Store Directors Virtual Group: The Two Sides of the 'Leadership Coin'

Store Directors Virtual Group:
The Two Sides of the 
'Leadership Coin'

Tuesday, March 16, 2021
(1:00 pm ET / 12:00 pm CT / 11:00 AM MT/ 10:00 AM PT)

This webinar is free to FMI members and available to non-members for $59

Webinar Description: 

The two sides of the “Leadership Coin” are Employee Recognition and Progressive Discipline. Most managers today fail to realize that these extremely vital management tools are ongoing processes and not one-time events. In most cases, we fail to utilize either tool with sufficient frequency and efficacy.

In this 45-minute session, we will explore the reasons why these two sides of the “Leadership Coin” are often neglected and will look at effective ways to recognize your employees and foster a culture of progressive managing that you can implement more confidently. This session is a must-see for anyone managing anyone.

As a bonus, Harold will close out the session by sharing his Favorite Fotos!

Webinar Objectives

Store managers and their department managers should attend in order to:

  • Improve management skills.
  • Identify effective ways to recognize employees.
  • Create a culture of progressive management.


Harold C. Lloyd

Harold is a graduate of the Wharton School at the University of Pennsylvania and holds an MBA with honors from the University of Chicago.  He has been the president of a company with 1000 employees and 14 stores and was a franchisee of a 3-unit, award-winning family restaurant group. 

For the last 34 years, Harold has been the featured speaker at the food industry’s most popular events.  He has created 30 top rated seminars and written 4 books.  He has also created and currently facilitates nine industry related share groups.

Harold is a proud father of 3 and grandfather of 2 and lives in Virginia Beach, VA with his wife, Deanna.

Harold says, “I’d rather see the audience taking notes than to hear their applause.”  This remark speaks to his intense desire to make a meaningful connection with his audience, which is his ultimate objective.

Target Audience:

Hosted by FMI and industry specialist Harold Lloyd, these interactive virtual meetings will help to equip store directors with invaluable insights and tools to make their roles easier and more effective.

This is the one of a series of interactive meetings for Store Management (especially new store directors) that takes place quarterly.  The first webinar was free and is available on-demand to both FMI Members and Non-Members. This and subsequent webinars will continue to be free to FMI Members and available for a fee for Non-FMI Members.

Should you wish to join FMI to take advantage of our superb webinar offerings, please contact the Membership Department at

If you need to cancel your registration, please notify the registrar in writing by email to  Substitutions can be made at anytime prior to the official webinar date. 

Refunds will not be given for inability to attend due to registrant schedule changes.  All registered participants receive access to the recording and slides.


FMI Webinars