh along with Greg as he good-naturedly discusses topics such as Smart Phone abuse, social network overload, never-ending conference calls, "frequently" asked questions, and home office workers.  His preparation includes company web site research, phone conferences and maybe even a personal visit!

Greg SchwemSyndicated Humor Columnist

10:00 am – 11:00 am

Breakout Sessions (see detailed agenda)

1. Move the Table: Establishing Relevance and Providing Value in Today's Asset Protection Environment

2. Cyber Liability, Social Media, and Protecting Your Company

3. Critical Infrastrucutre Protection

4. Preventingn and Defending Retail Pharmacy Misfills: From a Risk Manager's Perspective

5. OSHA's Tough Enforcement Continues - Are you Ready?

11:15 am – 12:15 pm

Ahold USA's Shrink Strategy

Ahold USA Operations and Asset Protection leadership will outline the key components of the Ahold USA shrink strategy. The presenters will discuss the Company's vision and ambition on how Ahold USA can increase sales and profitability while reducing the exposure to inventory shrink.  Key areas of the strategy including the cross functional Shrink Task Force, Non-Perishable Shrink Response Plan and the Passport to Profit shrink benchmarking program will be highlighted. Implementation of the strategy, governance & ownership and measuring results will also be discussed

Nicholas Betram, SVP Store Strategy & Execution, Ahold USA

Bhavdeep Singh, EVP Operations, Ahold USA

Scott Ziter, VP Asset Protection Ahold USA

11:15 am – 12:15 pm

The Energized Approach for Achieving a Safe, Healthy and Productive Workplace

Companies introduce numerous safety programs to employees with great excitement and high expectations.  Then, with unfortunate predictability, these new programs fall short of expectations, the program goes away and a "new and improved" program is brought in.  This vicious cycle is exhausting for everyone involved.  The problem usually isn't with the programs; the problem is with the environment into which these programs are introduced and the methods used to develop, implement and support them.  "The Energized Approach" offers a time tested strategy that increases the success of safety programs by energizing the work environment with participants who are motivated, receptive and involved.

Michael Melnik MS, OTRPrevention Plus and The Energized Approach

12:15 pm – 2:15 pm Lunch
2:30 pm – 3:45 pm

Breakout Sessions

1. Getting Your House in Order

2. Social Media and Risk; Threats and Opportunities in 2014

3. How to Handle a Major Crisis in Your Workplace

4. High Octane Safety: Managing Risk at the Pump

5. Super Psych Me - How to design an incentive program that jazzes up your safety Program Portfolio

4:00 pm – 5:00 pm

Come Together: Generational Differences and How to Effectively Work with Someone Much Older or Younger than You

Matures.  Boomers.  Gen X.  Gen Y.  Or are they called Millennial?  Why is Gen X called "X"?

Why don't Boomers realize there's more to life than work?  And why don't Millennials realize that their 5:00 pm yoga class does not take precedence over a client deadline?  What happened to "paying your dues"?  Why doesn't my supervisor praise me and appreciate me for all the great things I do every day?

These questions are being asked and grumbled about in every office everywhere in the country.  Any time two or more generations work side by side, there are going to be potential differences in the approach to work and collaboration.  But never have the differences between these generations been so profoundly marked as they are now.  Why?  And more importantly, how do you learn to work with someone who has such a different approach to work, not to mention their values and priorities?

Kelly McDonald, Marketing and Advertising Expert, McDonald Marketing

5:00 pm – 6:30 pm Networking Reception

Tuesday, March 11, 2014

7:00 am – 6:30 pm Registration
7:00 am – 8:00 am Breakfast
8:30 am – 9:30 am

IGNITE BRILLIANCE in your Leadership and Innovation

What's the secret of brilliant leadership?  Will your current workforce be the solution or the problem in America's future?  What questions should you be asking to drive higher performance, productivity and innovation?  How can leaders be a catalyst for igniting brilliance in their teams and creating unprecedented competitive advantages as well as profits?  Leadership and innovation happens one conversation at a time.  You are responsible for the quality of this conversation.  Through humor, insight and experience, AmyK provides leadership & innovation tools that have immediate practical applications for increasing performance and productivity levels in individuals and teams.  AmyK shares the critical the 2 critical elements leaders must "sell" each & every day; the 5 questions leaders need to ask to best influence and foster productive behaviors; how to create and retain high performers; and how to grow a healthy, profitable organization.

AmyK HutchensCEO, Speaker, Trainer and Business Strategist, AmyK Inc.

9:45 am – 11:00 am

Breakout Sessions (see detailed agenda)

1. Thinking Inside the Box

2. FLASH POINT - Organizational Preparedness Through Individual Response

3. Best Practices for the Protection of Branded Food and Consumer Packaged Goods in the Marketplace

4. Managing Your Flood and Windstorm Risk


11:15 am – 12:15 pm Washington Panorama
11:15 am – 12:15 pm

Taking the Right Risks

Get a glance at how Safeway created their "Culture of Safety".  You will have the opportunity to see the strategic set of issues they dealt with including retail execution, employee engagement and reducing operational volatility.  Learn how it significantly impacted their accident frequency, severity and operational costs.  Walk away from this session with ideas of how you can improve your companies risk/safety performance.

Jody Wood, Safeway Regional Risk Management Director, Safeway Corp.

12:15 pm – 2:00 pm Lunch
2:15 pm – 3:30 pm

Breakout Sessions (see detailed agenda)

1. Where are my Car Keys? The Cognitive Interview and its Application to our Environment

2. Exposing the Myths of Workplace Violence and Preparing Realistic Prevention Tactics

3. Stolen Data, Big Problem.  Defending Grocer's Payment Systems against Cyber Attack - please click here for Trustwave's webinar to cover similar topics

4. Utopia vs. Reality: Developing a Go Team and Claim Handling Protocols to Investigate, Avoid and Mitigate your Fleet or Catastrophic Personel Injury Cliams!

5. Flooring Solutions that Have Traction

3:45 pm – 4:45 pm

Distracted Driving - Impact on Employee Safety, Productivity and Employer Liability

David Teater is a frequent speaker on the topic of distracted driving and has been featured in many national publications and news broadcasts.  Teater has appeared before several state legislatures advocating for restrictions on cell phone use while driving and has testified before the US Congress.  Listen as he discusses the history of mobile communications technology, its rapid adoption and impact on traffic safety and how mobile device use while driving degrades driver performance.  Mr. Teater will address common misperceptions about cell phone driving distraction and why cell phone distraction is underreported as a factor in crashes and fatalities.

David Teater, Sr. Director Transportation Initiatives, National Safety Council

5:00 pm – 6:00 pm Networking Reception
7:00 pm - 10:00 pm Networking Social Event

Wednesday, March 12, 2014

7:00 am – 8:00 am Breakfast
8:10 am – 9:10 am

Over The Wall Thinking

Pit crews operate in one of the most dynamic and demanding teamwork environments imaginable.  In racing, like in business and in life, there are no guarantees.  Make one mistake that's too big or at an inopportune time and your day at the race is over -- you go home while the race continues on without you.  This creates incentive to be safe and conservative.  Balance that against the fact that there are forty-one other teams you compete against at each event and you never have even the chance to win unless you push people and equipment to their limits and beyond at the proper moment.  Communication and empathy are critical factors in this world that judges human performance in tenths of a second.  So is innovation.  Do something successful at the race track and you can be sure that everyone will soon copy you.  If you don't have the next improvement ready, and the one after that, you quickly fall behind.  Innovation is a process, not an "aha" moment. 

Andy Papathanassiou, a Stanford University master's graduate, shares how passion overcomes obstacles and makes things happen.  He talks about the make-up of highly successful teams.  Whether it's pit crews, sales teams or groups that come together to accomplish any goal, the characteristics of successful teams are universal.  Papathanassiou discusses leadership and the role of the individual.  He coined the term, "Over the Wall Thinking," to describe his philosophy.  "Over the Wall Thinking" focuses on the athletic mindset.  It doesn't matter if you know anything about or participated in competitive sports such as racing.  It doesn't even matter if you like sports at all.  The cognitive building blocks of competitive athletics give each of us the ability to lead a more engaged, successful and happier life.

Andy PapathanassiouDirector of Human Performance, Hendrick Motorsports

9:30 am - 4:00 pm

Professional Development Workshops (see detailed agenda)

1. Ignite Brilliance in your Innovaiton

2. From Knowing to Doing: Getting the Most out of Your Safety Training Efforts

3. Breach Response Workshop

4. Risk Assessment Methods