Store Operations Series: A Leader's Passion...The GREAT Performance Multiplier

Store Operations Series:
A Leader's Passion...

The GREAT Performance Multiplier

Thursday, November 10, 2022
(1:00 pm ET / 12:00 pm CT / 11:00 AM MT/ 10:00 AM PT)

This digital seminar is free to FMI members and available to non-members for $59

Seminar Description: 

A leader's primary function is to create a following. A great leader creates a passionate group of followers.

Attend this session and learn some meaningful behaviors passionate leaders exhibit on a regular basis. To add an element of real-world application, we've invited one of the most passionate store managers in the industry to share some of the unique ways he exhibits his passion each and every day to create his passionate following. 

Seminar Objectives

Store Operations Professionals should attend this session in order to:

  • Identify meaningful leadership behaviors
  • Explain how leaders can improve performance by inspiring passion


Harold C. Lloyd

Harold is a graduate of the Wharton School at the University of Pennsylvania and holds an MBA with honors from the University of Chicago.  He has been the president of a company with 1000 employees and 14 stores and was a franchisee of a 3-unit, award-winning family restaurant group. 

For the last 34 years, Harold has been the featured speaker at the food industry’s most popular events.  He has created 30 top rated seminars and written 4 books.  He has also created and currently facilitates nine industry related share groups.

Steve Morrow 

A 48 year grocery veteran, Morrow has managed Allen’s Food Market in Bella Vista, Arkansas since 1999. He was named Associated Wholesale Grocer’s inaugural National Store Manager of the Year in 2015, chosen from over 3,400 stores. A master of social media, community connection, and shopping experience, he’s shared his unique passion and enthusiasm with grocers all over North America. His “no holds barred, 100 miles per hour” style will have you on the edge of your seat and will inspire you to look at your store, staff, and shoppers in a whole new way.

Target Audience:

This is the one of the FMI Store Operations Series digital seminars that takes place quarterly with Harold Lloyd.  

Hosted by FMI and industry specialist Harold Lloyd, these interactive virtual meetings will help to equip store directors with invaluable insights and tools to make their roles easier and more effective.

Should you wish to join FMI to take advantage of our superb digital seminar offerings, please contact the Membership Department at

If you need to cancel your registration prior to the digital seminar date, please notify the registrar in writing by email to  Substitutions can be made at anytime prior to the official webinar date. 

Refunds will not be given for inability to attend due to registrant schedule changes. All registered participants receive access to the recording and slides after the event.


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