Schedule

Forward-looking insights on the rapidly changing supply chain model in food retailing.

Industry leaders will share real world strategies to transform the supply chain with a focus on supply chain optimization for service and growth, transportation, fresh distribution, regulatory and compliance, talent and omnichannel.


  • Key:
  • General Session
  • Breakout Session
  • Collaborative Workshop
  • Other Activities

11:00 AM - 6:30 PM

Registration

Sponsored by Transplace

11:45 AM - 5:00 PM

Golf Tournament

Sponsored by Capstone Logistics

Buses will depart at 11:45 a.m. and 12:00 p.m. from the Portico at the Hyatt Regency Grand Cypress.

12:00 PM - 3:00 PM

Ed-U-Venture #1: Shake. Rattle. Roll. CHEP Innovation Center Tour

Ed-U-Ventures are off-site educational adventures with local hosts focusing on different top of mind supply chain topics. Our attendees will have a first-hand look at some of the best examples of supply chain in action at facilities in the Orlando area.
Please note: There is an additional registration cost to participate in the Ed-U-Ventures. Transportation is included in tour fee, as well as lunch for Sunday’s tour. Space is limited and available on a first-come-first-served basis.

Freeze, heat, vibrate, drop, crush, mangle, melt, tear apart, burn, beat and slam.
Would you do this to your products?...Well, CHEP would.
 
The key to reducing product damage and unsaleables is finding the root causes — zeroing in on the when, where and why damage happens. Through thousands of tests for more than 100 companies, the ISTA-certified CHEP Innovation Center has created more than $1 million in savings and significant return on investment for customers.
 
On this tour, CHEP ISTA-certified engineers will give you an inside look into how they design, test and validate unit loads in simulated real-world conditions. This helps improve the performance of unit loads in storage and transit within the supply chain for higher efficiency, lower costs and increased sustainability.
 
You will also visit the CHEP Test Track, the only testing facility of its kind in the world. Here, the company simulates and measures the entire distribution lifecycle of a pallet platform. The Test Track can simulate 10 years of supply chain trips in 6 weeks or less!


5:00 PM - 6:00 PM

Making Connections and Building Business Networking Workshop

Sponsored by Accenture

Are you a young professional, new to the conference, or just want to brush up on your networking skills? In this interactive workshop presented by Gerarda Van Kirk, Partner at Accenture, and Julie Janckila, Director of Corporate Partnerships at the Network of Executive Women, you will learn tips and tricks to making new connections and leveraging them in your business.  Come learn how to be a better networker and meet a few new people.
 
As the Harvard Business Review states “networking skills are the essential difference between leaders and non-leaders.  They are the key success factor for advancing your career, building business, and becoming a more valuable asset to your organization.”   

6:00 PM - 7:00 PM

Welcome Reception

Sponsored by Burris Logistics

Join the TPA Supply Chain community to kick off our 9th annual Supply Chain Conference. Enjoy drinks and food while mingling with old friends and new colleagues.  

6:30 AM - 5:30 PM

Registration

Sponsored by Transplace

7:00 AM - 8:00 AM

Breakfast & Networking With The Exhibitors

8:00 AM - 8:15 AM

Opening Remarks

8:15 AM - 9:15 AM

General Session

9:15 AM - 10:15 AM

Practical lessons from "Great Places to Work"

The grocery industry is facing unprecedented disruption: fragmenting consumer demand; new small and nimble competitors; channel shifts; the rise of big data and disruptive technologies. Winning in this environment requires an engaged, purpose-driven workforce that is willing to continuously learn and adapt. At the same time talent shortages – from drivers and warehouse operators to big data analysts – have become one of the most pressing concerns of supply chain leaders. How can companies attract, develop, retain and motivate the talent they need to succeed – what in the end makes a great place to work?

In this session companies that have time and again demonstrated the ability to create great working environments in difficult environments, with large operational labor forces and were recognized for this success externally share their experiences. We will discuss current talent challenges for supply chains, common traits of great places to work, and practical applications of each of the traits. We expect every audience member to take a few ideas on driving higher engagement back into their organization.

Speakers:
  • Joe Bobko - Vice President of Transportation, Boxed
  • Pam Erb - Vice President, Supply Chain, Wegmans Food Markets, Inc.
  • Elfrun von Koeller - Principal and Managing Director, The Boston Consulting Group
  • Bob Black - Former Group President Kimberly-Clark and Annie's Inc., Senior Advisor, Boston Consulting Group

10:15 AM - 10:45 AM

Break With Exhibitors

Sponsored by Merit Logistics

11:00 AM - 12:00 PM

Prepare Our People Track TBD

11:00 AM - 12:00 PM

Rethink Your Automation Distribution Processes for Omnichannel Selling—Winning Strategies for Both Retail and Wholesale

Online grocery shopping is transcending the way supply chains distribute product to the store and directly to shoppers. This panel will take a deeper dive into some of the most progressive ways to meet these new challenges by using automation and the latest in warehouse management systems. The discussion will encompass how an automated omnichannel approach works in other retail formats, but also how it adapts to grocery as well.  Attendees will leave with a clear vision on how progressive retailers and wholesalers are tackling new omnichannel warehouse and distribution challenges, get a deeper understanding of automation technologies that deliver faster throughputs and support multiple channel selling, and learn what features to look for when selecting a warehouse management system that can support these high-tech omnichannel distribution centers.

Speakers:

11:00 AM - 12:00 PM

Operating in a World Where Consumers Expect Free and Easy Online Returns

Online purchases have much higher return rates than traditional brick and mortar retail.  Big players have set the bar high consumers expect free returns and fast refunds.  Learn how retailers are developing return policies that meet consumer expectations while at the same time minimizing return processing costs.  This session will also provide insights into consumer online shopping habits.

Speakers:
  • Diana Medina - Director, e-Commerce Product Development and Marketing, Inmar

11:00 AM - 12:00 PM

The Future of Food Forces, Forecast and Outlook

There has never been a more exciting time for consumers and those responsible for bringing food to us. From the rise of technology to new retail commercial models, join us as we explore three main areas of change we call new realities around the future of food. First, new models bring a level of convenience consumers have not yet seen, from direct-to-consumer models to front-door convenience. We’ll examine the shakeup currently taking place and explore the impact technology companies are having. Changes in consumer desires are coming fast. We’ll review technology innovations that could impact the industry. Finally, the food production system is likely to look very different, lessening waste and expanding our food base. We’ll look at trends and opportunities impacting the future of food production systems.

Speakers:
  • Steve Pinder - Managing Director, Kurt Salmon, part of Accenture Strategy

12:00 PM - 1:00 PM

Networking Luncheon

Enjoy lunch with your peers and exhibiting business partners while sharing ideas for improving your business and the industry.

12:30 PM - 2:30 PM

Ed-U-Venture #2: Wonderful World of Disney: Behind the Scenes of the Food Distribution Center Tour

When you go to Walt Disney World, it's not just the rides and attractions to look forward to. There is dining to experience and Disney themed merchandise up for grabs and all the needed general supplies such cups and napkins etc..

The Food Distribution centers covers 200,000 Square feet of warehousing space, some ambient and some refrigerated. There are on average 1,250 food & beverage items on hand at any time which includes wine, beer, and spirits.  You will get an inside look at how the orders are filled, go through quality assurance and are shipped to replenish each of Disney’s 300 stores, including all 4 cruise ships. It is like holiday shopping right from the source--everything you can imagine, all in one spot.
*** Please note: There is an additional registration cost to participate in the Ed-U-Ventures.




1:00 PM - 3:00 PM

Collaborative Workshops

Sponsored by CHEP

Set the interaction dial to maximum!
Join us for fast paced, interactive, collaborative workshops. Moderated by experienced collaboration facilitators, which will focus on different topics crucial to the industry. You will have the opportunity to brainstorm with fellow attendees who, like you, want to actually help solve problems, not just talk about them! Monday Workshops include:
In Stock at the Moment of Truth Part I
Defining and Level Setting Supply Chain Metrics
Transportation

3:00 PM - 3:30 PM

Break With Exhibitors

Sponsored by Inbound Technologies

3:40 PM - 4:40 PM

Attracting, Developing, and Retaining Supply Chain Talent

3:40 PM - 4:40 PM

Modernize Your Supply Chain to Improve Food Safety and your Bottom Line

Supply chain processes have changed dramatically in the last few years. Join us in an interactive discussion where we’ll examine supply chain inefficiencies and suggest ways to modernize it. We’ll discuss automation, building a food safety culture, as well as getting buy-in from your C-Suite.

Speakers:

3:40 PM - 4:40 PM

How Machine Learning and Automation can help Improve On-shelf Availability: An Anheuser-Busch Story

In this session, we will hear from the major players involved in improving beer localization and continuous replenishment while still enhancing sales, maximizing on-shelf availability, reducing labor by automating data sharing, and utilizing predictive ordering suggestions. Each panelist will share how they shared their data to enrich others’ data, while also discussing the change management process required to align all parties with store managers.

Speakers:

3:40 PM - 4:40 PM

Inbound Innovation (What We Learned): Best Practices for Inbound Quality Management

Last year, we learned how leading grocery retailer Wegmans created an innovative inbound-quality policy program to significantly reduce unsaleables waste and deliver the best condition product  to shoppers. Working with Inmar, FHI and Quaker, Wegman's built a policy and established data analytics that provide an invaluable platform for "win-win" vendor/retailer feedback and collaborative continuous improvement. During the session, we will share results, learnings of what went well, what needs to be improved and what are the next steps for 2018. Upon completion, participants (both retailers and manufacturers) will be able to understand how to develop mutual-benefit inbound quality policy programs, ways to establish and share process, and how vendors and retailers can share common-interest data that benefit both parties.

Speakers:
  • Lisa Melson - Director, Customer Supply Chain Integration, PepsiCo
  • Rob Small - Senior Director, Supply Chain Analytics, Inmar, Inc.
  • Reid Durst - President & Chief Operating Officer, FHI
  • Doug Stryker - Reverse Logistics Manager, Wegmans Food Markets, Inc.

5:00 PM - 6:00 PM

Reception with Exhibitors

Sponsored by Logility

Join your industry colleagues and friends in an informal setting to discuss the day’s events, network and meet with exhibiting business partners.    

7:00 AM - 5:30 PM

Registration

Sponsored by Transplace

7:00 AM - 8:00 AM

Breakfast & Networking With The Exhibitors

8:00 AM - 8:10 AM

Opening Comments

8:10 AM - 9:10 AM

Trends in Consumer Industry- Driving Impact in an Area of No Ordinary Disruption

The consumer market is changing fast, to win in this uncharted territory, companies will need to recognize and respond to the fine seminal forces rapidly reshaping the consumer sector. From changing demographics and consumer habits to supply shocks and geopolitical shifts, companies must anticipate and respond, or risk being left behind.

Speakers:
  • Sajal Kohli - Senior Partner, McKinsey & Company, Inc.

9:15 AM - 10:15 AM

Leveraging, Navigating, and Understanding Multi-generational Differences in the Workplace

Understanding, attracting and retaining top talent is one of the most difficult challenges facing businesses today. And it’s only going to become harder. Workers across generations exhibit important differences–as well as similarities–some of which are counterintuitive. Businesses need to understand and factor these generational considerations into their workforce strategies, in parallel with determining the role of machines and AI to complement humans.                                                                       Accenture will discuss the multi-generational workforce and implications for supply chain organizations based on our extensive proprietary research. We will share insights about how organizations can attract and retain talent for core capabilities that lead to competitive differentiation. We will also discuss how businesses can be at the forefront of harnessing the liquid workforce to supplement employees and help achieve business goals.

Speakers:

9:15 AM - 10:15 AM

Planning for the Unplanned – a look at the real life impacts of supply chain disruptions and how to prepare for them

In the session we will have a panel of supply chain stakeholders (shipper, carrier, and receiver) walk through real life events that we are all familiar with – significant weather events, regulatory disruption, and holiday surges and how through the use of technology, network structure, and carrier relationships businesses can help prepare their business for the inevitable:  unplanned supply chain disruptions.

Speakers:

9:15 AM - 10:15 AM

Amplifying the Power of Blockchain

Many of the world’s largest food companies are investigating how blockchain technology can improve the security and efficiency of data storage and movement in the supply chain. With the promise of fast and secure end-to-end traceability, blockchain can increase data integrity and trust between parties, and reduce errors and duplication. In the future, the ability to track a product from retail shelf back through every stage of the supply chain, right to the farm gate, in seconds instead of days or weeks, will be the new norm.

GS1 US vice president of corporate development, Melanie Nuce, is a blockchain expert with more than 20 years’ experience in retail technology. In this presentation, Melanie and a panel of industry participants will discuss not only the benefits of blockchain, but how this game-changing technology can be amplified with GS1 Standards that boost complete systems interoperability.

Speakers:
  • Ryan Richard - Senior Director Retail Grocery Industry Engagement, GS1 US
  • Melanie Nuce - Senior Vice President of Corporate Development, GS1 US

9:15 AM - 10:15 AM

Shifting from Proxies to True Demand to Improve Collaborative Replenishment and Responsiveness

Learn how shifting your team’s mindset and operations from “filling orders” to “filling store shelves” can reduce lost sales and improve your efficiency. The presenters are from Procter & Gamble, Delhaize, and Alloy.ai. Last year, they implemented a data and collaboration platform to synchronize supply and demand across multiple levels of their shared, complex value chain—with big results. They’ll share their learnings as well as practical advice that can be used by anyone engaged in or considering, a collaborative planning, fulfillment, and replenishment relationship with their trading partners.

Speakers:
  • Roberto Carli - Co-Founder & Head of Analytics, Alloy.ai
  • Ula Iriarte - Senior Customer Supply Chain Leader, The Procter & Gamble Company

10:15 AM - 10:45 AM

Break With Exhibitors

Sponsored by Rehrig Pacific Company

10:45 AM - 11:45 AM

Back to the Future: Supply Chain Productivity Benchmarking Study

We are going back to the old days! This new and improved comprehensive survey broadens the scope to include the most pressing issues executives face today related to automation, e-commerce, operating costs and capacities as well as other crucial (KPI’s) key performance indicators. This session will report on 2017 FMI food logistics survey results and activities available and it is a ‘must see’ for all executives.

Speakers:

10:45 AM - 11:45 AM

Wegmans Optimizes Complex Transportation Operations in the Cloud

Wegmans Food Markets set out to reduce outbound miles, improve trailer fill, and optimize a complex supply chain network which included dynamic backhaul planning, management of relays, and usage of tandems. They recently transitioned to a Software-as-a-Service (SaaS) model for their transportation management system to obtain advancements in functionality and reap the rewards of cloud technology. Join Wegmans as they discuss how SaaS TMS is being leveraged to manage its multifaceted logistics operation.

Speakers:
  • Brian Olney - Senior Director Logistics, Wegman's Food Markets Inc

10:45 AM - 11:45 AM

Turning Data Into Actions

Come learn how your company can leverage data consistency, self-service business intelligence and data visualization to put your teams into action!  We will review an approach for setting up a data dictionary, getting data into a repository for multiple groups to use and leverage and then building dashboards to highlight exceptions.  We will review specific scenarios with proven success!

10:45 AM - 11:45 AM

Retailer replenishment strategies across the End to End Supply Chain

Each time a product is touched in the supply chain—in production, on the shelf, or in between—costs and availability are impacted. To be most efficient, Retail needs to be evaluated end-to-end.  From CPG partners, merchandisers, and within the supply chain: Everyone needs to be connected and collaborative. Over the past year CHEP, CPG partners, and a global retailer have been driving a program to enable one-touch merchandising utilizing standardized platforms that flow from the CPG manufacturer directly into the shelf with limited touches. The results have increased on-shelf customer availability, enabled replenishment cost savings, and an increased sales.

12:00 PM - 1:00 PM

Networking Lunch

12:30 PM - 2:30 PM

Ed-U-Venture #3: Wonderful World of Disney: Behind the Scenes of the General Merchandise Distribution Center Tour

When you go to Walt Disney World, it's not just the rides and attractions to look forward to. There is dining to experience and Disney themed merchandise up for grabs and all the needed general supplies such cups and napkins etc..
The Retail Merchandise Distribution Center [DC-2] covers 400,000 square feet of warehousing space. There are on average 20,000 items on hand at anytime. You will get an inside look at how the orders are filled, go through quality assurance, and are shipped to replenish each of Disney’s 400+ retail locations, including all 4 cruise ships.
It is like holiday shopping right from the source--everything you can imagine, all in one spot. You can find Mickey ears, pins, medals, plush toys and other unique souvenir items all in one spot.
*** Please note: There is an additional registration cost to participate in the Ed-U-Ventures.

1:00 PM - 2:45 PM

Collaborative Workshops

Sponsored by CHEP

Set the interaction dial to maximum!
Join us for fast paced, interactive, collaborative workshops. Moderated by experienced collaboration facilitators, which will focus on different topics crucial to the industry. You will have the opportunity to brainstorm with fellow attendees who, like you, want to actually help solve problems, not just talk about them! Tuesday Workshops include:
In Stock at the Moment of Truth Part II
Strategies for Leveraging Supply Chain Cost Variables
Unsaleables

2:45 PM - 3:15 PM

Break With Exhibitors

Sponsored by Rogers Premier Unloading Services, LLC

3:15 PM - 4:00 PM

Value Chain 2020: Future State Supply and Commercial Operations Joint Business Plan

Speakers:
  • Joseph Hunt - Managing Partner, Hunt Executive Search Inc.

4:00 PM - 5:15 PM

Building a Brand from the Inside Out to Create and Sustain Organizations of Enduring Greatness

Sponsored by FHI

What is your brand? A logo? A website? A stock symbol? Maybe. But these are just expressions of a brand; they are not what brings a brand to life. So if not these elements, what is the most important thing when we think about a brand? Ginger has a simple answer - people.

Most of us agree that the culture of an organization is something that must be intentionally designed with strategies, principles, champions and influencers who can impact the values and practices for employees. However, what about all of the employees who aren’t in charge of culture? Is there a place for entry level sales associates, warehouse and distribution workers or administrators to impact culture?

The answer is absolutely yes, and in this talk, Ginger will speak on how every single individual can play a role in shaping and reinforcing the cultural values of their organization.

Ginger discusses why employee engagement is the single most important and long-lasting element when any of us are thinking about our brands.  She knows that the way an organization behaves on the inside will find its way to the outside, and that the true character of any company is expressed by its people.

Learn from this 25-year Southwest Airlines veteran about creating an “employee first” culture where employees are engaged, act like owners, and are connected to their organization’s purpose
Speakers:
  • Ginger Hardage - Former Senior Vice President of Culture, Southwest Airlines

5:30 PM - 8:30 PM

Closing Celebration

Sponsored by Ryan Companies US, Inc.

Don’t worry, it’s not over yet! Come wind down and celebrate the official close of the 2018 conference. Join the TPA Supply Chain community for one last evening of catching up with old and new friends, speakers and colleagues.  Share your favorite moments of the conference and enjoy one last Orlando sunset!