To best handle a crisis when it happens, the most equipped teams invest time in preparing, planning, testing and practicing for various scenarios that may one day happen to or involve their food retail location. Though it is important to recognize the role of the Asset Protection Crisis Preparedness Team and Crisis Manager, the FMI Crisis Communications Manual will focus on Crisis Communications.
Additional Resource: FMI Incident Response Communications Plan
The Food Marketing Institute has long supported U.S. food retailers through annual surveys of shopper behaviors and attitudes, providing consistent metrics to evaluate the changing market landscape. This year, FMI worked with the Hartman Group to supplement our U.S. Grocery Shopper Trends research perspective with a cultural lens, interviewing Americans in their homes and while shopping, and drawing upon ethnographic research into U.S. food consumption and consumers.
Another year. Another National Retail Security Survey (NRSS). So what? What is the significance of this survey? Does the information within affect the outcome of your company’s shrink results? What is the importance of knowing how other retailers view their shrink results? Does this survey help those of us in the food retail industry attack shrink with a better outcome than had this survey never had been conducted? In an effort to simultaneously answer all of these questions without seeming elusive, the answer is: it depends.
For more information about National Cyber Security Awareness, the FBI’s cyber programs, and other cyber-related matters including how to report cyber crimes and scams, visit the links below:
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