Speakers

Kimberly Betts

Managing Director; Deloitte Consulting LLP, Human Capital

Kimberly is a leader in Deloitte’s Human Capital practice where she focuses on organizational and workforce transformations. Kimberly has spent the last 30 years leading the workforce dimensions of global, large scale transformations in Retail and Consumer Products companies. Kimberly helps organizations maximize their return on transformation through associate adoption of new processes/systems, and in helping clients strategically manage their workforce in driving toward the Future of Work.

Over her career, Kimberly has driven the human dimensions of large-scale technology and process transformations, in the areas of workforce management, organization and culture change, operating model and organization design.  Kimberly has worked across all functional areas within Retail and Consumer products as both a consultant and before that as a leader at Ahold USA – before the Ahold and Delhaize merger.

Michael Brown

Partner, Consumer Retail Practice, AT Kearney

Michael Brown is a Partner in Kearney’s Consumer Products and Retail Practice and the leader of the omnichannel and the mass, discount, and big box sector teams. Michael works with his clients to deliver revenue and profit improvements through innovative omnichannel customer experience, fulfillment, inventory management, and operating models. Michael is widely recognized as a leader in his industry and beyond. He has published and spoken on a variety of omnichannel strategy and operations topics in the national press including The Wall Street Journal and Forbes magazine. Michael has been a guest on MSNBC’s Squawk Box and is regularly sought for televised news programs for perspectives on consumer shopping behaviors and trends.  Michael is based in Kearney's New York office. 

Shub Debgupta

Founder & CEO, Mesh Intelligence

Shub Debgupta is the founder and CEO of Mesh Intelligence, an advanced data analytics company that helps food organizations predict, plan for, manage and avoid costly food safety and supply chain disruptions. Mesh uses AI, deep analytics and its proprietary supply chain database to give organizations advance warning and tools to help address issues in time and lower cost. Shub’s work on Mesh was recently featured on the New York Times.

Dr. Stephen M. Hahn

United States Commissioner of Food and Drugs, FDA

Dr. Stephen M. Hahn was sworn in as the 24th Commissioner of Food and Drugs on December 17, 2019.  Dr. Hahn is a dedicated clinician, having trained in both medical oncology and radiation oncology. Prior to joining the FDA, Dr. Hahn served as the chief medical executive at The University of Texas MD Anderson Cancer Center, a facility that cares for more than 140,000 patients a year. Before joining MD Anderson, he served as chair of the Radiation Oncology department at the University of Pennsylvania’s Perelman School of Medicine from 2005 to 2014. 

Steve Hatfield

Principal; Deloitte Consulting LLP, Workforce Transformation

Steve is a principal with Deloitte Consulting and serves as the global leader for Future of Work for the firm. He has more than 20 years of experience advising global organizations on issues of strategy, innovation, organization, people, culture, and change. Hatfield has advised business leaders on a multitude of initiatives including activating strategy, defining a preferred future, addressing workforce trends, implementing agile and resilient operating models, and transforming culture oriented to growth, innovation, and agility. Hatfield has significant experience in bringing to life the ongoing trends impacting the future of work, workforce, and workplace.

He is a regular speaker and author on the future of work and is currently on the Deloitte leadership team shaping the research and marketplace dialogue on future workforce and workplace trends and issues. He has a master’s in social change and development from Johns Hopkins and an MBA from Wharton, and is based in Boston

Ugur Koyluoglu

Partner and Vice Chairman, Financial Services (USA), Oliver Wyman

Ugur Koyluoglu is a Partner with Oliver Wyman, based in New York. He is currently Vice Chairman for Financial Services Americas, leading content development. Prior to this role, Ugur led Americas Finance & Risk, Public Policy, and Corporate & Institutional Banking practices, and continues to steer the firm’s high-impact, corporate finance and risk management projects for financial institutions across the globe. Ugur has a PhD in Engineering from Princeton University, taught applied mathematics and engineering at Princeton and Turkey’s Koc University before coming to Oliver Wyman.

Helen Leis

Partner, Health & Life Sciences (USA), Oliver Wyman

Helen Leis is a Partner in the Oliver Wyman’s  New York Office.  She leads Oliver Wyman’s consumer health innovation work, and is an expert in designing consumer-centric business models in healthcare, including product, experience, and operating models. Helen provides strategic planning, large-scale transformation, and organization alignment advice to senior executives in consumer health companies, health plans, and population health management companies.  She is a frequent speaker and author on consumer health innovation, and focuses her efforts on advising her healthcare clients on the shift to consumer-centric business models. Helen earned a B.A. in economics and history from the University of Virginia and an M.B.A. from at Duke University. 


Deborah K. Neff

Senior Manager; Deloitte Consulting LLP, Human Capital

Deborah is a leader in Deloitte’s Human Capital practice where she focuses on business and organizational transformations within the retail and consumer products sector.  She brings close to 20 years of experience, advising Fortune 100 organizations on how to navigate complex change and drive sustainable results. 

Deborah has significant experience leading cross-functional teams and working with leaders across an organization’s value chain from the corporate office, to field operations and third-party suppliers. Her breadth of end-to-end experience enables her to identify key integration points and develop practical, actionable strategies that include operating model redesign, capability building, culture and team effectiveness.  Most recently, Deborah’s focus is helping organizations consider the possibilities within the Future of Work, and how they can evolve their organizational strategies to drive both customer and employee experience.

Jennifer Pritchard

Managing Director, Accenture Management Consulting

Jennifer Pritchard, a Managing Director with Accenture Management Consulting and leads the South Retail Products portfolio. She has more than 25 years of industry and advisory experience in retail and vertical manufacturing and has led organizations to re-engineer and re-imagine their retail environments and their operating models to reach and serve new consumers. She has led cross functional teams in large scale, multi-divisional profitability initiatives including launching new retail brands, developing new operating models, streamlining new supply models and building the technology platforms and strategies to sustain. She brings deep expertise in developing end to end lean operations ensuring successful execution of strategic priorities.


John Ross

President & CEO, IGA

John Ross is responsible for domestic and global operations for IGA, the world’s largest independent supermarket network with nearly 6,000 IGA supermarkets in more than 30 countries worldwide.

During his career John has served as President, Inmar Promotions network; CEO, IPG Shopper Sciences; and President, IPG Emerging Media Lab. He has held leadership positions with smaller independents and larger retailers like Home Depot, in roles ranging from CMO, store management, merchandising, advertising, marketing and e-commerce.

John’s experience spans many industries and areas of focus. He’s worked in operations; merchandising and marketing; new, traditional and digital media; and analytics and big data for some of the largest brands in the world, including Coke, P&G, Schwab, Publix, Walmart, Chrysler, Fiat, Sony, Bose, Google, AOL, and so many more. He has also helped launch and grow some of the world’s largest propriety brands at retail.

He is the co-author of the Google Book ZMOT: Zero Moment of Truth, and author of the recently-published Fire in the Zoo, a book about shopper influence, marketing mania, retailer chaos, advertising pitfalls, consumer confidence, converting customers and how screaming at people usually doesn't work. John is a champion of data-driven decision making, shopper-focused marketing and active listening.

John has BA, BS and MBA degrees from Tulane University in New Orleans, and serves on a number of retail industry boards, including FMI, National Grocers Association, Consumer Goods Forum, and Inmar. He and Marie, his wife of 25+ years, live in Atlanta, where they have three kids and too many pets.

Sara Roversi

Founder, Future Food Network & Director, Future Food Institute

Sara is an experienced entrepreneur and thought leader in the food ecosystem. As a seasoned growth expert, she works with globally recognized companies on setting the agenda for the sustainable food industry. Described as a game-changer who knows how to drive change, she has a flair for exploration and prosperity thinking. For the last 10 years, she focused on the mission to take food leaders and youth to the next level of achievement through education, research projects, and innovation challenges. She founded Future Food: a purpose-driven ecosystem facilitating evolving positive change in life on earth, promoting food innovation as a strategic element to achieve sustainable and impactful growth. She recently co-founded the goodaftercovid19.org initiative and, among others she is also a member of the Google Food Lab, B20 Task Force, the Google Food Lab, and partner the Food For Climate League.

Michael Sansone

Principal, Consumer Retail Practice, AT Kearney

Michael Sansone is a Principal in the consumer and retail practice at global strategy and management consulting firm Kearney. He has 19 years of retail industry and consulting experience combined. Michael has a cross-sector experience spanning grocery, drug mass, apparel, e-commerce, and CPG. He is a functional expert distribution & logistics, inventory & merchandise planning, supplier-retail collaboration and digital / omni-channel fulfillment. 

Leslie G. Sarasin

President and CEO, FMI

Leslie G. Sarasin is the president and chief executive officer of  FMI, the food industry association, which represents more than 1,500 member companies in the United States and around the world. Under Sarasin's leadership, FMI has become a forward focused and member centered organization committed to help supermarkets excel in their role of feeding families and enriching lives. Her synergistic style and determined spirit of collaboration has infused FMI with a renewed commitment to help its members address the critical industry issues of the day - food safety and the emerging importance of health and wellness. Prior to coming to FMI, Sarasin was president and CEO of the American Frozen Food Institute.

Tim Steiner

Chief Executive Officer, Ocado

Tim is the founding Chief Executive Officer of Ocado, which he started in 2000. Prior to Ocado, he spent eight years as a banker at Goldman Sachs, during which time he was based in London, Hong Kong and New York in the Fixed Income division. Tim graduated from Manchester University in 1992 with an honours degree in Economics, Finance and Accountancy.

Tobias Wasmuht

CEO, SPAR International

Tobias has been the Chief Executive Officer of SPAR International since 2016, having joined SPAR in 2000.  He was previously the International Retail and Marketing Director, responsible the development of SPAR as a global retail brand through new country expansion as well as the development of retail formats and international marketing programs.  In 2005, Tobias relocated to Asia where he led the launch and development of SPAR in China.  Having dedicated 10 years growing SPAR in China and thereafter in Asia to a scale of 1 million sqm sales area and 2 Billion Euro retail sales, Tobias returned in 2015 to lead SPAR International and work closely with SPAR partners worldwide to implement a strategy of growth entitled “Better Together”, which has seen SPAR grow its presence to 12,777 stores in 48 countries worldwide.

Tobias has been a member of the Board of SPAR International since 2007 and is a Board member of FMI, representing food and consumer product retailers and wholesalers worldwide as well as the Independent Retail Europe, a European association acting as an umbrella organization for groups of independent retailers in the food and non-food sector.

Dr. Zhe Zeng

Deputy Representative to China, IGA


As IGA Deputy Representative to China, Zeng is responsible for representing the value and brand of IGA and supporting IGA efforts and programs in China, including the IGA office in Wuhan. Prior to officially joining IGA, Zeng has been contributing to its expansion in China since 2007,  and since 2012, actively promoting IGA presence and values together with the IGA chairmen and IGA CEO and President.  He retired as a Lt. Colonel from the Army after 19 years of service. Zeng holds a PhD. In Translation Theories and Practice from the PLA University of Foreign Languages as well as a B.A. and M.A. in English Literature and Translation.