The COVID-19 Customer Confidence Pulse by Qualtrics is a pre-built solution that helps organizations monitor customer expectations and capture feedback in real time, so they can know what to stop, start and continue in order to maintain strong relationships with customers and business continuity.

  • Continuously monitor and quickly adapt to evolving customer expectations
  • Confirm that your response measures are effectively communicated and understood
  • Capture key insights to take targeted action on the most helpful solution

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