As the food industry takes the important initial steps of learning from, building on, and moving beyond the novel challenges and circumstances COVID-19 has presented, FMI believes it is crucial that trading partners take advantage of opportunities to candidly share their unique perspectives and experiences. There are five critical areas of conversation that suppliers and retailers must address to be best prepared for serving a post-pandemic world.

Please join Leslie Sarasin as she considers how current consumer thinking about omnichannel shopping, shifts in the shopper’s relationship with the kitchen, the customer’s deepening interest in food as medicine, and the growing consumer attention to key social issues will impact food supply chain operations going forward.