Crisis Management

FMI has resources on crisis management for food retailers and holds forums for the sharing of best practices on crisis management.

FMI Crisis Management Resources


  • FMI Crisis Communications Manual

    To best handle a crisis when it happens, the most equipped teams invest time in preparing, planning, testing and practicing for various scenarios that may one day happen to or involve their food retail location. Though it is important to recognize the role of the Asset Protection Crisis Preparedness Team and Crisis Manager, the FMI Crisis Communications Manual will focus on Crisis Communications. 

    Additional Resource: FMI Incident Response Communications Plan

  • 2015 U.S. Grocery Shopper Trends

    The Food Marketing Institute has long supported U.S. food retailers through annual surveys of shopper behaviors and attitudes, providing consistent metrics to evaluate the changing market landscape. This year, FMI worked with the Hartman Group to supplement our U.S. Grocery Shopper Trends research perspective with a cultural lens, interviewing Americans in their homes and while shopping, and drawing upon ethnographic research into U.S. food consumption and consumers.

     

  • 2015 U.S. Grocery Industry Speaks

    In its 65th year, FMI’s The Food Retailing Industry Speaks ("Speaks") provides the industry with important operational and financial benchmarks ranging from sales and profits to shrink, turns and differentiation tactics. The data is drawn primarily from FMI’s annual survey of U.S. food retailers and wholesalers, and was supplemented with information from public company Securities and Exchange Commission (SEC) 10K filings.

Crisis Management Leadership

The Crisis Management Committee was created to promote discussion and share crisis management, business continuity, and organizational resilience best practices. The committee also  focuses on protecting our customers, employees, facilities and assets in order to mitigate and minimize business interruption. 

National Cyber Security Awareness

Established by presidential directive in 2004, the initiative—administered by the Department of Homeland Security—raises cyber security awareness across the nation by engaging and educating public and private sector partners through a variety of events and programs. The ultimate goal is to protect the country from cyber incidents and respond to them effectively if they do occur.

For more information about National Cyber Security Awareness, the FBI’s cyber programs, and other cyber-related matters including how to report cyber crimes and scams, visit the links below: