TechTalk Series

FMI  and the Center for Advancing Retail & Technology (CART) present a series of FMItech conversations on the impact that robotics, artificial intelligence, machine learning, augmented reality, and virtual reality will play in the retail operating model going forward.

On-Demand TechTalk Series Recordings

FMItech Presents: Effectively Manage The Intricacies of Fresh Fruits and Vegetables in Grocery Retail

Nov 19, 2020
Ultra-fresh products like fruits and vegetables pose some of the largest difficulties because they’re unlike any other category in food retail, but they also comprise one of the largest revenue streams and opportunity centers. This discussion will ...

FMItech Presents: AI-Powered Shopper Engagement: Faster Insights For Better Decisions and Bigger Impact

Nov 18, 2020
It’s time for a new solution to an old challenge: shopper engagement. This webinar provides practical examples of how AI is helping retailers transform category management to enable better shopper engagement and deliver millions in revenue growth....

FMItech Presents: Takeoff Technologies Micro-Fulfillment: Launching Into The Future of Grocery Retailing

Nov 10, 2020
COVID-19 has shone a spotlight on eGrocery, but do retailers have the right capabilities to address the sudden surge in demand? This webinar explores why micro-fulfillment, a form of automated fulfillment introduced by Takeoff Technologies, is the ...

FMItech Presents: How AI Helps Grocers Overcome COVID-19 Challenges

Nov 5, 2020
Real-life examples of how grocers are using machine learning to improve product availability and overcome other COVID-related challenges are explored in this webinar....

FMItech | Next Level Retail Efficiency For The New Normal

Oct 21, 2020
In this discussion, we unpack critical business opportunities illuminated by COVID-19 across the industry and immediate steps retailers can take to improve store operations and enhance inventory management now and into the future....

FMItech | AI Done Right: How To Take A Common Sense Approach To Artificial Intelligence

Sep 30, 2020
In order to drive loyalty, retailers must have the right price, the right promotion, and the right products for their customers. Today, forward-thinking retailers are moving quickly to use artificial intelligence (AI) to ensure they’ve got what ...

FMItech | Badger Technologies Beyond The Lab: 1st Report of In-Store Robots

Sep 29, 2020
Robots have finally come to the floor of the retail store after proving their value in dozens of industries. This webinar discusses our report that offered the first limited ROI data as robots attempt to prove their value in reducing out of stocks (...

FMItech |Technology, Health & Hygiene During the Pandemic Brought to you by ScriptSave

Sep 23, 2020
This discussion will explore the expanding role technology and grocery retail will play supporting consumers' health, well-being, and hygiene ...

FMItech | The Digital Imperative brought to you by Movista

Sep 15, 2020
Reviews the importance of - and need for - real-time digital communications with shoppers and associates in times of crisis like COVID-...

FMItech | CART Present: Contactless Shopping, Transacting, and Delivery brought to you by flexEngage

Sep 10, 2020
The COVID-19 pandemic has increased consumers' concerns around physical contact inside and outside the store environment. Contactless - or touch-free - shopping and transacting has become highly important as retailers seek to assure their customers ...

FMItech | CART Presents: eCommerce in the time of COVID-19 brought to you by Mercatus

Sep 8, 2020
This discussion will explore key learnings that came to light in the early days of the pandemic including out of stocks, user experience, order fulfillment, delivery slots, and more, and how retailers should be thinking about and addressing these....
Doug Baker
Questions?

For questions or more information, please contact Vice President Industry Relations, FMI's Doug Baker.

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Facts & Figures
Sales Per Customer Transaction
$34.91

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FMtech Position Papers

Daisy

AI Done Right

Over the past decade, consumer demand for personalization in retail has changed the way the industry operates. In order to drive loyalty, retailers must have the right price, the right promotion, and the right products for their customers.
Simbe

Autonomous Shelf Auditing Robots

As retailers continue to serve the bulk of customers in store while also accommodating an accelerated increase in online shoppers, one thing is certain –the pressure is intensifying for retailers to create a positive customer experience.
CB4

How AI Helps Grocers Overcome COVID-19 Challenges

Which historical data would have helped you anticipate the surge in the demand for flour and yeast? Who knew that during pandemics, people...bake?
Relex

It’s Time to Rethink Availability vs. Waste in Your Grocery Supply Chain

For fresh products, it is essential to get the demand forecasts right. Specifically, grocers must get them right on the day-level to capture demand variation throughout the week.
Takeoff

Micro-fulfillment: Launching into the Future of Grocery Retailing

The dialogue around eGrocery (the practice of selling groceries online) has shifted dramatically. Online grocery fulfillment is no longer merely a luxury for grocery retailers. The eGrocery revolution is inevitable.
Left Fields Lab

New Normal, New Opportunities

The swift pivot to a remote working culture has proven to be an unexpected hero during this crisis, helping mitigate damage to the economy even as adoption of new technologies fundamentally changes the way business operate.
Symphony Retail

Shopper Engagement: Old Problem, New Solutions

The omnichannel shopper –an evasive target that has proven far easier to define than to capture. And now in 2020, a dramatic, unexpected, and possibly permanent change to both buying behaviors and economic circumstances driven by COVID-19.
Badger

The First Report On Robots In The Aisle: The Early ROI Suggests They’re Here to Stay

Over the past decade, consumer demand for personalization in retail has changed the way the industry operates. In order to drive loyalty, retailers must have the right price, the right promotion, and the right products for their customers.
ITs time for a covid-19 technology check up cover

It's Time for a COVID-19 Checkup: A Prescription for Food Retail

A joint effort between FMI and CART, you’ll find the report contents to serve as a management discussion prescription, identifying areas of focus for needed capabilities as the industry emerges into a post-pandemic world.
Technology Leadership

Leadership

The FMI Information and Technology Council leads and advises on the technology to support and advance the retail food industry. The Council provides business technology strategy though communication and continuous education; coordinates and recommends technology topics for FMI research; and provides clear direction on technology solutions that will effect process change in all aspects of our retailing business.

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